You are able to log in as anyone. Be careful!
Our name, AyA , is Japanese for design and design is our guiding principle. At AyA we believe that good design does not only apply to the design of products but to manufacturing and operational processes as well. Go to full description...
Images and videos (30)
AYA Kitchens And Baths, Mississauga Reviews (23)
The Product: The quality of the kitchens are terrible. You would think that for the cost you would be getting a really nice kitchen not some big box store kitchen. As a matter of fact I’d rather have an Ikea kitchen. The cabinet doors are extremely poor quality. Every door is not properly manufactured. There are so many defects, from visible seams to dents and scratches. The doors are not even wide enough to fit the actual cabinets.
The Installers: The installers have no regard for the quality of their work or your home. Cabinet doors are installed uneven and do not line up with each other. Drawers rub against each other. Handles are not fully screwed in. But the worst part is that the installers dropped a cabinet door that hit my dishwasher resulting in a large dent and scratch. It has been over a year now and still Aya ignores my requests to have it repaired.
Customer Service: THE WORST. Aya will make an appointment and not show up. When they do show up there is always an excuse as to why the job can not be complete. The customer service rep lies just to get you off the phone, but that is if you catch her off-guard and she actually answers her phone. If you leave a message you will not receive a return call, or email for that matter.
On a few occasions I’ve even spoken with Hugh, the VP, and he has promised to have an answer for me regarding missing pieces and the damaged dishwasher. I have never received a call back.
DO YOURSELF A FAVOUR AND AVOID AYA. If you want a good kitchen go somewhere else. Like I mentioned earlier, I’d rather have an Ikea kitchen at this point.
Keep in mind I had to put at least 1 star in order to write this review. Otherwise I would have given a ZERO.
Aya rescheduled for about 3 weeks afterwards. We again, took time off work to have them come in.They did not provide us a set time of their arrival so we had to wait at the house clueless. The contractors that approached our house were not considerate; they were forcefully trying to open our front door despite it was clearly locked. When they came in they noticed their parts were wrong as well as another door being incorrectly installed. As such, they un-installed that door and left without fixing the previously outstanding one. Again, this was very frustrating for us as we did not like having to wait for them the whole day.
We though third times the charm, but no, when they came back again they brought the wrong parts again. This time for two cabinet doors instead of one. As of now, this is still not resolved.
It is very frustrating working with this company. I do not understand how a company can operate being so unorganized. The office does not communicate to the contractors as they always seem to be very clueless when they arrive. They have been wasting our time and their own time.
My kitchen was delivered in a timely manner and the installation was superb. The response to an issue that came up was addressed immediately.
Heather Raininger and the team were a great part of my kitchen renovation NOT being a reno-nightmare.
AyA met up to our expectations, Jag provided professional installers, who worked through the weekend to make sure our kitchen was completed. Lina helped us design an efficient, practical, aesthetically pleasing kitchen. The quality and craftsmanship of the cabinets is excellent and reasonably priced. The workmanship of the installers, Remy & Josef was exceptional. We are highly satisfied with our new kitchen and we would definitely recommend Aya Kitchens of Oakville.
Alastair and Catherine Aitken
Here at true value hardware you can still get everything you need for that project for your home or school or office at very reasonable prices. They are still the best hardware store in my neighborhood.
workmanship was outstanding and the field inspector, Mr. Doug Walker, addressed all our concerns and had the minor corrections done in a very timely fashion. Your sub-contractor, Uniform Custom Countertops Inc., was equally professional and efficient.
Our whole experience has been very favourable and we would not hesitate to recommend your company to anyone planning a kitchen remodeling."
S. Coral Sloan & A. Habib
kitchen. The cabinets get nothing but rave reviews. The full extension + anti slam drawers blow people away."
Amy Dillion was outstanding as was the installer and the inspector. I just wanted to let you know that one of the main reasons I chose AyA Kitchens was your commitment to FSC and your other environmental commitments."
designers really showed their expertise. The craftsmanship and attention to
detail was above my expectations. The result of their teamwork and and
effort is picture perfect . The continued compliments are the proof."
Vince McIndoe and Family
kitchen. We were extremely happy with the attention and service we received
and we will certainly recommend your company to our friends who may be in
need of a new kitchen."
Additional locations See all
Additional business details
Amongst the displays, our showroom also features a sample room containing samples ranging in door styles and finishes to help our customers better visualize their options for their dream kitchens.
All of our design consultations are free of charge so call today to set up your appointment with one of our designers!