The staff are friendly and help me with my needs. I have been a customer with this storage for five years and I have had no issues with my unit. The unit is clean and the area is well kept. When visiting my unit I feel safe and secure. I am in the process of down sizing to eventually move out in the next few months. One example of the many great experiences of good customer service was when I got home and was not sure if I locked my unit and I called the friendly staff person checked my unit and gave me a call back to let me know that they checked my unit and things where ok. I as a customers would advise anyone to do business with this company because of the positive atmosphere. I enjoyed doing business with PUBLIC STORAGE and will miss them when I leave.