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Bella-Moda Hair Studio & Day Spa

62-1644 Hillside Ave, Victoria, BC
1 reviews
Business claimed Last updated: 9 months ago
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About Bella-Moda Hair Studio & Day Spa

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M-Tu 9:30am-5:30pm, W-F 9:30am-9pm, Sa 9am-5:30pm, Su 11am-5:30pm
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Bella-Moda Hair Studio & Day Spa, Victoria Reviews (1)

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By 2Unhappy on Mar 12, 2015
A bad hair TRIM provided by "A Senior Hairstylist" the owner had ZERO customer service. He was arrogant. And stood behind his beaded curtain to deal with our situation.
I was upset that we paid a LARGE AMOUNT OF MONEY for a hair trim I could have done myself. For this trim 2-3" was taken from my nieces hair. He offered to "Look at" after he was done with the customer he had in his chair. Did not as a manager have the decency to walk away from the client he was serving. Speaking to me through his beaded curtain. I can't imagine how he made his client in the chair feel. He said his business was not set up to do refunds. I DO NOT BELIEVE THIS

He would not at all refund for the crappy hair cut. I had children with me and no time to stay, he then offered me to come back the next day which was not going to work either, because My neice is from up island.

I would never recommend this Salon to anyone. I did t even want to give him 1 star.

I then spoke to the assistant manager. She was seeing what needed to be fixed. She offered to fix the hair, but we had no time... And stated she would have to take another inch off. Initially it was to be a trim, and it would have been mean and wrong to take 3-4 inches from someone who wanted just a trim. She tried to chat with the owner but he still refused. In the end he allowed his assistant manager to give a gift receipt.
DO NOT GO THERE! YOU'VE BEEN WARNED
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Payment methods accepted: Cash, MasterCard, Visa
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250-595-0633
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