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Epoca Hair Group

2429 Yonge St, Toronto, ON
22 reviews
Business claimed Last updated: Over a year ago

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Epoca Hair Group, Toronto Reviews (22)

3.8
22 reviews
5 Star
11
4 Star
5
3 Star
1
2 Star
0
1 Star
5
By labour07 on Oct 20, 2016
A Tribute to a great hairstylist
Hi and Good Morning to all!!. I just wanted to extend a thank you to all the staff at Epoca for all their kindness, and polite demeanor when I get a cut by the best in the business-Christina-you are a rare breed-take this as a compliment Christina-you never change-you still and will always remain a "real classy Lady with a talent for being creative with hairstyling!!.". Have a nice day, and you are now my new stylist-I am coming back for good Christina-I had so many compliments about my hair when you cut it-no surprise at all-you are in a class of your own." Cheers, J.P.
By Louise McAvoy on Feb 07, 2015
Thank You Victoria ! Great job!
I visited Epoca for the first time and Victoria did an amazing job coloring my hair. She was not only knowlegable, she was a real delight to talk with.
I will definitely be referring friends and family to Victoria and love he atmosphere in the salon. See you next month Victoria!

By non-member78994 on Nov 13, 2014
Christina
I would recommend Christina to everyone.
I get wonderful comments on my haircut and have never had a bad cut in over 10 years.
She is lovely and talented.
By non-member68201 on Jan 26, 2014
I found Rocco!!!
Rocco Pianta is now at ikon salon 2293 yonge st, I found him on google and the info is there...
By non-member63565 on Sep 26, 2013
Thank You Rocco Pianta
I went to Rocco Pianta for the first time today, he did a great job of figuring out my needs and understanding my hair's texture. I am very satisfied with the cut and will definitely see him again.
By non-member55077 on Feb 06, 2013
Thanks Rocco
I am extremely happy with my experience with Rocco. I went to get a cut and I liked it. What really impressed me was that two days after my first appointment, I noticed that my layers weren't as short as I would like - I'm not the most articulate person and I don't think I was clear as I what I wanted during my first visit. So, the next day, I called and asked if he could tweak it. Rocco was very understanding, patient and he spent considerable time tweaking my cut until it was perfect. I think Rocco's reaction really shows a lot of character and reflects epoca's customer service. The entire staff at epoca is incredibly customer-oriented - I'm glad I switched over from mazz to epoca. The prices are more reasonable and the service is far superior. My bf has been a loyal customer of Rocco`s for the past 4 years, and I can see why. I'm so glad he persuaded me to switch over.
By lauraaaa on Feb 07, 2012
Rocco at epoca group
First, the atmosphere...clean, modern, smells amazing. Aveda and bumble products are the studio line here and they have a nice selection for purchase up front. Your hair treatment starts with a brief stay on their couch at the back where you are offered coffee, tea, etc and can peruse a magazine if you wish. Then you are treated to a really nice scalp massage/relaxation by one of the assist. I love this part - . After the luxurious hair wash, off to the cut/style. I find the process quick but not rushed which is perfect as I'm usually ducking out of work to get it done.

One of the things I like about Epoca is there customer service . It's smart business of course to keep a customer but I like that they promote it. And we all know that stylists often hop shops so it's smart that they encourage you to stay should that happen to you. It did happen to me, the stylist I had been seeing left and I asked for a recommendation for someone else. They introduced me to the hair-stylist-of-my-life - Rocco

I have had the best haircuts of my life - consistently with Rocco. he has and therefore understands my fine yet curly hair and has this amazing ability to cut my hair so that just when you think it should be time for another cut it grows out so beautifully I get more compliments three months in than three days in. He`s professional and very talented.
By non-member33104 on Jul 24, 2011
Christina is the best
I have gone to Christina for a few years and I am always very happy with my cut. She takes her time and is very precise. I haven't had much luck with having my colour done there unfortunately.
By non-member24817 on Dec 20, 2010
Lost my property
This salon has the worst customer service I have ever experienced. They gave my coat to another client three weeks ago and refuse to do anything about.
By linameraw on Dec 11, 2010
ROBIN
Robin, is by far hands down the most amazing hair stylists I have ever been to. Im a bit high maintenance when it comes to having my hair blow dried just by anyone. I get my hair washed and dryed about once a month and out of the approx 6 stylists I've been I've always had to come home and fix my bangs. With Robin, I dont even have to tell her where I want my hair parted and shes on the ball! Epoca, don't lose Robon, I think I'll go nuts :)
By non-member22199 on Sep 23, 2010
cool salon
Great service and great cuts! Very talented group!
By kHayes24 on Aug 18, 2010
Angela at Epoca
I just had my hair cut by Angela at Epoca and am 100% delighted! I haven't been this happy with a cut in years! I could tell that she really thought about the best way to style my hair, to get the results I want for short and long-term. I have now found my new stylist!
By non-member20157 on Jul 12, 2010
GREAT SALON
i`ve been going to epoca for a few years and saw some different stylists and have always had great haircuts.For the past few times i`ve been seeing rocco and i`ve been loving my hair!He`s very quit and classy but very funky at the same time. im just very happy going to epoca.
By non-member18845 on May 18, 2010
Great cuts & color
I went for a number of years, until I moved, and had to find something closer.

The cuts & colour were always fantastic, and Frank & Domenic are absolutely amazing.

The atmosphere in the salon can be a bit chi-chi. I had to wait a number of times, upwards of 30 min for a haircut after having had colour done. Appointment booking/timing could be a bit better.
By non-member16561 on Feb 19, 2010
Taline is the best...
I have been having my hair coloured by Taline for about 15 years. She is not only a very experienced and talented hair colourist but probably one of the sweetest, kindest and most positive people I have ever met. She is in a word a "doll". I am sure that every now and then Taline may get a client she cannot please or have to deal with a client who's hair has been previously damaged and therefore one that she cannot 'fix but this would definitely be a rare occurrence.

Taline epitomizes the staff at Epoca - they are all dedicated, thoughful, happy, kind and professional. The truest test of a salon is how long they keep their employees - at Epoca you rarely notice any staff change over. People who work at Epoca tend to stay at Epoca.

They get 5 stars from me.
By curlylizzy on Feb 02, 2010
Miss U Guys!
I was a very satisfied client of Epoca's for several years. With kids, my once free time became very limited and I could no longer take a half a day out of my schedule for a salon appointment. For this reason only, I unfortunately had to find a salon closer to home.

I miss Domenic's great cuts and Taleen's awesome colours. This bunch of people is one of the most professional and unpretentious you will find in the salon business - rare qualities in a generally egocentric industry. I hope you guys are doing great. I will drop in to say hello when I am in the area.

P.S. I miss my bumble and bumble super rich!

Elizabeth Anobile

By non-member15962 on Jan 13, 2010
Fabulous Salon
I have never had a bad experience at this salon. Everyone is courteous and pleasant. I feel like a valued customer every time I come in and I'm always excited to go and transform my look. All the stylists know what they're doing and are highly trained. They also make a mean cappuccino.
By non-member14396 on Sep 08, 2009
Happy customer.
I have been getting my hair cut by Alanna for a number of years. She is terrific!
By mire on Aug 24, 2009
Pretentious ...only!
I went to Epoca with a very specific set of instructions and vision for the hairdresser I would be assigned to. Her name was Ashley. I told her that I wanted a simple pony tail with volume at the crown of my head. I was getting ready for my small wedding reception and I was going for something that was simple, fresh, not overdone but still looking polished. Ashley was very absent minded while I was giving her my instructions. She proceeded to do a bun. When she showed me, I told her again that I would really like a pony tail. She undid the bun and made a ponytail BUT started clipping the hair yet into another bun. When she showed me the back I told her that really I just wanted a ponytail. At which point she got annoyed. She did a ponytail that really looked like an unclipped bun. I was very sad and she really ruined half of what should be a memorable day for me. I really think her obsession with the bun was only to be able to charge me more. She did charge me a full updo fee of 84 dollars!! Outrageous for something that looked so unprofessional. I really regret paying the whole amount and not standing up for myself more. I will never go back there.
Comment by jennifer on Aug 24, 2009
i would never pay 80+ dollars for something that i did't want.. my goodness i can't believe that she wouldn't give you a swept up ponytail..you can always buy those things called "bumpit's" online and add a ponytail all on your own....
Comment by avaldstyn on Aug 25, 2009
My mom totally has those and they look amazing!! Takes her like 10 minutes to do her hair and it looks really nice! I recommend skipping the $80 ponytail jobs and doing it yourself with a $20 bumpit set...
Comment by mire on Aug 25, 2009
Thank you for all your suggestions. I will definitely skip any future 80-dollar "ponytail up-do" at Epoca and I hope other ladies will learn from my little story (...especially standing up for yourself more). It just happened to be the day of my wedding reception (a very intimate, small affair...but still) and I wanted to look stunning, hence opting for professional assistance...hmm..
By non-member9922 on Apr 07, 2009
Great colourists
I have been going to Epoca for about 1.5 years now, for highlights and haircut. I've had my highlights done by a different person almost every time, with consistent, excellent results each time. They keep track of what colour is applied so that the next time you come in, the colourist doesn't have to guess what was done last time.

I have had slightly better haircuts elsewhere in the past, but at double the price, so I am happy to stick with Epoca.
By chicklets on May 09, 2008
Colour Disaster

I too had a bad colour disaster with Taline. :( What was worse was the customer received after.


Comment by jennifer on May 09, 2008
Did they fix it or offer to re-do it.. or not make you pay?
By hello1 on Jan 26, 2008
Hair Color Nightmare
I went to have my hair highlighted at Epoca and asked for the most experienced color tech. They recommended Taleen who recommended instead of highlights an all over color. Five hours later, my hair was partially colored AND it was damaged. She looked at my hair and said it looked good however when I got home I realized that the back of my hair was partially colored and the bottom of the hair was much lighter than the top. I called the co-owner and was told to come back for a fix. So I went back to a different colorist and had my hair re-colored to fix the problem. However, the color not only became burgandy NOT what I wanted BUT by now my hair was so damaged that I had to book an appointment somewhere else to cut it all off. Girls do stay away for Epoca's 'color professionals' not only is the customer service poor (I had to blow dry my own hair because no one was available to do it) but they don't know sxxxx about color. It was supposed to be a simple process instead I had the worst hair color nightmare.
Comment by Mystique on Jan 26, 2008
How positively awful for you! My heart goes out to you becuz absolutely nobody wants to have to go thru what you just suffered thru!
Thank you for telling the rest of us about this so we don't have to go thru what u did!
Comment by silver on Jan 26, 2008
While I have not used the colour techs...I have been going to Epoca for a couple of years now. I see Cristina and have been very happy there.
Comment by autismmom on Jan 26, 2008
It is helpful to know when a disaster has happened with your hair, but before you run to someone else and have it all cut off, you sould give the company one more chance to at try ti fix it.

Have you heard of cholesterol for hair? It is commenly used by black people because their hair is so hard to moisturize. My sister got some after she killed her hair from over dieing it, and it really helped.

You should call and ask and see if they know about this or have away to help it.
Comment by hairpro on Jan 27, 2008
Wow! Sorry to hear your story, but i must say i have worked with this color tech for years and must say that she is not only one of the most fantastic colorists i have worked with but a real professional who is very careful and precise. As far as your comment "" they don't know sxxxx about color."" Taline and the entire color department has a very large and loyal clientele. This salon has been built on referrals and it's reputation is great!
Hope you find a salon you like.
Comment by hello1 on Jan 27, 2008
Thanks to everyone for your feedback. I had went back a second time to a different color tech to fix what had happened but she too seemed not sure what to do to fix the two colors in my hair, one on top and the other at the bottom. Unfortunately, she just added another color which worked a bit better but further damaged my hair. The worst part of my experience was that Taline didn't even acknowledge that there was a problem. Anyway, this was my experience. Cheers

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Email address: contact@epocagroup.com
Payment methods accepted: cash, visa, mastercard, debit card
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