For Companies
Sign in / Sign up
Add a businesses My Businesses My Reviews My Favourites Search Paying Only Latest activity Log out
Add a Business Sign in / Sign Up

Sposaitalia

4040 Steeles Ave., West, Suite 5, Vaughan, ON
66 reviews
Business claimed Last updated: Over a year ago
Listed in: Bridal Shops
About Sposaitalia

President, Lia D'Agostino, has trained all across the world, so you are assured of emerging from our showroom with the most gorgeous gown and matching accessories. Her life's work is bridal couture. A Go to full description...

Contact information

Phone numbers
Business website

Images and videos (27)

Powered By

Sposaitalia, Vaughan Reviews (66)

4.3
66 reviews
5 Star
54
4 Star
2
3 Star
0
2 Star
0
1 Star
10
By ltcraib on Sep 23, 2017
Was very disappointed with this store. They were nice when purchasing the dress, after that all down hill. Customer service is non-existent and some of the staff are rude. The staff seem very fake and do not care and blame all other mistakes on other staff members. They also do not explain everything in the contract and add in charges you did not know! Be very careful before you pay for anything and have all requests in writing! I wish I could go back and change which store I dealt with because it is not worth the extra stress. I would not recommend this place at all.
By Carnelian Angelfish on Aug 04, 2017
Great and memorable experience. Lia was super supportive and helpful and did not pressure me into making any decisions. She was also super warm and hospitable to my family who was supporting me in my search for the perfect dress. We were all very happy with the experience!
By Joee761998 on Oct 11, 2016
The in house designer Ruslan and owner Lia will promise you the world before you decide to make a commitment to a wedding dress. They will vow to dress you from head to toe, including creating a promo video of you in your dress to promote Ruslan's creative design. All of this is done with great smiles, champagne and big cheers along the away....only to lead to HUGE DISAPPOINTMENT and hidden EXTRA COSTS ADDED.

My WEDDING DRESS was NOT CREATED AS PROMISED. Ruslan did not produce the original dress, he added his own design which I was forced/convinced to like. Plus charged extra for his added touch which I did not ask for!!

Lia will spin u around with her circle of words, LIES and explanations regarding extra costs. EVERY FITTING... HAD some EXTRA COST....She will TAKE AVANTAGE of you, especially if you are of European decent... you won't even be asked if you have a budget.

Once u make full payment, the quality of service and promises disappear. Ruslan washes his hands of you. Onto the next bride...

No promo video in the end... which proved to me the designer must not have liked his own design. RUSLAN WILL CHANGE the STYLE of YOUR DRESS once paid in full. He will tell you, he didn't think what was discussed suited the dress upon making it. He couldn't do it for one reason or another.

I CRIED AT MY DRESS FITTING because of the disappointment I felt. After all the work is done, the last thing u want is for him to take it apart, pick out beads/diamonds and ruin the dress with only a few weeks left before your wedding. It wasn't until my last fitting that I realized that my custom designed VERY EXPENSIVE dress (Because of extra costs) DID NOT even HAVE a CUSTOM FIT IN BRA... I was told I didn't need it..

I had to keep pulling my dress up throughout the day. It did not compliment my body. I truly believed I was in good hands, boy was I wrong. I did NOT receive ONE COMPLIMENT ABOUT My DRESS on the wedding day and to this day...

I can't stand to look at a photo of myself in that dress. I had to wear a dress that I did not originally fall in love with because of all the money I had already invested. I have not ordered any wedding photos.

For all the money I spent, you would think I had a famous designer create my weddding dress. WISH I CHOSE a REAL, REPUTABLE, TRUSTWORTHY DESINGER; NOT RUSLAN.

SPOSA ITALIA RUINED MY BRIDAL EXPERIENCE. I literally became depressed. WISH I NEVER WALKED INTO THIS STORE!!!
By Cyan Bobcat on Aug 16, 2016
I have purchased my engagement dress and my sister her engagement and wedding dress from Sposaitalia and we absolutely love them. We always find the most unique yet classy dresses. It's definitely our first stop for occasional dresses.
By Purple Scorpion on May 23, 2016
An absolute nightmare! Read all of the reviews because I DON'T believe the positive ones are real customers. They are scammers and sell you the sample and string you along until the very end when it's too late to go else where and then you're stuck with a sample that doesn't fit, or isn't exactly what you've ordered! I've spoken to many others who have had similar experiences. They have caused so much distress on what should have been a joyous occasion. The entire staff is in on the scam......NEVER, EVER BUY anything here. I gave them a one star rating just to warn other unsuspecting brides.
By Neelo on Apr 06, 2016
The people in the store were amazing . They helped us with my sisters dress and they were very friendly . They also had lots of nice dresses in different variety of designs. Dress styles were up to date . The owners were great people. Definetely recommend them for all occasions.
By Orange Silkworm on Mar 24, 2016
Thank you so much to Ron and Lia for making my sisters Bridal gown shopping AMAZING! We love you guys and thank you for making her get her dream gown! We can't wait to see it when it comes in!
By Maroon Koi on Feb 29, 2016
Had a wonderful experience at Sposaitalia! My consultant Onofria, who was actual the head seamstress, as luck and fate would have it, got me to envision my dream dress! I was set on a dress that I was not totally in love with the bottom skirt. She showed me what she could do to alter the skirt and I was sold. SO excited to see the end product, I have no doubt that it will be amazing! Such an easy and enjoyable process, my mother even found her dress! It was a perfect experience.
By Sandra4 on Feb 23, 2016
I went in with low expectations but came out wishing I had gone sooner! My wedding dress search came to an end when I entered Sposaitalia! Lia was very friendly and helped my mom and I find the dream wedding gown for me.. I couldn't be happier and highly recommend this place to all brides!
By sabrina101 on Feb 23, 2016
I give this store 5 stars!!!! Was the only store that had the dress I wanted!! Very friendly and knew which dresses to show me. We were all pleased with the service!
By Qhadier333 on Feb 23, 2016
I found my dream wedding dress from Sposaitalia thanks to Lia who helped us. I couldn't be happier with the customer service. Very pleased overall!! Highly recommend.
By Crimson Moth on Feb 20, 2016
I said YES TO MY DRESS yesterday at Sposaitalia. The beautiful boutique was the first store I tried on wedding dresses and I fell in love with the third dress. Onofria was the best !! She was extremely kind and listened carefully to all my needs and ensured me everything would be exactly how I want. I felt like I knew her for over a decade, she is one of the sweetest individuals I have ever met. The customer service at Sposaitalia is excellent and the staff is very friendly and caring. The owner was also incredibly nice and understanding. I highly recommend this boutique for anyone looking for their wedding dress!
By Carnelian Saint-Bernard on Feb 02, 2016
After hesitating about going into Sposa Italia to shop for a dress for my only son's wedding on Jan 30/16, I was quite impressed on the service my daughter and I got from the moment we stepped into the shop. We were greeted very friendly and we were not pushed to buy a dress (because the salesperson had to make a sale). You should never take other opinions from reviews because you never know if they had formed their opinions based on their own personalities.
The service provided by "Daniela" the salesperson was very helpful, honest and pleasant. I know it can be very excrutiating to deal with different personalities and different purposes when you're in the customer service business but we felt very special that day.
She not only made the sale but introduced us to Ron the owner who was also very pleasant.
My motto is to judge for yourself and form your own opinion. It would be their loss if they fail as salespeople with great customer service. In today's competitive market, the only difference that makes one shope better than another is the customer service. Making people feel special and being honest will make a business very successful.
Thank you to Daniela and Ron for making my experience a positive one and I will certainly let people know to ask for Daniela when they come to visit your shop.
By nbd on Jan 30, 2016
My shopping experience a Sposaitalia……..
Prior to purchasing my wedding gown the staff were attentive and professional. After I purchased not only my wedding gown but also three bridesmaid dresses from Sposaitalia it was the worst place ever.
I had a bridesmaid drop out and requested a refund. At first I was told that there was no refunds on ordered dresses. I said “the dress wasn’t ordered because I never provided her measurements”. I was then told I could have the refund. I requested the refund each time I went in after that being told things like only the manager can do that. When the manager was there and I requested it Lia, owner of the shop, said I may want to save it in case I need something like an alteration and I agreed. I had also requested the dress be cleaned and was told it would cost an amount less than what I was owed. When I finally picked up my dress and again asked for my refund the woman there said she had spoken to Lia D’Agostino, owner of the shop, and said it went to the dress cleaning which I was not consulted about or told. I was given an estimate which was less than the refund itself. Of course this was a shock as I was quoted a lesser amount than my refund.
When I made an appointment for my fitting and called in to confirm I was told I didn’t have an appointment and had book again. I was told the bridesmaid dresses would be in around mid-December. My wedding was January 9, 2016. I had made an appointment for my bridesmaids to try on their dresses on December 19, 2015. The shop unexpectedly was closed that day and I was not notified. One of my bridesmaid travelled over 2 hours to come and try on the dress. I left a voice message and one of my bridesmaids had emailed them. I received a voice message a few days later from Vanessa apologizing and wanting to reschedule although they were closed over Christmas. After they reopened on December 29, 2015 I attended to pick up all the dresses as now with everything that had happened I just wanted to get the dresses and never have to attend or converse with that business again. My bridesmaid was not going to travel 2 hours again to try on this dress and I told the store I need the dress to ship it to her to have alterations done. To my surprise they had never even received the bridesmaid dresses and did not tell me. Very angry I took my dress and left. On December 30, 2015 I received a call from Sposaitalia telling me the dress was in and I could pick it up that day or tomorrow. I was out of town at a Christmas dinner. Later that evening I received a voice message from Sposaitalia advising that they would be closed December 30 until January 2, 2016. Keep in mind my wedding date was January 9, 2016. I picked up the dresses on January 2nd being a Saturday and had to ship it on the Monday before the wedding.
You have enough stresses planning your wedding, don’t add another one, and don’t shop at Sposaitalia.


By Yellow Ox on Dec 29, 2015
I wouldn't even give them a one star. They are liars. They don't call or email you back. They told us to come in for a fitting and not only was the dress not there on the day they told us to go but the store was closed for renovations. The wedding is in two weeks and we still don't have our dresses. They can't even tell us when the dresses will come in. The owner is now conveniently out of the country. They are completely unprofessional. I would never go back there again. They have ruined the bride's experience and now possibly even her wedding. Do not go there!
By Keangelo7 on Dec 01, 2015
My story of planning a wedding starts as a little girl playing dress up and make believe as most girls do.
I did not imagine my Mother not being there to share my joy. My mother passed away on January 20th 2014 and planning my wedding or searching for my wedding dress was no longer a priority. I tried a few times throughout the year to visit places. I would step in and got as far as 5 steps and walked back out sobbing.
Late in July 2015 after my beautiful surprise bridal shower, my girlfriend reminds me that I will be married in September which is 2 months away and I do not have a wedding dress. I didn’t care. She reminds me that typically it would take 3-4 months to order from first fitting to the final fitting. Again, I didn;t care. I told her that if the place did not have a dress for me to take that day, then the dress was not for me. I would just purchase a plain white dress I could find from any store.
A couple of weeks passed and now I know that I do have to find something. I made an appointment at Sposaitalia. Dreading this appointment, I brought my youngest daughter. I walked in and had no interest whatsoever. I introduced myself and stated I was here for my appt. A lovely lady looks in her book and confirms and tells me “Lia, will be with you shortly”...my heart skipped abeat and tears are now filling my eyes...”I’m sorry, what did you say?’...another women approaches me and says “Hi I’m Lia, I will help you”...you see...My dear Mothers name is Lea pronounced Lia. My youngest daughter says, “that’s my grandmothers name and she died last year”...we all paused and I had my hairs stand up on my arms and I felt chills down my back. Okay...if this is not Divine Intervention, then I don’t know what is. The rest of the day went as follows, found my dress that fits me very minimal alterations AND I take that same one, no need to wait 4 months!. Can I also mention my preference of my “Something Blue” was my shoes and can you believe it, one pair left and MY SIZE!!!!! I also purchased my Beautiful Mantilla and my Tiara was a bonus! One stop Shop!!!!
My mother definitely wanted me to come here! To be honest with you, it was a wonderful experience. Very clean, professional and all the staff members are very catering to my needs emotionally as well as listening to my wants. If it that wasn’t enough, SposaItalia allowed me to get ready at their Salon and they dressed me! I had such a wonderful experience and will always refer SposaItalia. Thank you Lia and your wonderful staff! Please see my photo on SposaItalia Instagram #sposaitaliawoodbridge
By Gray Silkworm on Aug 12, 2015
Lia and Ron, thank you for all your support in helping me choose the right dress. Most importantly your kindness and honesty is what counted most. I would definetely refer family and friends to your beautiful boutique. My experience was a great one !

Nina Rizzuto
By Auburn Bandicoot on Jul 21, 2015
WHAT A TERRIBLE PLACE!!!! The sales lady gave my mother a price for her dress with alterations and when it was time to pay, they tacked on another $175 for alterations. There was no other choice but to pay the alterations if she wanted the dress. They lie and let people believe they are getting something for one price and then rip them off for more. This is NOT the way to run a business and it's the last time Sposa Italia will ever see me or anyone in my family again....what a GREAT DISAPPOINTMENT!
By Cinnabar Partridge on Jun 28, 2015
I am the mother of the Bride to be. Going into this appointment I had no real expectations other than it was going to be fun, exciting and maybe a bit challenging. My daughter (Bride on the cover) is a perfect shape and all and any of the beautiful gowns were going to look stunning. However there is always going to be ONE perfect dress for just for you. After many dress shapes, styles and images there was one dress that stood out amongst all of the others…a 99% dress does not fit the bill for your special day, it has to be the 100% magical dress. Lea our bridal consultant and specialist made sure that we had the 100% 1000% dress for my daughter, its not about a picture in a wedding magazine, its about being the Bride on the Cover. The experience was overwhelming but it was a happily ever after end. Moving forward my expectation is that all the promises and commitments are upheld and honoured. The wedding is September of 2016 so we have some time now to concentrate on all the other details to complete this amazing adventure. I look forward to working collaboratively with Lea at Sposaitalia Salon. Thank you for making my baby girl's most special dress an experience of a life time….she is still mesmerized and in love. BRIDE ON THE COVER
By MarcellaP on Jun 26, 2015
First, my review is a little overdue but a long time coming. My first appointment in a bridal store was to Amanda Lina’s where I was 3 dresses in and told I was too fat to try on a princess dress, and the trumpet made me look hefty. Nice. I know I’m not a super model, but that is not the way you treat a customer especially for the kind of money spent on wedding dresses. I guess they didn’t need my business so I left. The next appointment was at Mona Ritchie’s where I waited over an hour while they were accepting walk-ins off the street! They only finally approached me when I walked out upset, my 75 year old dad was getting tired of waiting without somewhere to sit so I had had enough. My mother looked to her left on the walk out and said “why don’t we try Sposaitalia?” I wasn’t up for it after the last 2 experiences but said it was worth a try. Thank goodness I did! I was greeted right away by Nicolina and was taken upstairs to try on dresses. My parents were offered a seat and an espresso while they waited. The little things really do mean a lot. Nicolina listened to what I was looking for and made suggestions and I found my dress after only 5 dresses, waterworks and all! Words cannot express how breathtaking my dress is. Gorgeous details, beautiful lace, soft shimmer. But I wanted something to cover up my arms for the ceremony. Domenica the seamstress worked her magic and made me a custom ¾ length fitted bolero with the same lace that my dress was made out of. It took a few fittings but so worth it. Amazing! The attention to detail left me speechless. I loved it so much I didn’t take it off! My long church veil with crystals on the edges was the finishing touch. Everyone was so nice to me. Even the change rooms felt like you were special. It is truly a classy and professional environment. As we were leaving to put down the deposit, we found my mother’s dress for the wedding reception, the suit for the wedding ceremony as well as a dress for the bridal shower. Things have a way of working themselves out. Lia treated us like family. Thank you to all the staff at Sposaitalia for making my experience a truly memorable one. I highly recommend Sposaitalia!
By unsatisfiedbride on Jun 21, 2015
DO NOT GO HERE. I had a very terrible experience at this store. Until they take your money they are sweet as sugar and once you're hooked on a contract you're meaningless to them. I purchased my dress along with Sposaitalia cash back but this is a total scam to take your money! I went in to try on my dress and initially the dress fit, however I was told that I need alterations and that I gained weight (not kidding, they actually said this to me). Once I got home I took my measurements and I was the exact same as I had been when I initially placed the order. Within literally 30 mins I had called the store back and told them not to alter the dress however I was totally surprised when I went back and the dress had been altered... the staff just kept blaming one another and did not want to take any responsibility for it. They sold me a tiara that they claimed had Swarovski crystals and when I asked for authentication they claimed that they do not come with them. They sold this to me for 500 however the tag read 200 and had a made in China label. When they were questioned about this they were speechless and had offered me another item in the store to cover up. None of the jewellery pieces have price tags they just pull numbers out of their ass.Save yourself the stress and do not go!


By EG7 on Jun 19, 2015
Thank you to Sposaitalia staff for making my dress so beautiful! From the moment I walked into your store I felt important and I thank you so much for that!! I was served by Silvana and I must say, she made me feel amazing! I chose a beautiful gown and the alterations were done by one of their professional seamstress Onofria! I had a great experience here at Sposaitalia and I would highly recommend their shop to all FUTURE BRIDES! When I chose my dress , Silvana popped open a bottle of Champagne to celebrate, WOW , I felt like I was on top of the world!! I can't thank you all enough for the this special moment. This for me was an experience of a life time, a special chapter in my life that will be cherished forever! Thank you all again!!

EG7
By taniac on May 31, 2015
I don't usually write reviews, but I strongly recommend that you NOT get your wedding dress from Sposa Italia for the following reasons:
1. My wedding dress arrived late. I ordered my dress in April 2014 for my wedding on May 2, 2015. I was told that my dress would definitely arrive in early February, but the owner wrote February/March 2015 on the receipt and my wedding dress did not arrive until April 2nd.
2. When I inquired about when my dress would arrive, I received several contradicting responses from the owner.
3. The alterations on the wedding dress were very poorly done. Even the owner and head seamstress acknowledged that the workmanship was not at the expected level of professionalism. For example, there were multiple holes where the fabric was cut during alteration; the lace hem and several seams that were altered (e.g. shoulders, under arms) were not completely re-sewn; there were even more pulls in the lace after alterations than when it arrived; and multiple beads in the bodice were missing and were not replaced, as had been promised. Despite the store’s offer to fix the dress, we did not trust them to repair the damage and it took over 36 hours of work by another seamstress to make the dress ready to wear.
4. The wedding dress had multiple yellowish stains on the fabric when we picked it up. We think these stains were from the salt water used for steaming the dress. The dress had to be cleaned before I could wear it.
5. The owner promised us a refund for the alterations since these were so poorly done. Despite a reminder email, this promised refund has still not be processed.
6. My wedding dress did not have an Allure Bridals label like the dress I tried on, ordered and paid for, but instead had a “Sposaitalia Couturier” label. When we asked about this, the owners stated that they had no idea why the dress did not have an Allure label and blamed this on the person who did the alterations.
By Maroon Blue-Jay on Mar 24, 2015
I just bought my dress on Sunday March 22 2015. I had the best experience ever. Lea was amazing. She helped me find the perfect dress. All the employees there was so welcoming to me and my family. Thank you so much for everything.
By patriciakasij on Dec 10, 2014
Thank you to Lia and her staff, especially Domenica for making my wedding dress a "stunner!" The attention to detail and personal touches made to my dress gave it an amazing "wow" result.
Domenica was so kind and patient and I truly felt like I was in the most capable hands with all of the special beading done to the dress. I received so many compliments from many wedding guests. The biggest one came from my new husband who was truly amazed by me in this beautiful dress. It was so right. Thank you Sposaitalia and my wonderful bridesmaids for your most valuable contributions to helping me choose the perfect dress for our very happy wedding day on November 29, 2014.
Mrs.Patsy
Load More
Powered By

Additional business details

Email address: sales@sposaitalia.com
Payment methods accepted: cash, visa, mastercard
President, Lia D'Agostino, has trained all across the world, so you are assured of emerging from our showroom with the most gorgeous gown and matching accessories. Her life's work is bridal couture. Along with her professional staff, Lia promises that the look you've always dreamed of will indeed become a beautiful reality.

At Sposa Italia, we know that your wedding day is one of the most important days of your life. As a result our staff strives to perfect your vision for that day by making it a reality. Our calm, tranquil, and elegant atmosphere is designed to inspire virtually any woman who thirsts for a new, fresh and chic couture look to her dress.

Our staff at Sposa Italia congratulates you on your engagement! We look forward to helping you make beautiful memories on your wedding day. Our showroom is centrally located in Woodbridge at 4040 Steeles Ave W. between Weston Road and Pine Valley Drive. Visit us today as we celebrate 25 years of bridal couture excellence!

write a review
contact business
905-856-5556
Business website
Related businesses
Address and directions
Contact information
Photos and videos
Customer reviews
Additional information