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969 Upper Ottawa St, Hamilton, ON
4 reviews
Claim this business Last updated: Over a year ago
About Magiccuts

Great haircare for everyone. Go to full description...

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Magiccuts, Hamilton Reviews (4)

4 reviews
5 Star
4 Star
3 Star
2 Star
1 Star
By erusk2011 on Dec 09, 2016
Not a good place to go
I went there for years no problem until I complained about a bad hair cut. When I went back I was made to feel very uncomfortable. Needless to say i will not be going there ever again.Very unproffesional way of dealing with a complaint.
By non-member76155 on Aug 23, 2014
Beautiful Job Always
I go in there and get my hair done by Melissa I have never walked out of there unhappy Ive gone to high end salons and paid much more You really get your monies worth and more
By non-member61896 on Aug 02, 2013
Very Happy
The girls there are very professional and know what they are doing. I have been there and had various stylists work on me. There has never been a bad hair day.
By erin331 on Sep 02, 2011
Pure Destruction
I'm finding it difficult to express my anguish.

Do you remember that scene in Mean Girls, when Regina George finds out the Culteen bars she's been eating to lose weight, are actually loaded with fat? So she spits out the bar, screams for a good 30 seconds, and runs to her room to frame the person responsible in The Burn Book? That would barely do it justice.

On Friday, September 2nd, 2011, at 10:15am, I walked into Magicuts. Biggest mistake. I left more mortified and upset than I did after seeing Sex In The City 2.

It was painful, and I was insulted, (that- I can deal with), but my hair. Oh, sweet God my hair was left considerably worse than it was when I came in looking for my hair to be fixed. It is worse than it has even been. Brittle, dry, yellow, uneven and downright ugly.

You know how your hair is usually silky when you leave the salon? My hair was sticking out in all directions, stiff (without product), fried, broken and yellow. Sounds funny but if it was on your head you'd be far from giggly. So, what did this disaster cost? $110. What would I have payed to be told not to go in there? Well, more than $110, that's for sure.

Oh, but wait, you haven't lived through the experience yet. Let me take you back to before I stood up wishing I had a time machine.

Desperate to have my blonde tones fixed and hair trimmed to get rid of some split ends, I sat in the chair. This is it. I'm going to have beautiful, platinum blonde, split-end free hair for school. (Ha. Ahaha. Ha.)

The experience as a whole was extremely uncomfortable and unprofessional. My hair was tugged, pulled and the opposite of cared for. Several times my hair was literally ripped out, as the hairdresser used a hard thintooth comb in one straight pull from my roots to my tangled ends. If a horse was brushed in that manner, it would be animal abuse. It was very painful, however, I stuck it out assuming she knew exactly what she was doing.

Surprise, surprise. My hair is now full of new breakage and split ends, even up by my roots.

As she dyed my hair, she took out her phone several times to read her text messages, (apparently they were funny), and texted back. Then when her cell phone rang, she took the call. However, I wouldn't have given a [fork] about that if my hair turned out decent.

As you can probably assume, the dye job did not give results. As she took the foils out, my hair was an awful un-toned yellow. She had the nerve to tell me not to dye my own hair at home, as if that justifies her lack of dying my hair in the salon/hellhouse.

While blowdrying, several times the comb was dug into my scalp and continuosly pressed into my ear. It almost felt like she was angry. She then picked up a round barrel brush, which at this point looked like a mace. Brushing straight through my hair, breaking it into peices once again, "Ouch" didn't seem to mean anything.

The hair straightening process, was, well. Followed the downspiral. My hair was not sectioned, or anything. She clamped a few peices at the top of my head and quickly went through them. There was nobody waiting in the shop, so there was no rush. The majority of my hair was left untouched by the hair straightener, full of new breakage and damaged-looking. When I touched my hair and told her I wasn't sure why it looked thatof my way, the answer I got was, "You don't got a good haircut."

I hoped that the upcoming dry-cut would work some wonders, but all it did was make things worse. I told her to not cut off my long peices, and that is what she did. Cutting my hair many inches shorter than I wanted into thick, choppy layers, at edward-scissorhands speed, I was left speechless.

It's safe to say I was past the point of humbly saying "I like it" and leaving with a stupid quirky smile. I grasped the chunks of stiff, broken, uneven yellow hair and said, "I'm really unhappy with this."

So what does she do? Huffs and puffs and chops some more off. A minute later, a lady who hadn't heard me complaining comes by, looks at my hair concerned and says, "Aw, hon it's not that bad." I don't usually get emotional but the combination of my disappointment, waste of money, lack of confidence (at this point), and plain out being pissed was enough to form a lump in my throat.

She continued chopping short uneven chunks, the way I used to with Barbie dolls.

She then suggested I try to take back the blonde hair dye I had previously used. As if that was the reason my hair looked the way it did. "Tell them you had an allergic reaction to it, so maybe you can get your money back or something."

I was unhappy with my hair before I went to the salon. That's why I went. If my hair was a 5/10 before going in, it was a negative -10 coming out. My hair was nothing short of horrendous and destroyed, along with my self esteem.

And, as the reality remains, my new school starts in a few days, and I'll be having my hair up for the next few months.

Additional business details

At Magicuts, you can always find the hottest professional hair care products. Check out the Regis designLINE-up of shampoos, conditioners, styling and finishing products. Also available are professional hair care brands such as Joico, Biolage, Paul Mitchell, and Tigi. Magicuts has all the services you need to create and maintain your personal style. Stop in for a cut, shampoo and style. Why not try something different? A perm or texture service can give limp locks a boost. Highlight any style with a colour service from Magicuts. Whether all-over colour or foil highlights, luminous color can brighten any look. Waxing is also offered at most Magicuts salons.
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