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Intercosmetics

213 Dalhousie Street, Ottawa, ON
1 review
Business claimed Last updated: Over a year ago
About Intercosmetics

As a pioneer and developer of the esthetics and spa industry since 1970, Intercosmetics is a company you can trust to offer quality products and service at the best possible prices. We are continually expanding our product lines to offer our customers. Go to full description...

213 Dalhousie Street
Ottawa, ON, K1N 7C9, CA

Contact information

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613-789-8778
Business hours
Today: 9:00am - 5:00pm
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Intercosmetics, Ottawa Reviews (1)

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By sidenails on Aug 08, 2011
Terrible service
I called to ask about UV nail lamps and should have known not to waste my time driving to this place as she would not give me any information over the phone. All she could tell me over the phone was that they had only the "best quality UV lamps" and that she had a good selection. Upon arriving she led me the the ONLY UV lamp they carry!! (The other cheaper one was out of stock)! When i asked if the reflective base pulled out of her high end model (the only model) she didn't know the answer and had to read the box! When i asked what brand the out of stock cheaper light was, she rudely asked me why anyone would want to go with a "lower end UV light"!!? This woman is very confrontational. Not only did she mislead me and have me drive all the way there for zero selection, but she boasted about all all her years of experience with UV bulbs! (Wasn't aware that this is rocket science)! Oh, and by the way, i've been using UV curing lights in dentistry for the past 10 years! Lets just leave it at that! Very rude.. not surprising that her store had no one in it!
Comment by ARamirez on Oct 18, 2011
First of all, I want to apologize for your negative experience at Intercosmetics. I appreciate your feedback because we cannot address an issue if we aren’t first made aware of it. Rather than make excuses for our mistake, I want to assure you that we take customer service very seriously and a complaint like this, though uncommon, is not taken lightly. We would love the opportunity to speak to you about this incident and address these concerns, so that we can hopefully turn this negative experience into a positive one for you.

Give us a chance to show you that with over 30 years of experience, thousands of satisfied customers continue to turn to Intercosmetics for our expertise and helpful customer service.

Please call our head office at 1-800-263-4333 and ask to speak to our customer service manager, or email at marketing@intercosmetics.ca

Additional business details

Email address: ottawa@intercosmetics.ca
Payment methods accepted: cash, visa, mastercard, debit card
Intercosmetics as a pioneer and developer of the esthetics and spa industry since 1970 is a company you can trust for offering quality products and service at the best possible prices.

We are continually expanding our product lines to offer our customers the tools, products and training they need to succeed in today's competitive world.

Our Commitment to education is such that we recently launched "The Spa Technology Institute" located at Intercosmetics a centre for advanced training dedicated to providing post graduate seminars for professionals to keep them abreast of the latest trends in services and treatments.

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613-789-9292
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