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Nail Gallery & Spa

100A - 701 Cynthia Street, Saskatoon, SK
25 reviews
Business claimed Last updated: Over a year ago
Listed in: Nail Care
About Nail Gallery & Spa

Where Your Nails & Skin Become a Work of Art! Saskatoon's Premier Esthetics Spa . . . . . Transforming & Pampering Experiences since 1999! Go to full description...

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Nail Gallery & Spa, Saskatoon Reviews (25)

3.9
25 reviews
5 Star
16
4 Star
3
3 Star
1
2 Star
0
1 Star
5
By non-member124753 on Feb 25, 2017
Pampered
My daughter and I went on Tuesday for pedicures and we were treated royally. We were greeted with a friendly smile and very professional manner. The pedicure was one of the best we have ever had. It was so relaxing and enjoyable. As an added bonus we were given a light snack to enjoy while we were pampered with massages and soaking our feet. The girls were amazing and we had a wonderful experience. Definitely recommend this salon and will be back. We were also told that they can accommodate private parties up to six people and would that not be a lot of fun!!! Thank you again and see you soon. Awesome!!!!
Comment by ssgall on Apr 22, 2017
I am so pleased to hear that you enjoyed your service and my fine Spa Professional Employees! It is my hopes that the Nail Gallery and Spa continues to serve our devoted clientele, including you, for years to come and extend our warmest welcome to those who may be considering trying us out. We continuously move towards excellence to maintain our reputation as a pillar in the Saskatoon Spa Community and we couldn't do it without clientele like you! ....we must be doing something right to still be here since 1999. Such an uplifting review! Thankyou! Monika, owner Nail Gallery and Spa
By janinebmass on Nov 15, 2016
Not pleased
I went for a pedicure in the summer (8 months pregnant) I wasnt unhappy with the service itself but I was overcharged for a permanent polish ($20) that I didn't ask for or receive.

They called a few days later to apologize and say they had a credit under my name - not offering to reimburse me the amount I was over charged.
I left it alone and just recently called them to ask for the money back as it was their mistake
and I don't see myself treating myself anytime soon with a new baby at home and she told me they couldn't REFUND me MY money and that I could go use the credit.
Very unimpressed as it's not their money to choose what to do with, it was their mistake and they were unwilling to make it right.
I would not recommend this spa to anyone as their poor customer service outweighs a decent pedicure.
Comment by ssgall on Jan 06, 2017
Further to the above comment by Janine is the excerpt from Google review (from the beginning of July 2016) for further clarification, as this service was performed on July 8th, 2016 and was resolved at that time (the next day) to the client's satisfaction as she indicated that she would be back for a pedi service and agreed to just putting the "difference" towards her next visit with us. The credit is still on the account in the amount of $15.75 (taxes inc.) and is available towards any service we offer. Janine hasn't used the credit as yet, albeit she phoned us mid-November demanding a refund (over 4 months later). I told Janine that we were unable to refund due to the time frame that had elapsed and that the credit will remain on her account, as agreed back in July, for her to use towards any service. Janine was quite upset about this, but I assured her that the credit was valid as our word was back at the beginning of July. Originally Janine posted on Google, but now I see that the review above was posted to a different review site without mention of our original conversation and her stating that she was fine with the original outcome to resolve. We do welcome her to use the credit anytime, even if it is for a different service. Monika, owner, Nail Gallery and Spa

Janine Oxby
6 months ago
My pedicure was wonderful all the way from booking it over the phone until I paid. I didn't catch the ladies name who did my service but she was nice enough to give me a tour before my service.

My only complaint is that over the phone I asked for "the longest, most relaxing pedicure there was" She said the citrus pedicure with paraffin and I was told it would be $65 and asked if that was ok.
However when I went to pay it ended up being $85.
I was pretty relaxed and just ended up paying and leaving. Unfortunately I don't know if I'd be back again based on the price difference.

Response from the owner6 months ago
Dear Janine! I am so glad that you thoroughly enjoyed the pedicure. Thankyou for your Service Review! Your predicament with your service charge was brought to my attention, just this afternoon and my understanding is that your Spa Professional already rectified the situation, prior to my even knowing there was an issue with your bill - My staff strives for excellence and I am thrilled that your Spa Professional took the "extra mile" and called you when she realized that she had charged you $15 extra for permanent polish that you did not request. She had been booked with many pedicures that day and permanent polish, being all the rage it is, was an add on to all of her pedicures previous to yours. She admitted that she wasn't thinking, and was in the pedicure with permanent polish "groove' , when she wrote up your bill incorrectly. The Salon Director who booked your appointment, did quote the proper price of $65 for the luxury pedicure that you received. From the conversation you had with your Spa Professional, she has recorded a $15.75 credit on your card (including tax) to be used upon your next appointment with us. We look forward to your next visit! Please, if there ever is an issue regarding my fine Spa Professional Employees or billing matters, feel free to contact myself, Monika, owner, Nail Gallery & Spa 306.664.5000
By non-member118964 on Aug 13, 2016
Don't do it!
They don't have a nail dryer. My nail smudged right away! Also they charge $1 for those cheap plastic flip flops that they likely buy for 10 cents. No, No, No!
By non-member118344 on Jul 28, 2016
Excellent service
I have been a client at the Nail Gallery and Spa for over 10 years and have never had a bad experience. I have had my nails done by both senior nail techs and those just starting their careers with full knowledge of what to expect.

I would recommend this salon to anyone!!!
By phyvir on Jul 13, 2016
Nail Gallery Experience is Second to None in Saskatoon!
I've been getting my nails done monthly by Monika for many years now. It's like going to see a good friend who does a super job on your nails while you're there. I've been to other salons and never had the same level of service as I've experienced at the Nail Gallery. I've recently expanded to regular pedicures and am very happy with those results as well.
By afavreau3 on Jul 04, 2016
My sister and I enjoyed our dual appointment for pedicure/manicure
My sister goes here every month for manicures, pedicures and now has gel nails. She gave me a certificate for my birthday and I joined her for a dual appointment. We had a great time, relaxing, friendly staff, professional treatment, and gorgeous nails in the end.
By grguenter on Jul 04, 2016
Looking forward to my appointments which I book in advance.
I have been going here for the past 5 years. Upon entering the new location, you are warmly welcomed. My appointment always starts in a timely fashion. Staff are friendly and professional. I have been serviced by a junior technician, a senior technician, a journeyman technician and by Monika. I have never had a problem with a manicure or a pedicure.
By cherrich on Jun 30, 2016
*** Highly Recommended ***
My experience at Nail Gallery & Spa has been absolutely wonderful. I find these ladies to be very professional with their services. I have been coming to this salon for the past 16 years. I have always been "VERY HAPPY" with my nails. Therefore, I cannot say anything negative about this salon.

As I have always told my friends, this is the place to come to get their nails done!!!! People have always commented how great they look !!!! Thanks to Joli, my nail tech. She is quite the artist, to say the least!!!!

I WOULD HIGHLY RECOMMEND THIS SALON !!!
By non-member114925 on Jun 18, 2016
Amazing!!!
I came to this place after years of searching for a nail tech that would listen to how I wanted my nails done...and boy oh boy am I impressed with the service here! They listen to your needs and how you prefer to have them styled. The spa is VERY clean and the staff is extremely professional, friendly and all around amazing. I would recommend their services to anyone and have sent many of my friends there who were just as pleased with the services they provide. Keep up the great work!
By non-member114834 on Jun 17, 2016
Great experience
I have been going to the Nail Gallery & Spa for a few years now. I get my pedicures done there all the time they are wonderful. It is very relaxing and clean they have a separate room just for pedicures which is very nice.
By non-member104938 on Feb 18, 2016
Not recommended
I just recently got gel nails done here. I would not recommend visiting this salon. The nails were very poorly done. Eg: bubbles in the gel, uneven filing leaving me with sharp and jagged edges, the overall look is almost embarrassing. Only 3 days after getting them, they started to peel off from the bottom (I can't run my fingers through my hair without getting them stuck). 5 days after, the nails began falling off. I am quite unimpressed and disappointed that I wasted my hard earned money on this. What I thought was treating myself turned into a huge disappointment.
Comment by ssgall on Jun 14, 2016
Please call 306.664.5000 and we will rectify the situation. We've recently had ladies come in for model nails with less experienced technicians who were practicing on their own time (prices reflecting this at 15 to 20 dollars) and we want to get your feedback as to who you were booked with - we can't do anything unless we know who it is - for all we know, these posts could be from less scrupulous people who's intent is to just damage our business - so unless we can talk to the actual person - any review that is non-signed - really doesn't mean anything.....
By non-member104915 on Feb 17, 2016
Not recommended
Just recently got my nails done there. I will definitely not be back. Bubbles in the gel, uneven, rough filing and edges. Only 5 days later one has already broken off. Very unimpressed.
By non-member90537 on Aug 07, 2015
Not even for me!
First off, this wasn't my appointment, so it isn't about the nails.
I have been waiting in my car for damn near 3 hours for my little sister cause she won a free set of gel nails from this place.
Now I've had gel nails for about 10 years now, and I don't care how new of a tech you are, there is no way in hell it should take over an hour and a half, let alone over 2, to get a set of plain, French tip nails done.
When I went to join the conversation, I was told it was making her lose her focus, it was distracting my sister and making her fidget, and that she wanted me to leave. If that isn't rude, I don't know what is cause I'm sorry but, for one, if the nail tech doesn't talk, the appointment drags on and, frankly, I wouldn't come back. Second, what if your client has a child that has to come with her. Are you gonna tell her to leave the kid at the door?
Comment by ssgall on Sep 25, 2015
Hi there can you please remove your comments from this page as we have spoken with your sister and she was not aware of your posting and she knows that she is most welcome as a model (she was a model and did not "win" a free set of nails) when we have a model call as you are, if you are interested. As I responded to your review, Normally the "paying" service takes no more than 1-1/2 hours - Your sister was a model getting a FREE set of nails - reason being - is that the technician was being checked at each and every step - every step of the way - your sister was not a paying client and we appreciate her donating her time for the venture - Now, regarding children, as the spa is not equipped with child care facilities for small children, we ask all clients to refrain from bringing children, as most every spa does, as we are here to relax and renew! Not just the mom's of the children, but every other client on the premises. Albeit the child/young woman that your are referring to was yourself, as you were highly distracting to the technician and other clientele that were being serviced, we had indicated to you as such and asked politely to wait in reception, or if you had somewhere else you could go while you waited. Once again we thank your sister for donating her time, as it has benefited the technician that did her nails, on her own time, to increase her skills. Have a great Day! We just wanted to clear the air as to the model process here, when it comes to QUALITY technician training.... Do have a good day! Monika, owner Nail Gallery & Spa
By Kayla Nahorniak on Nov 18, 2014
Former Student
I took the course at the Nail Gallery and Spa and I loved it. Their training techniques defiantly worked for me with the small classes and one-on-one training. The gel line is easy to work with and would never use any other product. I have nothing but good things to say about this business.
By non-member71984 on May 21, 2014
Best Nail Salon
I have been going to the Nail Gallery and Spa for at least 7 years and have been very happy with the results. They are very accommodating and professional. They use only the highest quality of product and not like what you get in malls where you have more than one person working on you. Would never go anywhere else than the Nail Gallery and Spa. Thanks Monika and staff!
By purdymuch on Jul 28, 2012
Best Nail SalonSpa in Saskatoo
Simply stated - they are the best and you don't have to look any further!
By non-member39702 on Feb 06, 2012
best place for nails in saskatoon by far!
Nail gallery is awesome! They strive for perfection..
By kweber on May 29, 2011
Trust is important
One of the things I always look for when selecting any service, whether it be salon related or other professional services, is being able to trust in the ethics and professionalism of the individual I am dealing with. While I am served predominantly by Monika at The Nail Gallery, I have not hesitation is recommending any of her staff as well. When I have an "emergency", they always go out of their way to help me. I am so impressed with the lengths they go to ensure cleanliness, but above all, I really feel at home with all of the staff when I walk in the door. You can trust their services implicitly. K Weber
By non-member30912 on May 19, 2011
Nail Gallery
Monika has done my nails for over ten years. They are always done very nicely. I get many comments on how great that they look. I have no problem telling anyone about the salon or the staff
By DDDiane on May 11, 2011
Professional results from a professional salon
Monika has been doing my gel nails at the Nail Gallery for at least 4 years now. She is fast, efficient, professional & always accommodating. I love the results and get many compliments on the job that she does. I have no hesitation in recommending her.
Diane
By HappieClient on May 06, 2011
Best Products and Services in Saskatoon
Love the nails done by this salon! I have been a happy customer for over 10 years and I would not trust my nails to anyone else! They have the best gel with the best shine in the city. There have been some very mean comments posted below by shameless individuals who hide behind anonymus comments to say cruel things. I recommend you experience the salon yourself and enjoy all it has to offer. This salon has excellent hygiene practises and I have had great service for all these years. I get so many compliments on my nails and you will too!
By non-member30393 on May 06, 2011
patron
I have been going to The Nail Gallery for many years and have no complaints in regards to the quality of products used. I have had no lifting and seldom do I experience any chipping. I have had many compliments on my nails and always recommend The Nail Gallery and my technician. I hope to continue as a client for many years to come.
By bandit511 on May 01, 2011
HAPPY
Not to sure what you mean by the rudeness because i have always been treated very well when ive gone for my apptments. Friendly and great service. And the bad hygiene WHAT!!! the girls that ive had do my nails have all been well dressed. I have nothing but good things and will be going there for all my services.
By non-member23336 on Nov 06, 2010
unsure
The Gel Nails are great they stay shiny and last without chipping, however the technicians could really brush up on their people skills they're almost boderline rude and can make you feel awkward and uncomfortable throughout the session.
By lfneher on May 29, 2009
Client Review
I have been going to the Nail Gallery and Spa for a number of years now and I am extremely satified with the level of service and the products that are used. I am very happy with the gels that are used at the spa. My nails are very shiny and do not discolor. I have had no problems with nails lifting or coming off. I know the spa is using their own gels that they have formulated and in my opinion they are of a very high quality. I would recommend this business to everyone. Linda Saskatoon

Additional business details

Email address: thenailgalleryplus@sasktel.net
Payment methods accepted: cash, visa, mastercard, debit card
The Nail Gallery & Spa opened in 1999 with a completely different approach to nail & skin spa, delivering advanced nail care, skin & body treatments that get real results. From our pretention-free attitude to our upbeat music & relaxing atmosphere, we designed our spa to be a positive environment leaving you uplifted, glowing & empowered to take on the world. While we are firm supporters of flawless nails & skin, we believe it doesn't end there.

Today, The Nail Gallery has exploded into one of Saskatoon's most longstanding, reputable 'spa' authorities. Happiness is the highest state of well-being according to our philosophy & it is infused into our signature pampering spa making you look & feel 'spa'tacular. We remain the place to go "where your nails & skin become a work of art!"

Gel Nails, Acrylic Nails, Nail Art, Gel Polish (aka shellac), Natural Nail Spa Manicures, Facials, Bacials, Saskatoon's Foremost Custom Pedirooms, Spa Pedicures (1 or more guests, upto 6 at the same time), Gel Toes, Aroma Relaxation Massage, Lash Extensions, Lash & Brow Tinting, Waxing, Body Buffs & Wraps, Makeup Artistry, Spa Packages, Gift Certificates, Bridal, Group & Corporate Parties, Handbag, Glitz & Glamour Boutique

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