Business claimed
Last updated: Over a year ago
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Telecommunications
About CanNet Telecom Inc.
CanNET delivers the fastest and high performance internet connectivity you need during the peak hours. Go to full description...
Contact information
416-800-2322
24/7
Images and videos (2)
CanNet Telecom Inc., Toronto Reviews (4)
Be aware ofCANNET.... unstop unstable speed. Sometimes they have NO SERVICE and all internet stopped. If you are in a rush such as buying Stock Market or making a transfer on a deal, YOU WILL LOSS.
When you contact them and they would call you back next day when the service recovered. Then they would lie you they had never have internet problem. Their customer service people will not help you but only push all liabilities and responsibilities to customers. THIS COMPANY HAS NO CUSTOMER SERVICE AT ALL and all people work there are impolite and sliding responsibility to customer. You will be tired on using them. Even cancellation, they DON'T HAVE STORE and YOU NEED TO PAY $20.00 to mail the box back to them. The saving will not cover your mental suffering and the mailing cost once Canada Post increase the cost again.
I just cancelled this and just today their customer service people made mistake but would not take liability but saying that was YOUR PROBLEM.
Contact me if you want to know the details of their BAD SERVICES.
When you contact them and they would call you back next day when the service recovered. Then they would lie you they had never have internet problem. Their customer service people will not help you but only push all liabilities and responsibilities to customers. THIS COMPANY HAS NO CUSTOMER SERVICE AT ALL and all people work there are impolite and sliding responsibility to customer. You will be tired on using them. Even cancellation, they DON'T HAVE STORE and YOU NEED TO PAY $20.00 to mail the box back to them. The saving will not cover your mental suffering and the mailing cost once Canada Post increase the cost again.
I just cancelled this and just today their customer service people made mistake but would not take liability but saying that was YOUR PROBLEM.
Contact me if you want to know the details of their BAD SERVICES.
They had given me good deal at my price. So its fine for me and sometimes speed drop but this issue is with everybody . Far better than other service providers.
I dont know about the others but , i am really happy about switching the existing plan to the CanNet . Amazing Deal. I have seen the deal on the google while searching about the offers and I saw the unlimited internet offer .
These guys are trust able and they also provide quick response I recommended my friends also to switch many have done this. But they offer only in Ontario area . I have many friends in another area. I must say please get offer to them as well.
These guys are trust able and they also provide quick response I recommended my friends also to switch many have done this. But they offer only in Ontario area . I have many friends in another area. I must say please get offer to them as well.
I was pissed of from the internet service with the Rogers and though to move to another ISP, at least who can help me to save money and time. I found the CanNet deal blog and called them and inquire about the offer and they recommended me to take Cable internet plan , where i live.
Great feeling you have , when you get the service as expected.But sometimes speed during peak hours is slow when you have multiple people using for example Netflix and have to share that 1.7mbps capped speed.
For those of you claiming there is throttling using CanNet here is a prime example that there isn't: I ran this speed test at approximately 4:15pm and you can see the download and upload speed are exactly what they should be.
Great feeling you have , when you get the service as expected.But sometimes speed during peak hours is slow when you have multiple people using for example Netflix and have to share that 1.7mbps capped speed.
For those of you claiming there is throttling using CanNet here is a prime example that there isn't: I ran this speed test at approximately 4:15pm and you can see the download and upload speed are exactly what they should be.
Additional business details
Email address:
social@cannettel.com
Payment methods accepted:
visa, mastercard
CANNETTEL was founded in 2009 to provide high speed internet across Canada. We are covering around 90% of Canada population from west coast to east coast including British Columbia, Alberta, Saskatchewan, Manitoba, Quebec and Ontario by end of 2015 which is one of the Canada’s largest independent Internet Service Provider.
Our high speed internet have the following advantages:
1. Truly Unlimited download and upload usage based on fair usage;
2. Super stable – Majority of Internet are based on Cable technology across the country in 6 provinces and a small portion is based on Fiber To Node.
3. Very fast – our most popular speed is 100M in Ontario or 60M where 100M speed is not available.
4. Simple – Our Cable internet are very simple for troubleshooting.
5. Superior Customer Service
6. Excellent Tech support