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Largest and Oldest wet basement contractor in TORONTO, HAMILTON, LONDON, NIAGARA, OSHAWA.We have solved WET BASEMENTS all over ONTARIO.Leaky Basement knowledge and advise is what we can offer which is second to none.Waterproofing basements in Toronto and GTA Go to full description...
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However when the work begin it was determined that the solution would only require 3 feet of digging and took only about 2 hours. When we discussed our concerns with the staff of RCC we were given a $200 discount which we feel unsatisfied with.
We believe that our job was misquoted, as the experienced sale rep failed to take into account the fact that we live in a back-split and that this issue might be on one of the shorter underground walls.
We are disappointed that this family run business required us pay the same amount of money as a homeowner who requires 6+ feet of digging and 8 hours to complete. It doesn't make sense.
It is a hard pill to swallow to pay $1600 + HST for two hours of labour. It is our hope that they did in fact solve the problem and will honour their life time warranty if there are issues.
Also please note that Mike insisted that $1600 is the lowest RCC would quote for any job that requires digging. I would highly encourage you to get multiple quotes and ask RCC to match. I would also be very clear with regards to confirming what happens if the crack in the foundation stops halfway down the wall like it did for us.
John and Margaret
We would love to help you resolve this situation. Could you provide an address for your work so to look into your file please?