The Bugman Pest Control Services

Been using Kelowna bugman for 25 yrs.
But since founder Bruce left the service had been more than disappointing. This morning a tech was sent to do perimiter ant spray and evaluation of crawl space where some dropping had been seen. When i asked if he a flashlight he said his phone was pretty good but it was difficult to see well holding a phone and taking his sunglasses off and on.
When questioning his knowledge seem little or nil.The lack of proffesionalism was full display by teck and company he represents.(Bugman Kelowna)
When spraying just blasted everywhere if he did not want to make the effort to move to the side of the garage or house because of heat or some plant or sunglasses or light on his phone just lazy would blast from distance
spray wild making the job and result have ass.
When asked if the work was gauranteed
He said 1 shot deal.
$193.00 for 30 min spray.
Was unable to evaluate dropping in crawl space.
The problem with family members brotherlaw ,cousins etc is the company won't take responsibility for inferior job performed by family member.
After he left crawled into crawl space where he had been standing 2 feet from his location found dead bat with a proper flashlight and or the experience this was a easy evaluation.

The garage and basement were to be sprayed the basement was not done.
The garage every other time over the last 25 yrs they walk and spray the perimiter at the base inside and out.
Went into corner of garage after bugman Kelowna tech left there was a active ant nest with eggs completely missed.

Upon calling the bugman leaving message and posting review. No return call no follow up on the bussiness like the bugman says (Its a 1 shot deal) overpriced and my experience with this company has been verry very dissapointing.

Dissapointed in service no follow up and unable to supply experienced technicians to do the job.

After using them for 25 yrs a change of ownership and attitude has made the experience very negative, being a loyal customer for this long u would think the company would care a little more.

Look forward to start over with different company .