TERRIBLE!!! JUST TERRIBLE!!!!
On January 2nd I made the decision to call my bridesmaid to setup a date and time to get together to go shopping for a bridesmaid dress in Edmonton as she lives there and I live in Moose Jaw, Saskatchewan. We decided the Weekend of January 21st and 22nd was going to work for both of our schedules. So on January 6th I made a phone call to Wedding World to see if we needed an appointment to try on bridesmaid dresses and, if they carried the Alfred Angelo collection. I was assured more than once I did not need an appointment to come in and try on bridesmaid dresses and that yes they carried a wide variety of the Alfred Angelo collection in many different sizes, and colours. So I said perfect we’ll be there in two weeks see you then. The girls on the phone were fantastic, or so I thought. I drove up on January 20th in the evening. We woke up the next morning Saturday January 21st and went to the store. When we got there we dove right into searching for a dress. My mother had decided to come with me to try on Mother of the bride dresses. She grabbed one and headed for the change room to try it on. My bridesmaid and I grabbed 6 or 7 for her to try on and made our way back to the 8 OPEN CHANGE ROOMS. We were stopped and asked by a bridal consultant if we had checked in at the front desk. I said “no the sign said to only check in if you had an appointment” she replied with “ well I can take those” nudging at the dresses we had chosen. We handed them over to her and she continued, “You can’t try these on without an appointment.” I replied with “Well I phoned two weeks ago and was told we could try on bridesmaid dresses without an appointment, we drove 7 hours from Saskatchewan to come here specifically to try on dresses, is there nothing you can do for us?” she just looked at me and said “Nope, sorry you need an appointment, I’ll put these back”. I died, I went to the front desk and asked to speak to a manager. They said he was busy. We went and sat down at the front of the store to put our shoes back on. I got on my phone right away to other bridal stores. Talking as loud as I could without appearing as if I was shouting I asked the lady on the other end of the phone “Yes hi! I have driven all the way from Saskatchewan today to try on bridesmaid dresses do you need an appointment to come in and try them on… oh no you don’t? ok great, do you carry the Alfred Angelo Collection? No ok thank you”. The manager came over slowly while fixing mannequin’s and dresses on his way said “Hi ladies how’s your day going?” I said “Not very good, I called her two weeks ago asked if we needed an appointment to try on dresses they assured me I did not and now I have driven all the way from Saskatchewan to try them on and your consultants are less then excited to help me so I’m taking my business else where.” He half assed apologized, blaming his front desk staff which he should’ve trained properly and walked away. I phoned 3 bridal stores all not needing an appointment to get in but did not have Alfred Angelo in stock. I called one last one “Career Girl Bridal”. No they did not need an appointment and, “yes we have a very large selection of Alfred Angelo bridal and bridesmaid dresses, please come in anytime.” So we got in the car and left to career bridal, they were so fantastic I have since ordered my dress, and my 4 other bridesmaids dresses from there in the last two days via email. They even rushed the dresses at no extra charge. I was so impressed with their services, there is a reason they have been in business for 50 years! I hope Wedding World goes out of business which I have no doubts after reading some of the reviews already online of this location that they won’t survive. Do yourself a favour, save yourself the hassle and don’t go to wedding world!