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AYA Kitchens And Baths

1551 Caterpillar Road, Mississauga, ON
23 reviews
Business claimed Last updated: 8 months ago
Listed in: Kitchens
About AYA Kitchens And Baths

Our name, AyA , is Japanese for design and design is our guiding principle. At AyA we believe that good design does not only apply to the design of products but to manufacturing and operational processes as well. Go to full description...

1551 Caterpillar Road
Mississauga, ON, L4X 2Z6, CA

Contact information

Phone numbers
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905-848-5127
Business hours
Today: 9:00am - 6:00pm
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AYA Kitchens And Baths, Mississauga Reviews (23)

4.3
23 reviews
5 Star
18
4 Star
1
3 Star
0
2 Star
1
1 Star
3
By wtarraran on Mar 05, 2017
Thank you! We Love our Kitchen
Our experience from using Aya Kitchens overall was a very good experience. Our designer Joanne Hamaway was exceptional from start to finish, the process at times felt very long however when your spending $$ we expected a lot and she delivered! We love our kitchen! Once the kitchen was installed the process of finishing the odds and ends took a very long time, but overall the experience was very good and Aya does exceptional work!


By non-member122304 on Jan 01, 2017
Kitchen
Expensive, terrible workmanship, terrible customer service,. corners blistering on most cupboard doors. Would never recommend their products.
By dileo on Dec 13, 2016
Avoid AYA if you want a good kitchen and real customer service.
DO NOT PURCHASE A KITCHEN FROM AYA KITCHENS!!!

The Product: The quality of the kitchens are terrible. You would think that for the cost you would be getting a really nice kitchen not some big box store kitchen. As a matter of fact I’d rather have an Ikea kitchen. The cabinet doors are extremely poor quality. Every door is not properly manufactured. There are so many defects, from visible seams to dents and scratches. The doors are not even wide enough to fit the actual cabinets.

The Installers: The installers have no regard for the quality of their work or your home. Cabinet doors are installed uneven and do not line up with each other. Drawers rub against each other. Handles are not fully screwed in. But the worst part is that the installers dropped a cabinet door that hit my dishwasher resulting in a large dent and scratch. It has been over a year now and still Aya ignores my requests to have it repaired.

Customer Service: THE WORST. Aya will make an appointment and not show up. When they do show up there is always an excuse as to why the job can not be complete. The customer service rep lies just to get you off the phone, but that is if you catch her off-guard and she actually answers her phone. If you leave a message you will not receive a return call, or email for that matter.

On a few occasions I’ve even spoken with Hugh, the VP, and he has promised to have an answer for me regarding missing pieces and the damaged dishwasher. I have never received a call back.

DO YOURSELF A FAVOUR AND AVOID AYA. If you want a good kitchen go somewhere else. Like I mentioned earlier, I’d rather have an Ikea kitchen at this point.

Keep in mind I had to put at least 1 star in order to write this review. Otherwise I would have given a ZERO.
By non-member126491 on Apr 22, 2016
Great service from Joanne and her team at Aya kitchens!
Joanne and her team were insteumental in giving us the kitchen and bathrooms of our dreams...she met with us several times both at home and at the shop to ensure that we were happy with the selection of materials. She guided us without trying to inflence us and then ensured that products were delivered on time and installed with great care. SHe helped us above and beyond the call of duty with regards to fawcets, fridges, stove etc... and always with very pleasant attitude. NO question was too much! We had two different installers, one for the kitchen and dining nook, and one for the bathrooms and the wall unit in the bedroom. Both gave superb service and noticed a couple of small things that we did not, and insisted on having them exchanged for a perfect replacement. All in all our experience was wonderful with Aya kitchens. THank you Joanne, Andy and the rest of the team!
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Additional business details

Email address: info@ayakitchens.com
AyA's new showroom now features displays showcasing AyA & AVANI current product offerings. All of the displays have been designed by our in house designers highlight the many features and upgrades available to homeowners.

Amongst the displays, our showroom also features a sample room containing samples ranging in door styles and finishes to help our customers better visualize their options for their dream kitchens.

All of our design consultations are free of charge so call today to set up your appointment with one of our designers!

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905-848-1999
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