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Last updated: Over a year ago
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Mediterranean Restaurants
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Patio Restaurants & Bars
About La Reserve Restaurant
La Reserve Restaurant offers you a Mediterranean menu that will inspire you! Go to full description...
Contact information
905--88-1-46
Today: 5:30pm - 10:30pm
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Images and videos (9)
La Reserve Restaurant, Thornhill Reviews (2)
POOR SERVICE, POOR FOOD, VERY DISAPPOINTED, WON'T GO AGAIN.
Office Xmas dinner.
We went to this restaurant because of some good reviews we saw. Obviously those reviews were outdated severely.
We booked a private room for the event, booked food and wine, hors d'oeuvre platters. Got there. No food no bread no hors d'oeuvre on the table. Some members of the party got there early, no server attending too. She just sat there on her own for quite a while. Service was horrible.
Our presents apparently were blocking the server's path. He tapped on my shoulder(don't even touch me when I don't know you) and asked me to move them!!!
One hours later, hors d'oeuvre came, another 15 mins cold bread came. Then when we want to get the wine, I had to stand at the door to get the server's attention. The server was out in the main dining room walking about. Later appetizers came, soup came, calamari came, no salad. Other people waited. took another 30 mins for salads. By that time, hot food got cold, no one complained. Pasta dish came, they were cold already. Asked the server to warm them up. Attitude!!!! Ask us to talk to the chef. Chef came out started yelling (quite loudly in the main dining room) at us of not eating the food when they came out and of giving him more work to do. I actually started eating the very moment my pasta appeared in front of me It was cold already. Only 3 other tables outside. Warmed up pasta came out again. Still only lukewarm. Mixed up the dishes. Even the plates were cold. Said we left the door open and so the food got cold. Entre came. The server actually went to look at the door to make sure the door was closed. Everyone started eating quickly, this time the food was hot but my Medium rare steak was a well done. For a ~$300 service fee. That was a really bad service. The server was constantly not there. 3 other tables outside and 4 other servers, I don't know why our server was not attending our room. Do not ever go there. Really really bad.
We went to this restaurant because of some good reviews we saw. Obviously those reviews were outdated severely.
We booked a private room for the event, booked food and wine, hors d'oeuvre platters. Got there. No food no bread no hors d'oeuvre on the table. Some members of the party got there early, no server attending too. She just sat there on her own for quite a while. Service was horrible.
Our presents apparently were blocking the server's path. He tapped on my shoulder(don't even touch me when I don't know you) and asked me to move them!!!
One hours later, hors d'oeuvre came, another 15 mins cold bread came. Then when we want to get the wine, I had to stand at the door to get the server's attention. The server was out in the main dining room walking about. Later appetizers came, soup came, calamari came, no salad. Other people waited. took another 30 mins for salads. By that time, hot food got cold, no one complained. Pasta dish came, they were cold already. Asked the server to warm them up. Attitude!!!! Ask us to talk to the chef. Chef came out started yelling (quite loudly in the main dining room) at us of not eating the food when they came out and of giving him more work to do. I actually started eating the very moment my pasta appeared in front of me It was cold already. Only 3 other tables outside. Warmed up pasta came out again. Still only lukewarm. Mixed up the dishes. Even the plates were cold. Said we left the door open and so the food got cold. Entre came. The server actually went to look at the door to make sure the door was closed. Everyone started eating quickly, this time the food was hot but my Medium rare steak was a well done. For a ~$300 service fee. That was a really bad service. The server was constantly not there. 3 other tables outside and 4 other servers, I don't know why our server was not attending our room. Do not ever go there. Really really bad.
Additional business details
Email address:
info@lareserve.ca
La Reserve Restaurant offers you a Mediterranean menu that will inspire you! Our piano music, played by the fabulous Tony Russo, and our beautiful decor set a mood that you will find elegant and relaxing. We offer personalized catering for all occasions and you can even take a chef home for dinner!