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Last updated: Over a year ago
About Kay Outlet
Kay Jewelers Outlet is part of the Kay Jewelers family, #1 specialty jewelry brand in the United States. We know that offering fine jewelry at a great price is only part of the story. We are fully com Go to full description...
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M-Sa 11am-7pm, Su 12pm-6pm
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Kay Outlet, North Charleston Reviews (1)
To make a very long story as short as possible, I bought my husband an Envicta watch for a wedding present on a cruise (NOT from Kays) in October 2016. One of the hands in the watch came loose a few weeks after buying it, and we didn't know what to do. Since we had been so happy with our engagement ring and wedding bands that we bought from Kay Jewelry Outlet at Tanger Mall in N. Charleston, we asked them if they could help since they sold Envicta watches. Even though not purchased from them, they said they would mail the watch to Envicta and see what the cost would be to fix it, a process they told us might take a couple months. Envicta's response was well beyond what we wanted to spend to fix it, so we asked the watch to be mailed back. After 14 months of too many telephone calls to count, and never receiving the watch (my husbands wedding gift) back from Envicta, the great people at Kay Jewelry Outlet (they know who they are, and they know who I am, as we spoke often during this time) went above and beyond providing my husband with a new watch from their store! I will only shop at Kay Jewelry Outlet for my future jewelry needs. Thank you all for your help in getting my husband his wedding present!
Sincerely,
LF
Sincerely,
LF
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Payment methods accepted:
American Express, Discover, MasterCard, Visa
Kay Jewelers Outlet is part of the Kay Jewelers family, #1 specialty jewelry brand in the United States. We know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our sales staff is empowered with the knowledge to assist each customer. Diamond engagement rings are Kay Jewelers’ specialty. The Leo Diamond, Neil Lane Bridal diamond engagement rings, and Tolkowsky diamond rings top the list as our exclusive designers and top sellers. Come visit your Kay Jewelers Outlet in North Charleston today.