Heirlooms Bridal Shoppe Inc

I can't think of what else it would be...the experiences people report on Google and here indicate that either you have a great experience or you have a very poor one, perhaps because some clients are treated better than others? My daughter had a terrible experience from staff that were not helpful and acted like they had no idea how to alter or fit a dress - always asking her and never telling her the consequences of doing this or that. My daughter is going to have to buy a whole new dress after they chopped hers up! They are the ones with all the experience and my daughter is a first time bride! Get a grip Ladies! I don't even think anyone even smiled at her the whole time she was there for the many alterations it seemed to take to mess up her dress!!

Was in the bridal party for my brother's wedding. We had tried on the dresses and ordered them. When I went to pick up my dress and get it hemmed, I tried on a much too big dress.. I am about 5ft and 105 pounds and she handed me a size 14 (which I didn't know at the time). When I tried it on, I was swimming in it... wouldn't the lady have guessed I wouldn't fit in it before traumatizing me? Long story short, it wasn't my dress and they shipped a 12 instead of a 2. You can imagine how I felt when I heard the news that they couldn't ship a size two in time so they would have to reconstruct the entire dress. Great! I wanted to cry, it ruined my entire experience. They didn't seem to care at all. They actually didn't give a shit that my dress was a disaster and were not understanding in how I felt. I had to pay for the dress in FULL and come back for multiple appointments. Finally, I came back the third time and said fuck it, I don't care if the dress at the side is a little too big I am sick of running back and forth 40 min from my house. When I was ready to take the dress (I had already paid the other half when they made the mistake) they asked me to pay for hemming! For hemming! I simply said no... My advice, shop there if you like, but don't expect them to own up to their mistakes. Good luck!

My sister and I both purchased our wedding gowns at Heirlooms, and had wonderful experiences.

The women who work there are so sweet, polite, helpful and kind. The feeling you get when you arrive is calming. You are able to look around the boutique freely, and select dresses you would like to try on without any pressure whatsoever.

There is a lot of space, and large fitting rooms. The tall structure of the boutique, and big windows offers much light. The beautiful hardwood and light pink and creme hues of the walls also makes for a pretty experience.

If you want to feel like Cinderella, who has her Fairy Godmother helping her, give Heirlooms a try. Appointments are not necessary, so if you are near Dundas, stop in. You will not be disappointed.

Kind Regards,

Very Happy Bride-To-Be xo

My girlfirend and I went looking for bridal gowns and bridesmaid dresses. The service was apparent, the staff were informative and very friendly. They made it easy and stress free!