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Last updated: Over a year ago
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The team here, is over the top! Amazing! Paul, Peter - They really go above and beyond to fix your problems!
Thanks so much, Samantha! We really appreciate your support and are thrilled you had a great experience with Paul and Peter!
Great customer service. I went to get my bike shoes fixed which I did not even buy from their store but they fixed them by cutting the sole and putting new cleats without even charging anything. Such wonderful guys and they even guided me how to use the shoes properly. Really appreciate the knowledge and wisdom they shared. Highly recommended 👌
Thanks so much, Umaima! We’re glad we could help with your bike shoes and share our knowledge. Your support means a lot to us!
Friendly and professional service with very reasonable prices. They fixed my son's bike quickly and perfectly. So happy to finally find a great bike shop — highly recommended!
Thanks so much, Yu Liu! We're thrilled you had a great experience and appreciate your recommendation!
Amazing experience! Paul and the team were great. They are knowledgeable and happy to help.
Thanks so much, Zubin! We really appreciate your support and are glad you had a great experience with Paul and the team!
Friendly and HONEST staff. Fair pricing. I got a a basic tune-up because my mountain bike didn't shift into the top six gears, needed the rear wheel spokes to be true'd and the front brake disc wasn't being clamped evenly on both sides. I made it worse by loosening and then retorquing all of the adjustable bolts I could, then the chain started rubbing.
I was about to buy another bike until these guys aligned, tightened and lubricated everything and got my bike working like new for like $70.
It's hard to find honest people that do good work; and to actually get what you paid for. Both are true here.
I was about to buy another bike until these guys aligned, tightened and lubricated everything and got my bike working like new for like $70.
It's hard to find honest people that do good work; and to actually get what you paid for. Both are true here.
Thanks so much, Var! We appreciate your support and are thrilled to hear you’re happy with our service!
Great people, fair prices. I’ll definitely be back!!
Thanks so much, Ibrahim! We really appreciate your support and look forward to seeing you again!
Fantastic staff. Knowledgeable and helpful. Lifetime customer to this establishment. Thank you.
Thanks so much, Brandon! We really appreciate your support and look forward to serving you for many rides to come!
Amazing service. Possibly the best service I have any place I’ve been to. Not just a bike shop, but anywhere. Peter was amazing and really helpful and made it such a great experience.
Thanks so much, David! We’re thrilled you had such a great experience with Peter. Your support means a lot to us!
i have now visited the Pedalinx Bike Shop on Derry Road in Mississauga twice for service. Both times, the work that was needed was minor (not so minor to me) and each time the work was completed at no charge and always with a friendly smile and above any expectation that the work/labour involved would done at no cost to me.
These folks are wonderful. I have seen people come in and ask for their tires inflated and they never say 'no'.
In today's times when customer service just doesn't exist anymore it is truly a breath of fresh air to see that customer service does exist at Pedalinx Bike Shop in Mississauga!
George B.
These folks are wonderful. I have seen people come in and ask for their tires inflated and they never say 'no'.
In today's times when customer service just doesn't exist anymore it is truly a breath of fresh air to see that customer service does exist at Pedalinx Bike Shop in Mississauga!
George B.
Thank you, George! We’re thrilled you had a positive experience with our service. Your kind words motivate us to keep providing exceptional customer care!
Me and my son had a great experience at the store. The staff is very helpful and friendly. Thank you for your assistance and expertise.
Thanks so much, Pola! We’re thrilled you and your son had a great experience. Your support means a lot to us!
Brought my 1st bike helmet from the store. Extremely experienced staff who asked my needs and recommended few helmets for me to choose from. Measured my head size with properly placed my ponytail through the helmet, apparently my helmet size is a big difference from my hat size. Who knows right!
If you snowboard or ski, the helmet size will be the same.
Highly recommend!
If you snowboard or ski, the helmet size will be the same.
Highly recommend!
Thanks so much, K Z! We’re glad our team helped you find the perfect helmet. Your support means a lot to us!
I take my reviews seriously and have never given any place a 1 star, My experience started amazingly as I bought my first bike during covid and Peter was great advising on what was available and what best matched my needs. Unfortunately it went downhill from there. After purchase service was horrible to say the least in fact it included being yelled at by the technician once and finally Peter himself. Never have I felt as a customer so humiliated.
Dear Mauro, I sincerely apologize for the confusion at Pedalinx Bike Shop. Your feedback is very important to us, and I’d love the chance to learn more about your experience. Please feel free to call me directly at (647) 242-5479 — I want to make this right. Annissa Rodriguez
Bad experience.. I went to them to change the tubes They ruined the tires and said it was a previous problem, knowing that we checked the tires when I brought the bike and they said otherwise you go to them to fix a problem and leave them with you have many problems, a waste of time and money as well..
Dear Sohaib, I sincerely apologize for the confusion at Pedalinx Bike Shop. Your feedback is very important to us, and I’d love the chance to learn more about your experience. Please feel free to call me directly at (647) 242-5479 — I want to make this right. Annissa Rodriguez
My first time at this place, Got my kids bike fixed here today, and very good customer service and honest guys will be back.
Thanks so much, S. Singh! We appreciate your support and look forward to helping you and your kids again!
A Bike shop without a single speed chain?!
Absolutely disappointed, the solution for them was “call Gears”
Bike shops are MEANT to solve customer problems, more specifically focused on their bikes, i thought these guys were joking but yeah, i was looking at the wrong “Bike Shop”
Absolutely disappointed, the solution for them was “call Gears”
Bike shops are MEANT to solve customer problems, more specifically focused on their bikes, i thought these guys were joking but yeah, i was looking at the wrong “Bike Shop”
Dear Ramon, I sincerely apologize for the confusion at Pedalinx Bike Shop. Your feedback is very important to us, and I’d love the chance to learn more about your experience. Please feel free to call me directly at (647) 242-5479 — I want to make this right. Annissa Rodriguez
Chain of my kids’ bike was coming off again and again. He spent several hours fixing the problem from root instead of reducing chain’s length which was solution provided by other shops. Very pleasant overall experience. Highly recommended
Thanks so much, Usman! We’re thrilled to have helped with your kids' bike and appreciate your kind words!
Peter was so, extremely helpful and went above and beyond to gather everything we needed for our cycle tour.
Thanks so much, Jessica! We truly appreciate your support and are glad we could help with your cycle tour!
I asked over the phone if they were able to fix my tire on my ebike and they said yes and the same person confirmed a couple more times that it was electric and when I had went to the store and they said we dont work on e bikes
Dear Lebron,
I sincerely apologize for the confusion at Pedalinx Bike Shop. Your feedback is very important to us, and I’d love the chance to learn more about your experience. Please feel free to call me directly at (647) 242-5479 — I want to make this right.
Annissa Rodriguez
Brian assisted me with replacing one of my tubeless tires with a GP5000. His professionalism and expertise were evident throughout the process, and I would strongly recommend his services.
Thanks so much, Taofen! We appreciate your support and are glad you had a great experience with Brian.
Amazing customer service! I’d definitely recommend this store to anyone who loves bikes. Ask for Peter, he’s super kind, down-to-earth, and really knows his stuff when it comes to bikes. Wishing you and your business lots of success and growth. Good luck!
Thanks so much, Farhan! We truly appreciate your kind words and support. Wishing you many great rides ahead!
Dave and Jim were amazing. My bike has never felt so good!
Thanks so much, Amanda! We really appreciate your support and are thrilled to hear your bike feels amazing!
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