Access Storage - Peterborough South

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It was nice talking to Hayden! He helped me alot in explaining the storage units and the deals. I would recommend everyone to meet him once visiting Access storage Peterborough

Been a loyal customer for 4 ish years now and the service has really went downhill.

We have mouse droppings in our unit (absolutely NO food in the storage unit just seasonal decor, patio furniture and atvs being stored)

The lack of snow removal is a huge issue as well. When we went to pick up my atv as the mice have gotten to the wiring somewhere we had to clear in front of our unit in order to even get into our unit.

The gate no longer works so our units are no longer secure. I get things break but it's been breaking alot....

My husband called the regional manager Grant to discuss the issues last week and we still haven't heard back.

Staff were very helpful, in a timely manner.
Using the storage area I rented was very easy & secure. Premises were clean

Reanne is a pleasure to work with. She's so polite and helpful.

Nicole is a former office manager, who moved to a different position. She was so super nice and accommodating to me, as I didn't have all the official documents the company usually asks for. She called me, talked me through the rental process and rules, and was very polite throughout.

Then there's the equally sweet Vai, who currently works in the office. I explained that I'd found a place that can accomodate my belongings, and that I wanted to empty my unit and move on. Vai quickly worked out the paperwork, explained their expectations so I didn't incur further charges, and I was done.

This company doesn't nickle and dime, or make things complicated. If I ever need storage again, no matter where I am, Access will be the first company I look for.

All the best!

Staff is very helpful and courteous. Service is excellent and I would recommend your business to my friends.

Units were clean and secure. Amazing customer service. Have used them for years and will continue.

Very nice location, Reanna is super friendly and very accommodating with all requests. Highly recommend this location for storage!

Reanna was super kind and helpful!! Been to many storages and she definitely knows what she is doing

Awesome experience with Nicole, she helped out my family and made our experience as easy as possible!

I had the pleasure of meeting with Nicole. She’s friendly, accommodating and thorough. Great customer service!

Absolutely amazing people to talk to about a unit and in no time at all the wonderful lady at the dest set me up with the perfect unit for my needs

The staff at your 1850 Fisher dr location are unbelievably accommodating, friendly , and a joy to deal with. Nicole has made my purchases and rentals an easy and enjoyable process. I will be not only continuing to do busy here but as well recommending to friends and family!

Thank you
Brent Curtis

Has been overcharging me for my unit for past 2 years. Just called them to get a quote on the same unit I have and was told a price that is almost half of what I have been getting charged for the last 20 months. Asked for an explanation and a credit on my account and recieved poor customer service. The girl was extremely rude. She hung up the phone on me when I was trying to ask if her boss was going to call me back

Access storage in Peterborough is amazing! They are highly responsive, friendly and have great rates. Highly recommend.

My 73 year old father has a unit at 1850 Fisher Dr. Foundation repairs were done to building F in the summer of 2023, which left my entire locker and all my belongings are covered with CARCINOGENIC conrete dust, as well as many other clients in same the building. Access Storage has NOTHING to address their mistakes and the shortcomings in regard to the compromised safety of my belongings. Absolutely HORRIBLE customer service. AT WHAT POINT IS THE NEGLIGENCE AND HARASSMENT CONSIDERED ELDER ABUSE???

Nicole and Joe were extremely personable and friendly. Units are super clean. I would highly recommend this facility. I’ve been to other storage facilities before and this one is top notch. Thank you very much😊

Nicole, Joe and Riana have been very professional with all my dealings with them. Any issues are dealt with quickly. They go the extra mile. I would highly recommend Access Storage.

Used a larger unit for 2 years in Peterborough area. No issues and easy to deal with thru email. I'd recommend using access storage. Contents were in good shape after few years and no critters.

Entire experience was masterfully executed by the on-site manager of the southern Peterborough location for a very complicated series of events that I really thought was going to go badly at every turn. It was perfect when it really should not have been specifically due to management's professional handling and advisement. There really isn't more to say. The best I have ever worked with in this industry.