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Yorkdale Ford Lincoln

3130 Dufferin Street, Toronto, ON
48 reviews
Business claimed Last updated: Over a year ago
About Yorkdale Ford Lincoln

Read Yorkdale Ford Lincoln Reviews Go to full description...

3130 Dufferin Street
Toronto, ON, M6A 2S6, CA

Contact information

Phone numbers
Fax numbers
416-787-3827
Business hours
Today: 9:00am - 9:00pm
Business website

Images and videos (8)

Yorkdale Ford Lincoln, Toronto Reviews (48)

4.9
48 reviews
5 Star
47
4 Star
0
3 Star
0
2 Star
0
1 Star
1
Filter reviews by employee
employee avatar
Frank Gucciardi
Special Programs Manager
5.0/5 (11 Reviews)
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Claudio Di Pede
Lease Renewal Manager
5.0/5 (6 Reviews)
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Gary Wener
Lincoln Brand Manager
5.0/5 (5 Reviews)
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Manny Marfetan
Fleet and Commercial Manager
5.0/5 (4 Reviews)
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Tony Cuddemi
Sales Consultant
5.0/5 (2 Reviews)
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Fred Gavinchain
Sales Consultant
5.0/5 (2 Reviews)
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Jess Hoarau
Sales Consultant
1.0/5 (1 Review)
By Leonie on Mar 28, 2016
Frank Gucciardi - Sales person with a HEART!
Purchasing a car with Frank was the easiest and most stress free car-buying experience I have ever had.

From the moment I called Frank he spoke to me with understanding and patience. And when I met with him in person, he also showed he was sensitive and compassionate to me and my situation in needing to purchase a vehicle.

Frank didn't pressure me in anyway shape or form. He advised me of what my options were, answered all my many questions and addressed any/all concerns I may have had .

I test drove the vehicle I wanted, by myself I might add, with no salesman in the car to make me feel uncomfortable. And When it came time to purchase the vehicle, Frank offered me an incredible deal, better than I expected with no need to haggle....again no sales pressure!

Throughout the whole buying process Frank took the time to explain everything, and was extremely accommodating with my schedule. When I received the vehicle, Frank was thorough in explaining all the technical details, as well as showing me how to use all the options.

I was super impressed with Frank's absolute professionalism and commitment to providing exceptional customer service. When I purchase my next vehicle, it will be with no one else but Frank! Frank has the biggest heart of any car salesman I have ever dealt with.

So if you are looking to purchase a vehicle at anytime in the near future, don't hesitate to visit Yorkdale Ford, their customer service is next to none. However, make sure to ask for Frank Gucciardi, the most Caring, Compassionate and patient Salesperson you will ever want to deal with. (Frank...the Salesman with a HEART! )
employee avatar
Frank Gucciardi
Special Programs Manager
5.0/5 (11 Reviews)
By markj on Mar 15, 2016
Buying a vehicle through Frank Gucciardi
This is our third car bought through Frank Gucciardi in the past 5 years. Each buying experience was stress free and extremely satisfying. I knew we were getting the best deal possible along with the best advice. We will be back to see Frank again and again. Thanks Frank and I LOVE my orange 2016 Mustang GT.
employee avatar
Frank Gucciardi
Special Programs Manager
5.0/5 (11 Reviews)
By non-member94681 on Nov 02, 2015
Worst place to buy a car..........
Dear all, I bought 2011 ford fusion last year at this place, that is used car this place from the customer service to service centre people are very route and mean. the person who sold the car she ripe me off. she charged me 17.5% interest and the car has had problem all ready but still sold as it is. this car missing all sensor and seats are broken, i found them after they sold it to me. I know i have credit problem not in worst case and why she sold second hand car instead of sell new one?, new one always low interest but she sold it second what kind of customer care. Please if you want to buy a car DON'T CHOOSE THIS PLACE; NOW UP TO YOU. I all ready have the experienced, you still want to choose this place. I hope who ever read my message and you choose different place that is my goal. Still I can't forget this Yorkdale ford. Good luck every one. " Mary Teti" she is the best rip off speciality Finance Manager.
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Jess Hoarau
Sales Consultant
1.0/5 (1 Review)
By SuzanneDennis on Jul 28, 2015
They really do try to meet your expectations!
I just bought a Ford Escape. I am truly amazed at how hard they worked to make a deal that was acceptable to them and to me. They spent a great deal of time on every aspect and question. I was never rushed or pushed. Once the deal was made they had all the time to explain every feature! They also invited me to come back or call or email with absolutely any concern or question. Excellent service. Kind salesmanship! We dealt with Andrei Kudelich, Max and Nick.
Very happy with Yorkdale Ford!
By janm on Jul 16, 2015
Wonderful People
I just purchased a 2015 Ford Fiesta Sedan SE from Ford Yorkdale and the salesperson Lisa North was wonderful, she made me feel like I had known her for years and made the whole experience terrific. I am 65 years old and this is the first time I have purchased a vehicle so I was a little apprehensive. The young women who did all the paperwork Sandy, was also the sweetest young lady I have met in a long time. My whole overall experience was wonderful and I love my new car.

Lisa has a picture she could add to this I have already printed it and deleted it from my e-mail
By Ed Horbaczyk on Nov 12, 2013
Excellent, highly recommend Claudio Di Pede...
Excellent, highly recommend Claudio Di Pede. Extremely knowledgeable. Will definitely make sure family and friends are aware of the excellent service he provided. The experience was beyond expectations and I was impressed with the quality of the dealership. I give it top accolades.

Ed Horbaczyk
employee avatar
Claudio Di Pede
Lease Renewal Manager
5.0/5 (6 Reviews)
By R. Annabelle on Nov 12, 2013
They treated me very well...
They treated me very well, made sure me and my family were looked after. The truck was a little delayed on delivery due to month end but they paid for our lunch at Swiss Chalet and when we returned the truck was ready. Manny Marfetan spent time with me on the features and options.
Very satisfied.

Ron Annabelle
employee avatar
Manny Marfetan
Fleet and Commercial Manager
5.0/5 (4 Reviews)
By Mark Cher on Oct 29, 2013
Special thanks to Manny....
Special thanks to Manny Marfetan for all his assistance in the lease of the 2013 MKZ. Manny is very professional and knowledgeable and a credit to the Lincoln family.
employee avatar
Manny Marfetan
Fleet and Commercial Manager
5.0/5 (4 Reviews)
By Freddie Lontoc on Oct 29, 2013
The whole experience was so satisfying...
The whole experience was so satisfying. Fred Ghavencian was very patient and honest, He's very helpful.
employee avatar
Fred Gavinchain
Sales Consultant
5.0/5 (2 Reviews)
By Scott Horsburgh on Oct 29, 2013
Completely Satisfied
Completely Satisfied.
I went in with a vehicle and price in mind. The sales person (Frank Gucciardi) looked for every incentive available to get me the best possible deal possible which ended up exceeding my expectations. He also did his best to give me a fair offer on my trade in.
This is one of the best experiences I have had in a long time and ever. Keep up the good work I'll continue to make referrals to this sales person and dealership at every opportunity.
employee avatar
Frank Gucciardi
Special Programs Manager
5.0/5 (11 Reviews)
By Anna Nelson on Oct 29, 2013
Long overdue review......
Good evening!
This email is long over due. I just wanted to let you know about the wonderful and friendly service I get from Adrien. I have become a new customer in the past few months mostly due to the consistent level of service I receive from Adrien. I really have enjoyed my experience in your shop because Adrien was very helpful when I had to deal with some issues with my Ford explorer. I had originally had it serviced by a body shop up the street from your location. My car was involved in a theft AND a hit and run. After my ordeal and the poor service I had received, I wasn't sure that I had any faith in a car repair shop (let alone from a dealership). Adrien was not only courteous and helpful, but he renewed my trust with the level of service he provided. I look forward to taking my truck in for maintenance because I know that someone like Adrien is looking out for me. I have been meaning to write this rave review over a month ago....and whenever I remember, it's when I am in my truck driving to work! I'm so sorry to not have sent this sooner but I'm glad I finally got the chance to email this to you. I just want it thank Adrien and your team for the great work! Keep it up!!!

Sincerely,
Anna Nelson
By L Colman on Jun 24, 2013
My service appointment with Adrian Fragapane was perfect.
Hi Michelle
My service appointment with Adrian Fragapane was perfect. He was professional and polite. The work was done and as always I am happy with the service at Yorkdale Ford Lincoln which is why I always return even though my car is no longer under warranty.
Regards
Linda Colman
By Jo M. on Jun 24, 2013
I would definitely recommend Yorkdale Ford Lincoln and will happily return for future service.
Hi, Michelle,
I was completely satisfied with my overall service experience.
I would definitely recommend Yorkdale Ford Lincoln and will happily return for future service.

I would like to add that Anne Johnstone bent over backwards to help me and accommodate me (my foot was in a cast and she stored my bags so that I would not have to carry them). She was helpful and knowledgeable and absolutely charming: an exceptional employee.

Thanks for your outstanding service!

Jo M.
By Doris Manetta on Jun 11, 2013
High marks for service and Anne....
Hi Michelle,

High marks for service and Anne. I particularly value the information that was provided - far superior to just "The car is ready, here are your keys."

Doris
By Gustavo Lastres on May 02, 2013
Frank's knowledge, professionalism and expertise on vehicles was great.....
This is the first time I had to purchase a vehicle on behalf of a company and I have to admit that Frank's knowledge, professionalism and expertise on vehicles was great, he help me choose the right vehicle for our needs, the paperwork work was so easy and he was also able to get me a great deal. I have to say that It was a great experience.
Thank you Frank !!
employee avatar
Frank Gucciardi
Special Programs Manager
5.0/5 (11 Reviews)
By F. Fulliere on May 02, 2013
This is my 12th vehicle......special thank you to Claudio and Mary
The overall experience at Yorkdale Ford was excellent and everyone I dealt with was knowledgeable, friendly, and professional. This is my 12th Ford and nearly $300,000 dollars worth of product later I am honored to still be a happy and welcomed member of the FORD family. A special thank you to Claudio and Mary!!! Great work. God willing I will see you in a year or so to buyout our fantastic Focus SE hatch-back for my daughter, pass on the Escape to my son and get another amazing Ford vehicle perhaps a nice fully loaded black Edge or Taurus AWD for me. God Bless all the Ford family members everywhere around the world. With our continued loyalty, patronage, and commitment to each other, Ford Motor Company can continue to produce the best industry-leading, cutting edge vehicles on the planet and we can enjoy every minute driving them.

Sincerely Fabio
employee avatar
Claudio Di Pede
Lease Renewal Manager
5.0/5 (6 Reviews)
By Jason Slaughter on May 02, 2013
Purchasing a car with Frank.....
Purchasing a car with Frank was the easiest and most stress free car-buying experience I have ever had.

Frank responded to me immediately, and helped me find a bunch of dealerships to test drive the vehicle I wanted. When it came time to purchase, Frank offered me an incredible deal right off the bat, with no need to haggle or discuss price.

Throughout the whole buying process Frank took time to explain everything, and was extremely accommodating with my work schedule. When I received the vehicle, Frank was thorough in explaining all the technical details.

I was super impressed with Frank's absolute professionalism and commitment to incredible customer service. When I purchase my next vehicle, it will be with no one else but Frank!
employee avatar
Frank Gucciardi
Special Programs Manager
5.0/5 (11 Reviews)
By Dr Jacques Lee on May 02, 2013
Frank was great!
Frank is great! He us got an unbelievable price thousands lower than other Ford dealerships. We did have a small issue with the vehicle. Frank was like our personal agent, and he made sure everything was being taken care of behind the scenes. I will send all my friends who are looking for a vehicle to Frank.
employee avatar
Frank Gucciardi
Special Programs Manager
5.0/5 (11 Reviews)
By Todd Sudds 2013 Ford Edge on May 02, 2013
Frank was great in helping us buy the right vehicle
"Frank was great in helping us buy the right vehicle. He assisted us in coordinating a trade-in and produced the most competitive pricing for the new vehicle. His follow-up was above average and we would strongly recommend that anyone buying a vehicle would benefit from Frank's expertise and extra-ordinary attention."
employee avatar
Frank Gucciardi
Special Programs Manager
5.0/5 (11 Reviews)
By Ms. Scott on May 02, 2013
I contacted Frank Gucciardi about 3 weeks ago.....
I contacted Frank about 3 weeks ago on the advice of a colleague and friend. My friend told me Frank could get me a good deal on a vehicle. I emailed Frank and we did most of our communication via email which was the best method for me. Frank made suggestions to me, such as to hold off until a certain date because he thought the rates might change in my favour, and he warned me the $1000 off deal with Costco would be over by the 31st of October. When it came right down to making the deal, I felt Frank was being honest with me. He told me how they would get a pricing on my vehicle and that he was looking at a demo for me, which would further reduce my costs. I thought I should try some other dealerships in my area, preferring to shop at home. I called them and asked if they could match the price Frank had given me. One dealer thought he could but then realized he couldn’t. I phoned Frank at that point to let him know I was wishing to buy a vehicle from him. He didn’t seem surprised no one else could touch his pricing. We made arrangements for me to go up on the following Saturday to sign papers, to have my vehicle assessed, and to take the car for a test drive. He explained things very clearly to me and was very receptive to my many questions. The service at the dealership was tremendous. They were going to deliver my vehicle to me, two and a half hours away, within the week! I walked away from Yorkdale Ford Lincoln Sales Limited a happy woman. I had been looking for a used vehicle for 5 months and I left the dealership as the proud owner of a brand new Ford Explorer. Thanks to Frank Gucciardi and the team at Yorkdale.
employee avatar
Frank Gucciardi
Special Programs Manager
5.0/5 (11 Reviews)
By Heidi Wienike.....2012 F-150 on Mar 03, 2013
We LOVE our F-150

Hi Frank,

We LOVE our F-150. It runs so quietly, has lots of pep and for a basic model has lots of comfort and bells and whistles. I feel safe riding it. You were wonderful to deal with and we appreciate all your attention to detail and prompt service. We have always had European cars...you have made the switch a memorable one. Thank you for your help and guidance. It was a good thing that we listened to our friends and called you when we were in the market for a truck.
By Benita Moore on Mar 03, 2013
Benita Moore 2010 Flex
I found Frank to be very helpful was straight forward and gave me all the information. I felt I was treated honestly and fairly
employee avatar
Frank Gucciardi
Special Programs Manager
5.0/5 (11 Reviews)
By Nancy Plourde on Mar 03, 2013
My new 2012 F-150
Frank was a great help and a pleasure to have working for us. My husband purchased his truck from him and was really happy with the service he received, so when it came to purchasing mine it was simple to choose Frank again. We now have four Ford vehicle's in the driveway.
employee avatar
Frank Gucciardi
Special Programs Manager
5.0/5 (11 Reviews)
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Additional business details

Email address: info@yorkdaleford.com
We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
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