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L & J Bridal Boutique

50 Queen St E, Brampton, ON
8 reviews
Claim this business Last updated: Over a year ago
Listed in: Bridal Shops

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L & J Bridal Boutique, Brampton Reviews (8)

8 reviews
5 Star
4 Star
3 Star
2 Star
1 Star
By jcarps on Oct 25, 2015
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With reading all the comments below, I don't understand how anyone could write negative comments about such a beautiful store, let alone the most wonderful women who work so hard to make our one day the one we will always remember. My experience at L & J bridal was amazing, the service was something to brag about. The two sisters picked at my dress until they knew I felt comfortable in it, they made me the most beautiful bride, I got compliments from all my guests! These women know what they are doing, and have been in business for many years. My advice to anyone reading these comment, don't always believe what is written on the internet, people are mean. L & J is a great store!
By Black Goose on Mar 28, 2015
Guest Review
I had a great experience at L&J. I went in with a few dresses in mind and told the lady which designers I liked. I told her I would like to keep my dress around $2000 and she let me know that the dresses and designers I had mentioned start at about 4000 -6000 but if I found a dress I like I could buy it off the rack at a discounted price. She pulled the dresses I wanted to see, some dresses she thought I would like and then had me pick the dresses I liked. They didn't have a ton of dresses to choose from but they were all beautiful dresses. The lady who helped me was very nice and helpful. I was there for just over an hour and ended up falling in love with an Alvina Valenta dress she had pulled for me. Overall my experience here was a positive one and I would definately recommend this place if you are looking for a beautiful unique dress!
By asheyxm on Mar 10, 2015
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I went into this store a few months back as i happened to have an afternoon off and met with a friend. I know that most stores take appointments only however most dress stores are not busy on a wed at 12 in the afternoon. I went into the store (which was completely empty) and no one spoke to me for about 10 minutes even though I could see 2 women working at the back of the room. When I was able to get one of their attentions I asked if it would be possible to look at some dresses. she flatly responded with "you need to make an appointment" like I was a crazy person for thinking i could just walk in even though the store was EMPTY! no one in sight but us. Apparently she must have been very busy. So i told her well could she let me know the lowest to highest approximate price they carry to see if it would be worth making an appoint. She would not tell me but asked me what my budget was. I told her i would really like to stay within $1000. She looked at me like I was a pauper and told me they did not carry any dresses under $3000. they whole experience was just unfortunate, I am glad that I did not need to take my business there.
However, right after I went into Gala across the street and the woman there was amazing. She let me try on 12 dresses trying to get a feel of what style best suited me. she was so patient and made me feel amazingly comfortable. I have been to a few shops after but I think the one I did try on at Gala may be the one!
By victoria on Jul 27, 2014
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I called the salon because i fell in love with lazaro during my kleinfield appointment but they had limited selection. I booked an appointment for saturday and told them i would be coming in with my mom and my sister. We drove almost an hr...i was so excited. Walk in, barely a smile, shoes off, filled in registration form and the lady asked me what i wanted. I said lazaro ball gowns. She brought us upstairs in the room that maybe had 12 dresses in total with few lazaro dresses. As i was selecting dresses she said i can only try on 5. That is it. What? We were shocked and no pictures allowed either. I have never heard of 5 drsss limit and if i knew, I would go somewhere else. So i narrowed my choices, i dressed myself, couldnt even get a proper feel because how can you fully decide on a dress barefoot. I had to ask her to clamp me in and she just put in couple of clips so every dress looked horrible. The tiny changeroom even has a notice that if you ruin a dress while trying it on you will have to pay for it. With 5 dresses our appointment lasted 20 minutes. I cried on the way back because i felt i spent 2 hrs on the road mid day for the most horrible experience ever. They make you feel like they are doing you a favour or something. Brides, stay away..try klienfields instead, there you and your entorage will feel like royalty. Here i felt like preety woman that went into the store and was refused to be helped. Shame on you, you shouldnt be in the bridal business!!!
By Lavender Dung-beetle on Jul 03, 2014
Guest Review
I ordered my dress 9 months ago. That experience alone was horrible. I said I liked a Lazaro, that's the only dress she let me try on. I couldn't try on anything else, she actually wouldn't let me. They told me to call June 1st to see when I can pick it up. It wasn't in yet, so I called... every week. It's now July and I still don't have my dress and my wedding is in less than 3 months. What's worse, they claim they haven't gotten dresses in for August weddings yet. If I was an August bride I would be in tears! My dress needs to be fitted because I am a size 12 and for whatever reason they made me order an 18 AND pay an additional "fat girl" charge for ordering an 18 I didn't want. They refused to understand that there is no way I am an 18. Every week I call, every week they say "try again next week". They now claim my dress has shipped, but they aren't sure when it will come in. They told me it would be 2 days, now it's a week or so. They have no idea. This is the worst company every. I'm genuinely concerned that they didn't order my dress and this place is a scam.
By vickyliu on Oct 21, 2013
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I called in the shop to make an appointment because I fell in love with lazaro. I will have to say it is the most rude conversation I ever received. I called in to ask if there is any appointments available on saturday, ( If there are non I could totally understand because saturdays do gets busy and I expected that) Then she puts me on hold. She picked up my line right after and greet me again, I guess she pressed the wrong line and got me again. So I asked again, is there appointments available on saturday. The lady did not answer my question but instead asked me What do i want. (Not in an I want to get to know you more tone but really rude tone). I said there is couple Lazaro dresses that I liked very much and I give her the model numbers. She checked and she told me she had neither the dresses. And then she paused, seems like she does not want to carry on the phone call. (I would still like to make an appointment because there are also some other models I liked and some Jim Hjelm dresses that I liked.) So I asked the third time, SO do you have appointments available on saturday. She answered me a cold "no", at that point I believe her, so I asked again about friday, even friday morning works for me since I guess there might not be so many people going in the morning. She took no time and give me a cold "Nope". Then I clearly get her message, she doesn't want me to come in. After I hanged up the phone I feel very upset and confused. What kind of a bridal store is it that refuses to service brides? I was willing to spend 8000 on my dress and willing to pay for rush order. But I didnt want to go in the store anymore even they have Jim Hjelm and lazaro. I can only image how much more rude they will be in person. I couldn't find much reviews about this store but I didn't care because they have lazaro. I suggest all the future brides who wants to try on lazaro dresses go Dina Alonzi. I tried on both the model I liked there and the shop, the services is just amazing.
By tlove on May 07, 2012
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Below are the most accurate comments. This store has amazing dresses but the women makes you not even want to try them on Even if you had a $10 000 budget. Her attitude was demeaning and she did not even assist. There was no one else in the store, and it was difficult even getting help. I wanted to try on a few styles but she said they didn’t have what I wanted, so I took my budget elsewhere. Lucy across the street at Gala bridal was sooo helpful. I recommend that place instead, they took time to help and even though I didn’t get a designer gown I got the service and was treated like a princess like any bride should. Don’t even bother going to L & J.
By mimibella on May 28, 2011
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I recently just bought my wedding dress from there. I had a lovely experience. The sales ladies there are sister and both equally great. They were very helpful, sweet and great to be around. I highly recommend this boutique. The dresses there are beautiful!!
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