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Trade Secrets is a leading retailer of salon-quality hair, skin and body products. With over 4,500 products and a full-service salon, it’s a one-stop beauty shop! Go to full description...
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Trade Secrets | Stone Road Mall, Guelph Reviews (1)
I am a teenager. But I pay the same amount of money as anyone else to have procedures done and expect the same degree of respect and make an effort to be polite as I was raised to do. I am also a repeat customer of your establishment. However, I will no longer come into your store if that person is the only person available to serve. I hope not to have to find another establishment to do my procedures as it is a convenient location and I believe most of the staff to be considerate. But there are other businesses I will frequent if they are more likely to appreciate my business. I will happily consider a less convenient location in return for pleasant and considerate service.
The only reason that I have given the store a "2" rating is because at least she did finish the job and it was reasonably done. I thanked her but she did not return the sentiment. And my friend had to brush the loose brow hairs off my face after I left the store as she didn't bother to offer (again, as other servers have done in past visits).