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Tepperman's Kitchener is a family owned business that provides quality furniture, appliances and electronics for your home. We carry a variety of name brands and offer custom order, leather, recliners Go to full description...
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Tepperman's, Kitchener Reviews (78)
Thank you to Jerry as well who was very friendly and professional when we bought the fridge a couple months ago.
Great experience overall with Tepperman’s Kitchener!
I met Jennifer about 6 weeks ago on what I called my "fact finding mission". I had just sold my house and was downsizing and was looking to furnish an apartment and wanted to see what my options were. I had the good fortune to run into Jennifer who showed me around, and made wonderful suggestions based on what I had in mind for my new home. We clicked in a way I never expected to with a salesperson, and I told her I would be back when I knew exactly what I was going to need.
I returned today and spent a wonderful afternoon picking out my new living room and mattress with Jennifer. She was patient, knowledgeable and treated me like a friend rather than a customer. Never did I feel pushed into purchasing anything I didn't want. (she even put off eating lunch to help me out!) : )
I have titled this review Jennifer Jenkins and team because of the exceptional assistance I received from the credit staff as well. Thank you to Monica and Amanda for your amazing assistance in getting the financing I needed, and Lorna for getting my application done. And a thank you to Monika at customer service for making my credit paperwork a breeze. And thank you to Brian Weiss in the Bargain Annex for your help picking out my new bedroom.
This was my first time making such major purchases and the team at Tepperman's actually made the experience fun!
Once my move is finally done, I will definitely be back, after all I think I still need lamps...kitchen table...bookcase.....?? ;-)
Thank you. Please send to Kitchner store manager
He was really helpful and answerd my questions.
Highly recommend this location to anyone looking for great deals on furniture
I opted for "Emergency Delivery", given that my washer had quit mid-cycle and I was eager to replace it. I spoke to Jill in Delivery a couple of times as she worked to ensure that I received the machines as quickly as possible. She too gave the clear impression that she cared about my needs and would do all she could to address them. The delivery was scheduled for today and the machines arrived this afternoon, within the 1-hour window I was given. The delivery/installation people, Blaine and Dennis, were quite simply terrific. They did everything I asked (and more!)carefully and very competently. Everyone should have such delivery folks.
Another thing I value about the Tepperman's experience is that calls to the store are answered by someone who can direct you to the person/area you're calling. This is far more welcoming and helpful that most automated systems that many, if not most of their competitors use.
In all, I could not be more satisfied with my experience at Tepperman's. While yesterday was my first time there, in future it will be the first store I go to.
A subsequent visit to Tepperman's was good as well, but, due to the inexperience of the young sales associate in the TV department. His disinterested attitude and unwillingness to get a manager involved for clarification fell noticeably short of the stellar experience I had when dealing with Martina. The manager that was involved after was great by the way. He took care of the questions efficiently and was very helpful. Thank you.
If I was to rate purely on visit #1, I would happily give 5 out of 5 stars. The second visit by itself was a 3 out of 5. Overall, four out of five stars are well warranted.
A great company, excellent values (which spans from sales to credit, to pickup to delivery) and great selection at good prices.
I had my new Adjustable bed delivered today and the delivery guys were amazing. Very efficient and were extremely helpful and ensured that the bed was set up and working just fine. They removed my old mattress and box spring, dismantled my bed frame and disposed of it in my condos garbage bin for me.
I can definitely say that I would purchase from Tepperman's again. Everyone has been so nice and very helpful.
Thanks Tepperman's and, especially, Martina for the great service. We look forward to years of enjoyment with the new kitchen and living room furniture. I know we'll be back again!
Amita was so helpful! The lady at the customer service desk was hilarious and awesome! She was super friendly and cracked jokes. Overall I had nothing but the best service at Teppermans!
I will definitely recommend to everyone!
Brian and Mary Ellen Harnack