
Business claimed
Last updated: Over a year ago
Listed in:
Beauty and Hair Supplies
,
Hair Salons and Stylists
About Trade Secrets | Dufferin Mall
Trade Secrets is a leading retailer of salon-quality hair, skin and body products. With over 4,500 products and a full-service salon, it’s a one-stop beauty shop! Go to full description...
Contact information
Today: 9:30am - 9:00pm
▼
Images and videos (1)
Trade Secrets | Dufferin Mall, Toronto Reviews (1)
Carmen provided a horrible phone experience today when I called. My GS Professional Curl Five curling wand isn't getting as hot anymore and I've had it for less than a year. It's not curling my hair anymore. I have a 2 year warranty and the original receipt and asked if I came into the store, what would happen (as I'm coming from out of town and wanted as much information as possible over the phone). She said a Manager couldn't come to the phone because her voice wasn't working today. So she said if I brought the product in, they could determine if it wasn't getting as hot anymore. I asked if I could exchange it for a new one and she said the product is discontinued. So I asked if I could get a similar product, as I paid $190 and wanted to make sure that this store carried something of value and similar price. She said they only had two wands and kept laughing on the phone. I asked for the product number of the two wands so I could check them out online and she kept trying to rush me and said she had a client. At the end of the conversation, she said I should call Fairview. Maybe I'll take my business elsewhere.
DB
DB
Additional locations See all
Trade Secrets | The Holt Renfrew Centre
50 Bloor St W, Toronto, M4W 3L8
(4 km away)
1 reviews
Trade Secrets | Exchange Tower
130 King Street West, Toronto, M5X1A9
(4 km away)
0 reviews
Trade Secrets | Hudson's Bay Centre
2 Bloor Street East, Toronto, M4W 1A8
(4 km away)
2 reviews
Trade Secrets | TD Bank Tower
77 King St W, Toronto, M5K 1A1
(4 km away)
1 reviews
Additional business details
Email address:
dufferin@tradesecrets.info
Trade Secrets is a leading retailer of salon-quality hair, skin and body products. With over 4,500 products and a full-service salon, it’s a one-stop beauty shop!