Contact information
905-508-6279
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Dodds Garage Door Systems Inc, Richmond Hill Reviews (108)
I’ve had 2 doors installed with one repair. They gave me excellent advice in the first door and provided proper construction framing as the garage was out of square. The second house had a keypad that stopped working. Two years later and out of warranty from the manufacturer. Dodds came out and realized it was faulty and fixed it at no cost. This is really a class business that cares about its clients and service. These are the people to order from.
The garage door is beautiful. The installation was thorough and the proper operation of the door was explained to me very well.
The staff are polite and helpful.
I have recommended Dodds to my neighbours and friends.
The staff are polite and helpful.
I have recommended Dodds to my neighbours and friends.
Excellent service from the first phone call, estimator, and installer. The door was perfect. Everything about Dodds Garage Door System was professional. Highly recommend them. They deserve 10 out of 10
they called me back within a minute of emailing them. Will showed up an hour or so later (as promised) and he replaced the spring and charged exactly what was quoted. Awesome!!!
Excellent service provided by Dodd's. Service technician, John replaced cable that had snapped and identified another cable on second door that would soon snap .. replaced both. Technician took the time to point out some safety features of the garage openers, tightened the bolts on doors and lubricated the tracks.
Received very prompt and professional service. Would definitely use Dodd's again in future and will recommend to others. Excellent Service ! Thank-you.
Vaughan, Ontario
Received very prompt and professional service. Would definitely use Dodd's again in future and will recommend to others. Excellent Service ! Thank-you.
Vaughan, Ontario
Very professional!
We would recommend Dodds in a heartbeat. From the initial contact, to the actual service repair - they were FRIENDLY, COURTEOUS and EFFICIENT. We felt their recommendations/advice was UPFRONT and HONEST at a FAIR PRICE. Most importantly, we are HAPPY WITH THE WORK. What more could you ask for?!!!
Unfortunately we do not know the name of the client who wrote this great review but we do appreciate the kind words and comments. Thank you very much you make us proud that we gave you the service level ALL our clients deserve.
Thanks to Dodds Doors we now have impressive new garage doors for our home. We searched around to find doors with the "real wood" look but we didn't want the maintenance wood demands. Dodds Doors found us a steel door that truly looks like wood. The doors have greatly improved the curbside appeal of our home and our neighbours can't stop complementing about how great the doors look. We searched around and found several garage door companies and selected Dodds because we found their product was excellent quality and their professionalism and service etiquette was superior. Thank you Dodds for the quality service and delivery. We highly recommend you and would select you again and again.
Recently, one of the cables had rusted and snapped. Leave a message on Dodd’s web the Monday evening and get a return call in the following morning. Arrange a day to replace the cable and install a remote keyless entry system at the same time. Works was done on Wednesday morning and finished within an hour. The technician, Chris, was courteous and did an excellent job. I will be pleased to recommend Dodd’s to others.
Alfred in Mississauga
Alfred in Mississauga
Our dealership has been a client of Dodds Garage Doors for over 20 years now and I must say they are not only competitive, but they truly care about their customers.
The communication between them and us being the client is far superior than any of the other companies we compared (we always get a minimum of three quotes). Our Sales Manager Roy Arluck was knowledgeable and was able to source the doors to our manufacturer specifications at a cost that was very attractive considering the quality of the components which are all brand name. Since installation, the Service of these doors has been immediate when a problem has occurred and the servicemen treat us like gold. I would recommend these professionals to all of my family and friends as they are for both residential and commercial.
The communication between them and us being the client is far superior than any of the other companies we compared (we always get a minimum of three quotes). Our Sales Manager Roy Arluck was knowledgeable and was able to source the doors to our manufacturer specifications at a cost that was very attractive considering the quality of the components which are all brand name. Since installation, the Service of these doors has been immediate when a problem has occurred and the servicemen treat us like gold. I would recommend these professionals to all of my family and friends as they are for both residential and commercial.
The contractor with integrity that keeps garage door running with no problems. Property Managers should subscribe to maintenance program it is worth every penny!
Service came to the house in less than three hours. Gentleman assessed the situation and gave and estimate. He also fixed some other minor things which we had not noticed. Very professional.
Service came to the house in less than three hours. Gentleman assessed the situation and gave and estimate. He also fixed some other minor things which we had not noticed. Very professional.
The Spring on my Garage Door broke. I phoned Dodds doors and they came ou the next day. Service person Wil did a great job was very concious of safety as he worked. Was curtious informed and helpful
Excellent service. Technician arrived within time frame and was most professional! I would highly recommend DODD's . Difficult to find service of this caliber and professionalism of this kind today!
Service was good. There was availability almost immediately when I called. The technician was able to quickly and easily fix the problem. The only complaint is that the technician arrived 3+ hours after the scheduled window. I didn't mind that he came in the evening, but I would have preferred a call so that I could have left my house that afternoon, rather than spend it waiting for him to arrive.
Dodds was able to accommodate my very busy work schedule to install 2 garage door openers to replace my old failing units. The technician was professional, completed the process in about 3 hours, checked to make sure everything was working properly, and cleaned up the workspace immaculately ! BRAVO Dodds !! Service and Job Well Done !!
Just want to thank you for your excellent service in attending to the problem with my garage door. Your technician was very prompt and knowledgeable, and was able to diagnose and repair the problem in less than 45 minutes. He also took the time to discuss future issues that are likely to arise with my outdated opener.
I have been in a service business for 45 years and must say that the gentleman that attended today was very professional, courteous, and most helpful.
I will definitely call you again if and when I need help with my garage door.
Thanks !
Frank Lynett
I have been in a service business for 45 years and must say that the gentleman that attended today was very professional, courteous, and most helpful.
I will definitely call you again if and when I need help with my garage door.
Thanks !
Frank Lynett
Would like to thank you all for a job well done. Good customer service. Service Technician Chris was informative, knowledgeable, friendly and fast. Will recommend Dodds to my neighbours and friends.
Staff were friendly, effcient and were able to fix our garage door quickly as a custom piece was needed.
I would highly recommend them.
I would highly recommend them.
I just wanted to send a quick note of thanks for the exceptional service I received from Dodd's yesterday! It was great to be able to just send in an electronic request for service, receive a prompt call at work yesterday morning, and come home to a fixed garage door for a reasonable cost! It was like magic and I was impressed that Dodd's would give such prompt service - with no one home either! Thanks for making it so easy! Karyne Todd
We recently had a problem with our garage door. One of the cables had rusted and snapped. My wife and I thought we might need a new door. I called Dodd’s Door. Not only did they arrive on time, the technician fixed our existing garage door and the door opener, which hadn’t worked in almost a year. All (garage door and opener) well below what I thought I’d have to pay for just the garage door. The honesty and great service was refreshing. Thanks for doing a great job.
Regards,
Stephen Mills-Hughes
Regards,
Stephen Mills-Hughes
We have used Dodds Doors for years and have always been very satisfied with their service. However this morning, a service call from Art of Dodds prompts me to comment on what was truly exceptional service. He did a great job, and in addition gave me some excellent tips for the future and lots of good information. Art is a real asset for Dodds.
Our new garage door was installed on October 13/2011.
Mark was our Guy that day, excellent worker.
I would highly recommend Mark to all of my Friends, and Neighbours.
Mark was our Guy that day, excellent worker.
I would highly recommend Mark to all of my Friends, and Neighbours.
Excellent all around. Gave us the door that we needed, and saved us money. Quick installation and very professional and friendly. Would recommend to family and friends. Quality is very apparent.
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Additional business details
Email address:
len@doddsdoors.com
Dodds Garage Door Sytems Inc. is a privately owned overhead garage door company,established since 1958 and specializing in the sale, service and repair of overhead garage doors, electric openers and safety equipment.