Verizon

Verified by yext

If you like to pay extra for services and be taken advantage of this is the place for you. I took two phones into tcc to have them upgraded and learned a 140.00 lesson. tcc requires you to takes out insurance on the new phone and tell you that you can cancel it after 30 days to cover the phone if you return it. tcc also added two memberships to the bill without informing me or explaining each plan pp membership "which sounds appropriate" and redux membership. when I asked about the cost to upgrade they said they charge to take the phone out of the box and set it up. They refused to refund the charges because it was past 14 days when I noticed it. tcc IS NOT a Verizon corporate store they only resell the products. If I had gone to a Verizon Corporate store I would have only been charges the tax on the phone not an extra 70.00 for two useless memberships and a month of insurance. tcc is only out to load each bill up in order to make their sales quota. Be sure to go to a Corporate Verizon store for the best deal. I found many of the same complaints about the pp and redux memberships on other tcc facebook pages