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Midtown Honda

3400 Dufferin Street, Toronto, ON
198 reviews
Business claimed Last updated: 5 months ago
About Midtown Honda

Midtown Honda is located on Dufferin Street at Highway 401 directly across from the Yorkdale Shopping Centre!! Go to full description...

Contact information

Phone numbers
Fax numbers
416-789-3427
Business hours
Today: 9:00am - 9:00pm
Business website

Images and videos (12)

Midtown Honda, Toronto Reviews (198)

4.7
198 reviews
5 Star
173
4 Star
12
3 Star
3
2 Star
1
1 Star
9
By non-member60905 on Jul 16, 2013
Prompt Staff
Extremely knowledgeable and prompt staff.
By Andrew on Jul 11, 2013
Best Service
Best service from a Honda dealer in the 24 years I've been driving them. Called to confirm appointment, invoice total was as explained before service and worked hard in getting some service done under warranty. Good location.
By non-member60279 on Jul 04, 2013
Midtown Honda
very fast
By Shawn on Jul 03, 2013
Out in under 60 minutes
I told them ahead of time I have exactly 60 mnutes to spare. Thus, as a result, I was in and out in under 60 minutes. With previous manufacturer's I never had that luxury.
By non-member60108 on Jul 02, 2013
Chris goes out of his way!
Chris has been the service manager overseeing the work of our Honda since purchase. He is not only very pleasant and fun to deal with, he always has our best interest at heart to ensure that the work is done properly. He has gone the extra mile to save us money when there were alternatives to repairs and found unused warranties. Chris is like having a good doctor--he knows me and has long-time knowledge of our van. He goes out of his way to ensure great service & takes care of our needs!
By non-member59966 on Jun 26, 2013
Super-helpfull!!
I was taken care of promptly and even though I didn't have an appointment, just drove in, my issue was dealt with right away and my car was ready to go within an hour. George was super-helpful!!
By Caroline P on Jun 25, 2013
Consistant Service
My expectations are pretty high so meeting my expectations is sufficient. I've returned to Midtown Honda because the service consistantly meets my expectations the whole process of getting my car serviced is smooth and reliable. We have only the one car and having a ride back to my house or subway is always helpful. In the past when service has taken longer than initially expected I've always received a rental and that really helps me out since I have car pool that I cannot easily re-arrange.
By non-member59662 on Jun 18, 2013
Genuine Niceness
Great people skills and genuine niceness from the staff. I was very happy with my overall service over the last couple of years, that I bought a new car from this dealership!
By non-member59621 on Jun 14, 2013
EXCELLENT VALUE
Liz was great! She got me in right away!
The drive to the subway was very very much appreciated.
Loved having my car washed and waxed!!!!!
The work done on my car was exactly what I asked and the value for my money was great!!!
By non-member59218 on Jun 05, 2013
Thanks a Million!
That they always do their best to fix and repair what needs to be done on the car is really amazing and admirable considering the age of the car, great mechanics you have there. Thanks a million!!!
By non-member59215 on Jun 04, 2013
Honda Service - Recall Notice on 2011 Pilot
Great service and communication during the service.
By non-member59006 on May 31, 2013
Quick Service
Just had brakes replaced. Fast, friendly and strive for honest service. Only one complaint. Was told that car had been washed and waxed as a courtesy, but was not. Same old dust and stains remain.
By non-member58931 on May 29, 2013
b maintainance minder
fantastic service
By Dmitri T on May 28, 2013
Courtesy, professionalism, and customer service
I was helped by a gentleman named Chris White, and I wanted to commend him on the level of courtesy, professionalism, and customer service that he displayed. Yesterday when I came in to the dealership there seemed to be a mix-up regarding my service appointment. This resulted in a long anticipated wait time, so I opted to come back on a different day. While the situation was less than ideal, I felt like Mr. White truly valued my time and tried his best to accommodate me in the best way that was possible at the time. When I came back today the service was exceedingly quick. All in all, I left a happy customer.
By non-member58776 on May 25, 2013
Service
I have been taking my 2004 Honda Civic to Midtown Honda and Dalt's Hoda for the last nine years and have had very good service and a very courtious and helpfull staff.

Jagtar Nagra
By non-member58747 on May 24, 2013
Honda Fit - first service appointment
I was very happy with every person that I dealt with at Midtown Honda. It was a pleasure.
By non-member58605 on May 17, 2013
Great Team to work with!
Liz was my adviser for this most recent visit and she was great. I'm not a 'car person' and she makes things really easy to understand. The Midtown team is really great to work with!
By non-member58498 on May 13, 2013
Very Busy Place!
Although they were very busy, the service provider made sure that my car was ready for me at the time I needed it because I was on a tight schedule.
By non-member58503 on May 13, 2013
I liked the folow up!
I liked the fact that This dealership actually followed up with the service and the calls I received remind me of any service needed ... This is indicative of a well managed Customer Service - keep up the great work !
By non-member58441 on May 10, 2013
Another great visit
Who takes the time to write a great review of a dealer service centre? Midtown Honda clients. Come in and find out why. Honest advice from real people who care.
By berkim on May 09, 2013
Not trying to keep my business
I have had two cars serviced at this dealership many times in the past. The level of service has been great but I see some areas for improvement. I suspect business has grown. I asked to have some damage on my rear bumper examined since the car was being serviced for maintenance minder care. No one bothered to follow up and ask me about it. Not interested in my business would be my reaction. When calling in and being patched to the service department to explain that I was waiting for a pick up ride back to the dealership having received a call indicating that a driver was on his way, I was put on hold and left for more than 10 minutes. I take this also as a sign of poor customer care. No one came back on line. I hung up. They will have to do a great deal better if keeping me as a repeat customer is their objective.
By non-member58422 on May 09, 2013
A+ for George!
George is great!! He kept me in the loop at every stage with updates. Very attentive. I felt that me and my car were well taken care of! A+ for George!
By non-member58178 on May 06, 2013
Thanks Midtown!
In addition to fixing my car within the time promised, i requested and received a Shuttle ride to and from the subway, making my experience of dropping the car there very simple. Also, the service bays were very clean and I was treated very respectfully by everyone there.
By non-member57919 on Apr 27, 2013
Professional
Everything about the service experience is professional. They routinely send a reminder call in advance of the appointment and provide shuttle service to the subway. All the staff are friendly and courteous. It was a nice surprise to find all the winter grime washed off my car after my last appointment!
By non-member57797 on Apr 23, 2013
No Appoinment - No Problwm
I didnt have appointment and call Shafin (Service Advisor), he promptly asked to bring the car. My car fixed in 1 hr and absolute incredible speedy service. Thank you Midtown Honda. You guys put passion in the work.
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Additional business details

Email address: info@midtownhonda.com
Payment methods accepted: cash, visa, mastercard, american express, debit card, personal cheques
Midtown Honda, your 1st Choice for a Honda in Toronto, welcomes you to our dealership! At Midtown Honda, we're Customer Driven. Since 1972, we've been in your neighbourhood building a long-time customer base that is loyal and thoroughly satisfied. Whether you are new to Midtown Honda or already part of the "family", we are committed to making your experience the best you've ever had! Is your Honda dealer 5-Star Rated like we are? For one of largest selections of New Honda vehicles and a huge selection of meticulously reconditioned Japanese, Domestic and Luxury Vehicles see us at Midtown Honda across from exclusive Yorkdale Mall on Dufferin at 401.
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416-789-4101
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