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Midtown Honda

3400 Dufferin Street, Toronto, ON
198 reviews
Business claimed Last updated: 5 months ago
About Midtown Honda

Midtown Honda is located on Dufferin Street at Highway 401 directly across from the Yorkdale Shopping Centre!! Go to full description...

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Today: 9:00am - 6:00pm
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Midtown Honda, Toronto Reviews (198)

198 reviews
5 Star
4 Star
3 Star
2 Star
1 Star
By non-member69117 on Mar 03, 2014
Fast & Friendly Service
I was told my car would be ready at 5:15. George called me at 4:45 and said it was ready to go. Fast, friendly service. Perfect.
By non-member68836 on Feb 21, 2014
Fantastic job
The assistant Service Manager always go beyond what is expected in a service environment. Thanks to Chris White Fantastic Job!
By non-member68776 on Feb 19, 2014
Good Work Midtown
I am never disappointed with the service from the staff and technicians, friendly, courteous and knowledgeable. The staff always makes the service experience pleasant. Keep up the good work!
By non-member68471 on Feb 12, 2014
Great place
Superior service and great atmosphere.
By non-member68292 on Feb 05, 2014
Every Detail Covered
Every detail of my visit went well. Vehicle was taken in upon arrival - no wait time. Details of work to be performed were thoroughly explained. Vehicle was ready at the time originally specified. Vehicle was washed down and cleaned. I had a great experience and the staff were friendly.
By non-member68289 on Feb 05, 2014
George & Liz were awesome
George was able to give me an appointment right away. Liz was able to get my vehicle done as soon as possible which alivated me waiting for a long period of time.
By non-member68066 on Feb 01, 2014
Very Good Service
Earl, my service advisor, was very knowledgeable and courteous. I really appreciated his call to tell me that my car was serviced and ready for pick-up. Thank you, Earl.
By non-member67969 on Jan 28, 2014
Great Staff
Overall friendliness and accommodation with a drive in matter. The staff at Midtown Honda are great!
By non-member67930 on Jan 27, 2014
Three Honda's from Midtown
The sales and service staff at Midtown Honda is amazing. We have bought 3 cars at the dealership over a period of 7 years. Keep up the great service!
By non-member67620 on Jan 21, 2014
Impresed *****
The guy serving was professional and courteous. He not only accommodated me for oil & filter change without an appointment but also took care of battery recall issue at the same time. Very impressed with Midtown Honda's service.
By non-member67623 on Jan 21, 2014
Excellent Service
When I booked this appointment over the phone I was advised that my warranty was expired and would probably have to pay for the parts. George advised me that my warranty in fact was not expired and was able to complete the service. I forgot the part at home and had to go back and get it. George was able to still fit me in to service my Civic.
By non-member67399 on Jan 10, 2014
Fast Tire Repair
I received prompt and sooner than promised service for a tire repair from Midtown Honda. This performance was consistent with what I have come to expect from this dealer. I am a repeat customer.
By Bass15 on Jan 05, 2014
Purchase of New Civic
we were there to pickup the new car today, the appointment was booked at 2:15 and we were delayed to 3:00pm. Then we further delayed to 4:00pm. when we met with the financial consultant, there were some issues which is interest rate was quoted as 4.99% but we signed the initial documents with 0.99%. Then the lady said Honda change the offer time to time so she can not do much so we argued and she helped to close the deal and they forced to buy accident and health insurance and disability insurance, we argued to cancel those insurance which close to $3500, but they refused to cancel.

The sales consultant was arrogant and using people who does not know the language to cheat and not providing the full disclosure about the sales procedure at all. He was telling something on the phone and the documents says something else.

when we finish everything and get out of the dealership to check the car, the sales consultant came out with the key, we asked them how to use the remote started which is installed for $550. He does not know how to use it but he was telling us he is selling lot of s**t like this everyday and he will figure it out. Then we asked the remote marked as Number 1, so do we have the second one, he said we have lot, i can bring you f-ing idiot. we never expect that kind a word from the sales consultant. He was yelling in dirty language and very mad and angry.

Not friendly and Bad mouth sales guy. I wish Honda take the disciplinary action against those people who fight with customers for their own issues.
By domingos on Dec 23, 2013
Top Notch Service
I went to Midtown Honda with a flat tire. Nathalie Vega took care of my issue with no headaches. She kept me updated with the progress on the tire even though was a Saturday and they were under staff. They couldn't find any issues with the tire, so it had to be the valve. They dismounted the tire, clean inside the rim, and installed a new valve. Nathalie's demonstrated an high level of customer service, and human skills.
By non-member66590 on Dec 23, 2013
10 Year Customer
Prompt, polite, cost-effective service. It is what we have to come to expect from Midtown Honda over the past 10 or so years.
By non-member66228 on Dec 13, 2013
Got my car wash
My last service before this one, I had requested a car wash. Although it was written on the invoice my car was not washed. It rained that day so I can understand why is was not washed but I don't think it should have appeared on the Inovice as a free service that I received. This time I did not ask for the car wash and received one. It was a pleansant surprise.
By non-member66085 on Dec 10, 2013
My Dealership for more than 10 years
At this time, I was surprised that they washed and waxed my car.You are the best. Thanks everybody.
By non-member65938 on Dec 06, 2013
Car ready early
George Wong provided excellent services. Car was ready sooner then I expected.
By non-member65854 on Dec 04, 2013
Wash & Wax
People were very courteous and the car was washed and waxed!
By non-member65675 on Nov 28, 2013
It's all good!
The dealership and service advisor made me feel that he would do [and did do] everything to make certain I was happy and satisfied. Appt took less time than expected and waiting area was very conducive to doing work so I was totally productive during a business day. All good.
By non-member65594 on Nov 26, 2013
Got it done
Emergency repair situation was handled with outmost cooperation and understanding by by "juggling" the daily repair schedule to accomodate my situation. Thank You.
By non-member65588 on Nov 26, 2013
Done Quickly!
The service was quicker than I thought and I was pleasantly surprised that they washed and waxed my car. Thank you.
By non-member65591 on Nov 26, 2013
Great Visit
Personal touch, perfect communication, kind & attentive to client's concerns, detailed explanation of what needed to be done & how the problem has been corrected, comfortable accomodation.... Thank you!
By non-member65094 on Nov 12, 2013
The Best!
Best service ever best dealership in Canada!!!!!
By non-member64736 on Nov 04, 2013
Midtown Cares
My service advisor went above and beyond in helping me out with the service. I was changing winter tires, and he patiently talked to me about my choice of tires, in simple to understand language and avoiding technical jargon. He also patiently explained my bill and never rushed me or made me feel like just one of millions customers when he is too busy and does not have time for each of us. Very professional knowledgable and just a great guy. He made me feel like he truly cares!
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Midtown Honda, your 1st Choice for a Honda in Toronto, welcomes you to our dealership! At Midtown Honda, we're Customer Driven. Since 1972, we've been in your neighbourhood building a long-time customer base that is loyal and thoroughly satisfied. Whether you are new to Midtown Honda or already part of the "family", we are committed to making your experience the best you've ever had! Is your Honda dealer 5-Star Rated like we are? For one of largest selections of New Honda vehicles and a huge selection of meticulously reconditioned Japanese, Domestic and Luxury Vehicles see us at Midtown Honda across from exclusive Yorkdale Mall on Dufferin at 401.
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