Came in with a desperately noisy and under-powered car - I had no idea what was wrong just that it was badly broken, somehow. It was simply the nearest place to where I was, and my regular garage was closed for the weekend. I am so very pleased with everything: Dragon was calm and comforting (much needed at that point!). He arranged for me to get home, and the young lad who drove me was also delightful (I wish I could remember his name!) - crawling under my very low car and tying the exhaust up so as to prevent further damage. The repair was done the next business day and rather than sell me a whole new exhaust, Ddragon repaired the broken exhaust at a fraction of the cost. All in all it was a very good experience!