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Ital Florist

130 Westmore Drive., Units 16 and 17, Etobicoke, ON
5 reviews
Business claimed Last updated: Over a year ago
About Ital Florist

We are known for our exceptional designs and reliable service.The online floral bouquet "catalogue" by Ital Florist was created with the intention of making gift giving with flowers convenient and enj Go to full description...

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Ital Florist, Etobicoke Reviews (5)

5 reviews
5 Star
4 Star
3 Star
2 Star
1 Star
By M D on Oct 07, 2020
Ital Florist completely ruined my mother's birthday surprise. I ordered a dozen long stemmed roses 3 days before the date scheduled for delivery. On the delivery day I called 3 times asking what time the roses would be delivered and was told between 1 and 6pm. At 4:30 I called and was told my flowers were on the truck and should arrive any moment. Up until 6:15PM no flowers were delivered and I ended up buying a bouquet from Metro. When I arrived home later that night a mashed up box was at my door. The roses and box were not presentable and nowhere near worth the price paid for them. The bouquet i purchased at Metro looked way better. WILL NEVER ORDER FROM ITAL FLORIST AGAIN!!!!!
By mhasselfelt on May 05, 2016
I ordered Deepest Sympathy arrangement from Ital florist for aunt's viewing. I was very disappointed that my arrangement looked terrible. The carnations were very small not at all like picture and they tried to compensate by adding too much baby's breath. I later found Ital florist charges 40 dollars more then another florist in Richmond hill for the same arrangement. I will never use ital florist again. in photo uploaded. ital florist on right and the one on left was purchase for same price.
By rcsibilla on Oct 11, 2011
After receiving the flowers, i noticed that they were completely the wrong ones! I had ordered a fall arrangement with roses and lilies and a "better" cost. What i had received was nothing like the photograph. The lilies were all closed up and the arrangement looked terrible, with a mixture of colors that i didn't even order. (Red, White, Orange) I even ordered the "better" version of the bouquet and it was a complete waste of money. Do yourself a favor and don't even bother upgrading your bouquet. When I saw this I immediately sent them an email with a picture of my bouquet explaining how unhappy i was with the arrangement. I didn't get a email back or a phone call. So i took the liberty to phone them myself and what I heard was shocking especially because i am a customer. The lady on the phone basically told me that it wasn't her fault and that the colors i wanted had run out, so they made substitutions. Even though substitutions are understandable it clearly states on their website that the colors shown in the online catalog should be used, even if this means substituting other kinds of flowers of equal value. So basically, in plain terms she told me that their website was falsely advertising, because they had an entire section dedicated to "autumn" flowers which they did not have. They also failed to notify me that they were going to replace the colors with different ones and they couldn't even exchange the flowers because they didn't have anything available in equal value. After sending her another email with a picture of the bouquet, she called me back and said that she would exchange them with flowers that had a lesser value but the same colors. I said to forget it. Terrible service. I will never use their company again.
By Blue Wildcat on Sep 16, 2008
My boyfriend is away and used the internet to send flowers. They waited over a week to try to fill the order, then tried to do it last minute. She ruined the surprise by telling me EXACTLY what was coming. After finding a florist, who had to scrape the bottom of the barrel at the last minute, the flowers arrived a day late.

We agreed on a colour change, but she didnt listen when I stated PINK and decided to mix them. The colours look like carnival colours of awful cotton candy, poorly arranged, and you can see they are hurredly thrown together. They were even wilting before I even got them.

When we contacted them, the lady wouldnt take responsibility and provided even more poor service. The flowers are ugly, and I want my boyfriend to get the refund promised on the website if we are unsatisfied.

Don't order from ItalFlorist if you expect good service, and professional attitudes if something goes wrong. Expect to have the finger pointed in your face for blame when all you did was hand them a fortune for their "high quality" (HA!) flowers.

Happy engagement to me.
By Bobby on Jun 29, 2007
Yours truly..."Mr.Wonderful" has to give a shout out to Ital Florist. While there have been a few comments on various flower shops listed in this directory (and I believe they are all deserving of praise), this North Etobicoke florist is a shining example of how to do business in this fast - instant - I need it yesterday - world we live in.

A brief indulgence please...
There I was in a panic, looking for the perfect gift to send on behalf of a very close business associate to a third party and wouldn't you know... it was time sensitive.

So I called up Ital Florist and asked if they could design a little somethin' somethin' and have it delivered out to Oakville by this afternoon.

Well not only did they exceed my expectations by designing a custom floral arrangement, and had it delivered to the Oakville address in the allotted time frame -
(1.5 hrs. from the time order placed to delivery), and within the budget, but my associate received a phone call from the floral recipient giving thanks, complimenting on the arrangement, the type of flowers selected, the beauty, and how it brought the room to life.

"Mr. Wonderful" in turn received a call from "the associate" and "a promise" of a late nite rendezvous.
(I think I've just..."sealed the deal")lololol

I'm not saying that this stroke of luck will happen for all that uses Ital Florist but doesn't hurt to use or know a florist that is dependable, affordable, and creative. I'm certainly going to have to get them to recreate that arrangement for future emergencies.

Now if I could only get "Pamela Anderson" to order flowers through me...aaahhhhhhhh
Comment by autismmom on Jan 23, 2008
Thanks for the information. Occasionally I have to get flowers, and knowing a good spot when your not from the area is great.
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Additional business details

We are known for our exceptional designs and reliable service.The online floral bouquet "catalogue" by Ital Florist was created with the intention of making gift giving with flowers convenient and enjoyable. The wide range of flower arrangements can be delivered almost anywhere. Affiliated with FTD, Teleflora and Interflora, your floral delivery is guaranteed.
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