Oakdale Kitchens

My husband and I went looking around for cabinet makers to create a comfortable kitchen in our little bungalow. We went to a couple of places and found Oakdale Kitchens to be personable and not ridiculously overpriced.
We met up with a designer, Vince, who as months and months went by seemed more like the Polk-a-Roo.
Our kitchen was supposed to be completed 2 months prior to when an installer eventually showed up. I am getting a little ahead of myself, and I want all of you to know the cat and mouse game I have been playing with this company to get kitchen cabinets installed, that were and are paid for.
At first it was made to seem to be our fault, that we called in the specs for our appliances too late. Fine, it was pushed back by a couple of weeks, then we got a phone call saying that because they were swamped they couldn't colour the inside of our cabinets if we wanted them on time, that was fine. They did take $800 off the ten thousand for this delay and inconvenience. Now it's the week when everything should be installed, no phone call no contact from Oakdale Kitchens. Another week passes by, we decide to call, we called at a bad time and he'll get back to us.?. A little bit more of the same, then we call again, our kitchen is over 6 weeks late and no form of communication to at least put our minds at ease, well we did get an answer to where our kitchen guy was one of the weeks we were calling and not getting a response, he was on holiday...Great, he'll probably need another one soon so he'll have to install our kitchen to get the other 50% of what is due on completion.
Almost two months go by, our kitchen is finally delivered. Only after I called, had Vince paged and coincidently he doesn't check his mesages, great customer service, he also sounded shocked that our kitchen hadn't been installed yet. What kind of company is this?
Wouldn't you want to check up on your clients, you designed the kitchen, you gladly gave us pricing, and now we're just pushed to the back of the room and ignored?
I just want the kitchen I paid for.
The delivery guys arrive, but the delivery guys are not the installation guys, they should be arriving shortly. They never show up, but that's alright, because the delivery guys arrived 6 hours later then they were supposed to. I received a phone call that morning saying my kitchen would be delayed a little longer and it would be installed later in the afternoon, because there was a mistake made with scheduling.
The kitchen has yet to be installed, a lovely man is now working on it, but is unhappy with the measurements and has said the cabinets were not done correctly, all great news to me.
The cabinets are scuffed and the invoice stated that they should have been delivered almost two months to the day they actually were. What was going on in their warehouse?
Honestly, after the months of waiting and poor customer service, I would have gladly paid the extra 5 thousand for a kitchen company that would have given me less of a hassle and better craftsmanship. That 5 thousand would have saved us the inconvenience of living without a kitchen, appliances and all and eating out 3 times a week. We are thankful family lives close by.
Stay away from this place, go elsewhere.
As of an hour ago, I received a phone call from Vince informing me one of the managers of Oakdale would be arriving shortly to help put our minds at ease, that was an hour ago.