Jenny's Bridal Boutique

Omg!!! im horrified of the reviews is this store really as bad as they say?

I recently purchased my wedding dress here! the Dress is stunning to say the least! the staff were amazingly attentive, polite, kind. Overall they went above and beyond!! I would suggest going here to anyone!!

I purchased my wedding dress from Jenny's back in 2011. I absolutely loved my dress! The staff were very courteous and helped me with everything I needed. It was the experience I always dreamed of. I also returned with my mother and grandmother and they purchased their dresses for my wedding there too. Wonderful time, wonderful store!

I walked into Jenny's Bridal and it did not take long for me to get out off by the rudeness and attitude of the staff. I am a woman of a larger stature and I was made to feel that I was not welcome from the moment I stepped through the door. Terrible experience for a woman who has dreamed of this moment her whole life.

This human bride came to try on a dress and give you business, why did you refuse service to this customer? Because she is transgendered, shame on you. Jennys should be out of business for crap like that.

http://www.cbc.ca/news/canada/saskatchewan/story/2013/05/02/sk-bridal-shop-transgender-130502.html

So you know your story has made it to Prince George BC radio station.You should really clarify if this is the way you are going to treat a paying customer.I haven't heard your side of the story yet so will not JUDGE you at this time......however if it is true......Good luck at the employment line cause you just made the stupidest mistake of your business career. On a personal level I don't care what you think of others but bringing that to your place of business ....OUCH!!! Hope you tell your side of the story soon cause it is making it's way across Canada!.

Jenny's Bridal recently kicked out a transgendered woman and refused to let her shop there. Does this remind anybody of the "white's only" signs everybody is so ashamed of now? That is not the way to run a business.

I would never recommend this place to anyone!! When my bridal party and i went to this store nobody helped us or even cared to notice we were there so we tried on dresses ourselves. when i found one i liked they said i would have to get a rush on it and couldnt get it from any other store. well... i did get it from another store , for way cheaper with no rush and they actually helped me!!!!! from what i can see there are more bad than good reviews and i have talked to a bunch of people that had the same experience i did!!!! I was even dealing with the owner!!!! SHAME.

I bought my wedding dress here and I am so sad that I did. The dress was ordered to large and the material does not sit flat along the corseted top. When I asked if this could be fixed I was told off. Once I had the dress on I was abandoned by the store clerks. The manager is extremely bitter and rude and has no consideration for brides concerns. Brutal experience avoid this store at all costs!

We purchased a couture dress $2000, from Jenny's bridal for my daughter. The dress fit perfectly, although they needed to re-tack a ruffle that had come loose, and they suggested she have bra cups sewn in. They brought out the bra cups and pinned them in her dress. They also said they would bustle the dress. They advised us that we did not need any fittings, they would do the necessary work and we could pick up after august 4. IN mid august my daughter went to try the dress with her shoes. she noted the bustle and bra cups were not done. They said they would get it done. She booked a pick up appt for the day before her wedding. that day we came in and the bra cups were not done...the ruffle was not tacked properly, and the bustle was not done. I asked the staff to sew in the cups, they said they didnt have a seamstress, then they said they dont come in her size, then they said its our fault for not requesting the cups or booking a fitting! wow! THEN we noticed the dirt....the dress had black spots in various places, ink, candy stuck to it, coffee stains and the interior of the dress was so dirty it had to have been worn, beyond trying on! I told Jenny's I was going to pack up the dress and take it to another bridal shop and send them the bill, and they said NO! They refused to fix or clean the dress! Thank goodness for Brides and Belles who saved my daughters wedding day! They spent hours cleaning and repairing! I will NEVER shop Jenny's again!

I purchased a Bridesmaid dress from jenny's and when we were picking it out and paying we had no problems! When I picked up my dress it was way too small! I did not gain any weight or inches, but of course they said " your measurements changed". The original sales person that measured me had someone else take my measurements and apparently I had gained a whole 5 inches on my waist over 1 and a half months. They basically just blew me off saying it could be let out. Upon returning to tell them my concerns they blew me off again saying that I had signed the purchase order and that was what I agreed too. You just can't trust this store to give you adequate advise on sizes. i prdered what they told me to order and agreed based on their so called expertise. Well they have none! If you shop here, get your measurements done by a professional before going!

I went Wedding Dress shopping just last week with my mom and my one year old daughter. We went to Debra Dees first and had a terribly time. The woman there made us feel like it was a horrible inconvenience to have us trying on dresses there. She sighed that she had so much mess to clean up after the busy night they had, stuck us in a room and left us to try dresses on ourselves. Both my mother and I felt like saying to her that even if we found the perfect dress there we would never go back for it. We went to Jenny's.

This was my second time looking a dresses at Jenny's. Both times I had the best service. They welcomed me in, set me up, helped me in and out of dresses, and then recommended dresses for me based on what I liked. I had two different sales girls both times and both were exceptional. I never felt rushed, I felt appreciated. My daughter was not a burden to them, she really is very well behaved and was being looked after by my mom. I was made to feel beautiful and important. The selection is AMAZING, the best in the city. All around wonderful

Back in high school I bought my grad dress from Jenny's. After I ordered it, it did come in a bit small, however I blame this on me gaining weight and not them ordering me the wrong size. Also, they were supposed to do the alterations there, but ended up having issues with seamstresses quitting, etc. however this was out of their control. I did have to take my dress to a local seamstress to get it taken out.

FYI - they only do alterations on bridal gowns now.

Go on a weekday, not a weekend to try on gowns especially in the morning because it is quiet. I went on a weekday and it was a lot less busy than the weekend.

They allow you 7 gowns at a time to try, which I found to be quite a lot. They have a huge selection and are always willing to help.

The second time I went in, it was a Friday and the day after Remembrance Day. It was nuts that afternoon, so I had to wait for a room, but once I got the room there was no rush, thought I had to wait to get done up and to get measured and to find appropriate height shoes to measure me with.

Since my dress has beading near the bottom of the skirt, and is multi-layered, hemming is not an option especially since I needed 4 inches off the bottom. NO questions asked, they did the hollow-to-hem measurements and the hollow to waist and waist to hem measurements so I will be getting a custom dress made to fit me, at no additional cost. Since the sample fit extremely well otherwise, they ordered me the same size but also included my measurements for the manufacturer.

They have the biggest selection of dresses in my opinion of all the bridal stores. :) Also, a lot of different styles instead of the same old same old that many of the others carried. Friendly, and you could take pictures no problem. Also, they had better lighting than some of the others, though it is definitely cramped in there especially when it is busy.

As for the bridesmaids who were ordered too small. It could be a problem with the manufacturer and not the store too.

I will update when my dress comes in, but so far I love them and I would come back.

I thought Jenny's was great. I got there early and found my dress that I absolutely love in less than 2 hours. This was on a Saturday, definitely get there early as by the time I was done there was people waiting at the door. However, I went on a Monday for my fitting and it was totally empty so go on a weekday if you can. I looked at another store and the selection was pretty slim, but maybe I'm biased as I love Jenny's for having my perfect dress. Also, I bought off the rack, which you get 10% off I believe it was.

I did like the selection and sizing of dresses at Jenny's but I had the same problem as your sister!! I ordered a bridesmaid dress at Jenny's and when it came it was waaaay toooo small!! Unreal.. and when they measured me, they measured me over my lululemon hoody and jeans... hardly the size I would want the dress to be.. and it still came back small. I hope they read these reviews..

The staff were extremely helpful and very friendly. I would definately recommend checking them out. They have a HUGE selection of dresses for ALL sizes and do not pick and choose who they want to help like one bridal store in particular in saskatoon where the service is HORRIBLE!!

Jenny and her staff are great at helping you find the perfect dress for your big day. She has great selection and everyone is eager to help. Highly reccommend it!!!!