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House Of Cars

240 Echo Lake Road, Watertown, CT
2 reviews
Claim this business Last updated: Over a year ago

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House Of Cars, Watertown Reviews (2)

5
2 reviews
5 Star
2
4 Star
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3 Star
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2 Star
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1 Star
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By jimcampbell05 on May 23, 2019
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The only reason I'm giving John and House of Cars 5 stars is that that's as high as this review allows. If it was up to me they would get 10 stars out of 5. Let me explain... I traveled from Pittsburgh Pennsylvania to buy a Chevy Colorado from them. I traveled to CT. because it was the exact truck I was looking for at a very fair price, AND I read all the reviews about this establishment. 5 star rating for sure. To make a long story short... Dealing between the 2 States and the paperwork needed took a bit more time than expected. The temporary plate John at House of Cars issued was good for the standard 30 days. The paper flow was taking longer than we planned/hoped and I was scheduled to go to South Carolina for my grand daughter's first communion before I would get the permanent necessary paperwork. I called John and told him my problem, that I would be out of town before I would receive the necessary documentation and that while I was down there my temp would expire and I would then be illegal and not in my home state. John went the extra yard and express mailed me one of their dealer plates with the proper permission slip for it for temporary use to cover my butt. I got it before I left and now I was not only perfectly legal, I was PERFECTLY HAPPY! I challenge anyone to show me better service than that! They are "a good old fashioned business where the customer, indeed, comes first". How incredibly refreshing in these times... honesty AND caring. When I got home from my trip, the paperwork had come in my home mail. First thing I did was get that dealer plate and doc. in the mail to John with great thanks. What else can I say? How about 10 stars for John and House of Cars. They have my HIGHEST RECOMMENDATION !!!!!!!! By the way... The truck is a real winner too.
By christyleblanc on Sep 23, 2017
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Thanks you so much Guvy and Josh. I am so pleased with my new car.
I can not express enough how grateful I am to both of you for helping me find a new reliable vehicle.
The knowledge and willingness to go the extra mile was very much appreciated.
You guys are the best!
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