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LensCrafters
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700 El Camino Real, Ste 160,

Menlo Park, CA, 94025-4847

1 reviews
Business claimed Last updated: 2 months ago
About LensCrafters

LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit Go to full description...

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6503291069
Business hours
M-F 9am-6pm, Sa 9am-5pm, Su 10am-4pm
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5
1 review
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By Pink Hyena on Dec 20, 2016
Guest Review
This store has the most vile service I have ever experienced. Unprofessional and insulting level of laziness from the employees.

My first experience: I initially called to have my prescription faxed to me to buy lenses elsewhere.

After wasting 45 minutes back and forth on the phone with them, and faxing a release form, they ultimately refused to send me the prescription because apparently a simple contact lens renewal requires two separate visits. One to get the prescription and the other to coerce you into buying the lenses with them rather than elsewhere. This policy was never disclosed when I got my eye exam.

The second experience: I went in for a simple eye glass repair and was referred to a third party service in a bad part of town with a cash only policy.

Overall a disaster - go elsewhere at all costs.
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Payment methods accepted: American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Visa
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Services: AccuFit, myLook
Specialties: Prescription Eyewear, Digital Retina Photo - varies by location
Year Established: 1983
Brands: Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Prada, Ralph, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, Versace, Vogue
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6503298181
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