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Abbey Lane Homes is an Edmonton based real estate developer specializing in residential condominiums and estate acreage communities. Go to full description...
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Abbey Lane Homes, Edmonton Reviews (1)
Of course I was generally too concerned with keeping an upbeat relationship with their sales person to demand that she put these items in writing. She would insist that it was not the right time, and as per an e-mail I received that this was the following procedure:
"If you are wanting to make changes to your island, cabinets, flooring etc. we actually do that seperately once we start framing. Any changes would be priced out, a credit would be determined for the standard we put in and then you would decide if the upcharge for what you are changing is going to work for you. You are the only one to decide if you want to pay for the changes you are looking for once I provide the upgrade price to you. If you wish to proceed, then we put all of the information on a work order and that is submitted with payment for the changes. This does not become part of the original purchase agreement."
After being told that all of the items I was promised were not an option (by the owner), I decided that I would try and file a Better Business Bureau complaint in hopes that we could come to some sort of compromise. (IE: OK you can have this but not this.) or (You can't have any of that stuff but sorry for the miscommunication between the builder and the sales person, so we'll offer you this upgrade at no charge). Instead, the sales person threatened to sue me for defamation. (Obviously without taking the time to lookup what that word means). Here's the e-mail:
"Please be advised I have forwarded all of your correspondence to my lawyer for slander and defamation.
Please do not contact me as I will have no further dealings with you.
I fully intend to file a Statement of Claim for damages and allegations made.
A copy of proceedings will be forwarded to my Company."
After receiving this I offered the builder a solution where the sales person would not receive commission on my sale, and instead the commission amount would be removed from my sale price. Why should this person make money off of me after threatening to sue me?
This was also rejected.
Bottom line - if you don't want to be sued I suggest you build with another company.
Additional business details
Among these condo projects are One River Park, an upscale high rise condominium located on Saskatchewan Drive as well as 'The Californian' series of condominiums located in prime locations such as Lansdowne, Terra Losa, Heritage, Strathcona, Capilano and other areas throughout Edmonton. Ravine Park on Gate located in St. Albert and Park One East & West are exclusive executive condominium projects.
Our newest luxury condo project is The Californian Parkland located in Edmonton's west end. Exciting condo projects currently under construction are: Victory Point located in the Village in Griesbach, The Venetian located on 112 street and 103 avenue, and The Californian Meadowlark located east of Meadowlark Shopping Centre.
Abbey Lane Homes has other condominium projects on the horizon...check back often.