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Last updated: Over a year ago
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Jewellery Shops
About Marquis Jewellers
Marquis Jewellers has been designing exquisite diamond and gold jewellery for the past 30 years. Located in the heart of Toronto in the Cumberland Terrace at Bloor and Yonge, the store is owned by mas Go to full description...
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I just went to this store and was treated like garbage. As someone training to be a therapist, all I can say is that my experience would be mentally damaging to most. I have lived down the street in yorkville for 7 years and I have noticed that this shop has had a retirement sale for the last few years so I decided that I would take a look on my way to union Station for a gift.
They sell knock-off van cleef jewelry and other standard items.
When I was about to enter the store the man (which I am assuming is the owner) said "its not happening" and that I couldn't shop there. I am assuming this is because I am a woman of color. He yelled and said that the store was closed despite a customer being in there. I am truly disgusted. I did not deserve this discriminatory treatment. It should be no surprise that they have not been able to sell anything. It should be known that they treat people of color this way.
It was degrading and embarrassing in front of other customers.
They sell knock-off van cleef jewelry and other standard items.
When I was about to enter the store the man (which I am assuming is the owner) said "its not happening" and that I couldn't shop there. I am assuming this is because I am a woman of color. He yelled and said that the store was closed despite a customer being in there. I am truly disgusted. I did not deserve this discriminatory treatment. It should be no surprise that they have not been able to sell anything. It should be known that they treat people of color this way.
It was degrading and embarrassing in front of other customers.
An item was priced at $500. I had an old ring that I brought in to trade that they valued at $60. So I gave them the ring and payed the remaining $440 on my debit card.
The person I bought it for didn't like it and so I tried to return it. They repeatedly refused to give me $500 in store credit, saying I was only entitled to $440. The owner was belligerent and insisted that I didn't 'understand' the situation.
After half an hour of arguing and drawing diagrams to explain it etc... he finally conceded and gave me a slip of paper with the $500 credit. He then decided against this and was trying to get the paper back from me, and saying he would make a note to NOT honor the slip of paper! I told him I wanted my money back, because at this point I was disgusted with the situation, and was willing to take the $440 refund and leave. He refused. I told him he was being a 'prick,' at which point he called security and had me escorted from the store (a first for me in 32 years of being alive).
The person I bought it for didn't like it and so I tried to return it. They repeatedly refused to give me $500 in store credit, saying I was only entitled to $440. The owner was belligerent and insisted that I didn't 'understand' the situation.
After half an hour of arguing and drawing diagrams to explain it etc... he finally conceded and gave me a slip of paper with the $500 credit. He then decided against this and was trying to get the paper back from me, and saying he would make a note to NOT honor the slip of paper! I told him I wanted my money back, because at this point I was disgusted with the situation, and was willing to take the $440 refund and leave. He refused. I told him he was being a 'prick,' at which point he called security and had me escorted from the store (a first for me in 32 years of being alive).
Make sure to get a quote before getting anything done here. I got a verbal quote of $15 for a watch battery and they charged me $30. There were 2 batteries in my watch, but the battery cost is only $2 each.
I complained. $30 for watch batteries is too much. Yorkville tax I guess.
I complained. $30 for watch batteries is too much. Yorkville tax I guess.
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Additional business details
Marquis Jewellers has been designing exquisite diamond and gold jewellery for the past 30 years. Located in the heart of Toronto in the Cumberland Terrace at Bloor and Yonge, the store is owned by master goldsmith and jeweller, Socrates Reppas, who named his store after his favourite diamond shape.