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Last updated: Over a year ago
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Kitchens
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We had our kitchen done by this company. I would not recommend them. the design is good but the quality of the cupboards is second rate. They are not interested in any kind of follow up. We waited forever for the install. And their trades were rude and perfunctory. We were not advised as to any upgrades such as wood cabinets or an upgrade in the faucet...
We had our kitchen done by California Kitchens and were very pleased with the results. We had an initial design, but even so they were able to go through it and suggest a number of good improvements. The process was thorough, the selection of options was great, and the delivery was within a few days of their estimate. The installation was quick and well done.
The only downside was the general demeanour and level of customer service. The principals in the business are somewhat curt and seem less interested in working through issues. And their delivery people were quite rude and didn't take the care they should have (ending up damaging part of our floor). Luckily our general contractor had taken a lot of care protecting other areas of the house or it might have been worse.
Over all, a decent company with a good result. Just watch the customer service.
The only downside was the general demeanour and level of customer service. The principals in the business are somewhat curt and seem less interested in working through issues. And their delivery people were quite rude and didn't take the care they should have (ending up damaging part of our floor). Luckily our general contractor had taken a lot of care protecting other areas of the house or it might have been worse.
Over all, a decent company with a good result. Just watch the customer service.
