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Midtown Honda

3400 Dufferin Street, Toronto, ON
198 reviews
Business claimed Last updated: 5 months ago
About Midtown Honda

Midtown Honda is located on Dufferin Street at Highway 401 directly across from the Yorkdale Shopping Centre!! Go to full description...

Contact information

Phone numbers
Fax numbers
416-789-3427
Business hours
Today: 9:00am - 9:00pm
Business website

Images and videos (12)

Midtown Honda, Toronto Reviews (198)

4.7
198 reviews
5 Star
173
4 Star
12
3 Star
3
2 Star
1
1 Star
9
By non-member64698 on Nov 01, 2013
Prompt Service
Prompt, courteous service from knowledgeable staff. Thank you very much, Ben
By non-member64689 on Oct 31, 2013
WOW...Stellar Service!
Midtown Honda was wonderful!
Travelling thru Toronto had a service issue.
Needed to get service done RIGHT AWAY!
The front line people in the service bay, were friendly attentive and VERY professional.
I was extremely impressed both with the general apperance of staff, and cleanliness of dealership.
WOW!
Makes me want to buy another Honda...and to drive all teh way to Midtown Honda in Toronto to do it!
By non-member64413 on Oct 28, 2013
Now that is Service!
I love the service I receive from the people to a coffee and my car is washed when I pick it up....now that is service!
By non-member64376 on Oct 25, 2013
Amazing Honda Dealership
Great location. Professional and courteous staff. Very clean and excellent waiting area for customers. WiFi, plugs, TV with the status of your car.

Over all great experience.
By non-member64180 on Oct 18, 2013
Nice Details
I called in the morning for an appointment and they were able to accommodate my requested time. When I drove in George greeted me by name which was really nice. I also got a complimentary car wash which was great, really nice detail.
By jlipton on Oct 11, 2013
generating business?
About a month ago I brought in my car for "routine servicing". I was called to say that there was a problem that would cost almost $2000 to fix. When I asked how urgent, I was told not very. The car may not pass an emission test, but no urgency. Given that the car is 11 years old, I decided not to proceed as I was going to look for a new one. There was a lot of pressure to go ahead with the repair, but I did not. Two days afteward, there was a funny noise coming from the car on acceleration. I brought the car back with just over 200km additional miles from the original work. I was told that the initial "minor" non-ugent problem now needed to be fixed. Funny timing don't you think? Service is usually good, but this smells.
By non-member63911 on Oct 11, 2013
Pleassant Surprise
George Wong was wonderful to deal with and the most pleasant surprise. My tires were not rotated because it showed equal wear on all tires. It's things like that which make me return to Honda again and again.
By non-member63694 on Oct 08, 2013
All is good
I would like to believe that the standard of service I received was there all the time. The job was done in a timely manner. The car was washed. All is good
By non-member63541 on Oct 07, 2013
Very friendly Service
Service Manager, Chris very friendly, explained fully what would be undertaken. Phoned promptly once car was ready for pick up. Was given explanation re costing on acct, when I picked up car. Car clean for pick up. Prompt attention - detail orientated.
By non-member63538 on Oct 06, 2013
Great Service
Ever since the first day i went to Midtown Honda for service, i have never gone to any other place. Their employees there are very friendly and their workmanship is very professional.
By non-member63116 on Sep 25, 2013
Amazing service
Took the car in for service and some minor repairs and was so impressed by the professional team, clean and comfortable waiting area and amazing service. Five stars in all areas. Will definitely stick with this great dealership.
By non-member63009 on Sep 20, 2013
A Pleasure to deal with
My customer service rep was great at explaining everything to me. He was friendly, prompt at calling me when my vehicle was ready and a pleasure to deal with.
By non-member63004 on Sep 20, 2013
I got that welcome feeling!
Great Service department and advisors They always make me feel welcome!
By non-member62660 on Sep 10, 2013
Shafin's a Pro!
Service Advisor Shaffin was very professional upon vehicle drop-off and contacting me to advise of work complete. Every staff member I passed on the way to the waiting area acknowledged me with a smile.
By non-member62436 on Aug 28, 2013
Midtown Honda Deserves a Best-Dealer Award (if it doesn't have one already)
The great thing about owning a Honda and living in Toronto is that you can rely on MIDTOWN HONDA for service. If it doesn't have one already, Midtown Honda should receive a best-dealer award. I consistently receive extremely professional, fast, and effective service. I know people who have been dissatisfied with their dealers/service providers, but as a Midtown Honda customer, my experience has always been nothing but fantastic. The staff is very enthusiastic about service, showing genuine care for customer satisfaction. And Chris White deserves a special compliment on excellence. Overall, Midtown Honda is really "customer driven"; they know what it takes to maintain a long-term relationship. Thank you Midtown Honda.
By non-member62102 on Aug 26, 2013
Phenomenal Service
Please keep doing what you're doing. Chris White was phenomenal to deal with, as always. Clear explanation of service required, Chris took into account our intentions with the vehicle when planning the servicing, and was very cognizant of our time and needs. Thanks as always.
By non-member61805 on Aug 15, 2013
Thanks to George
Special Thanks to Service Consultant - George Wong for an admirable service, accurate evaluation of the situation and the promp decision to proceed with the car's repair service.
By non-member61718 on Aug 12, 2013
CAR MAINTENANCE
VERY GOOD
By non-member61722 on Aug 12, 2013
New Standard in Service
This was my first experience with the Midtown Honda service team. I was very impressed! Here is what I liked the most:

- The professional (even though relentless) reminder calls . For busy people like me, getting those reminder calls is critical!

- The drive in service. I have never been to a dealer where you drive right up to the service counter: Fabulous!

- The great waiting room: comfy, well-appointed and quiet enough to get work done.

- Excellent follow up: I love the screen in the waiting room so that you can see where your car is in line.

- Exit: fast, professional and excellent all around.

I am more than satisfied. You guys have set a new standard for service.

Thanks
Sue
By non-member61606 on Aug 01, 2013
amazing everytime .
Both Liz and the service manager Wayne Deen went way beyond their job to help me, I will definitely return. Thank you Midtown.
By non-member61369 on Jul 31, 2013
Record Time
I stopped at the dealership without an appointment, not at all certain that my car could be serviced that day. To my great surprise and pleasure my vehicle was taken in almost immediately, and I was on my way home in record time.
By non-member61351 on Jul 30, 2013
Satisfied
I was satisfied with the service rendered for the last two visit we had. I would like to just recommend a couple of computers to have for customers while waiting for the car from servicing. Thank u very much for letting us share our thoughts that will make u as a whole package of excellent service.
By non-member61354 on Jul 30, 2013
Beyond Expectations
Cleaned interior, exterior and coated the tires - all beyond expectations
By non-member61309 on Jul 26, 2013
Midtown Honda Toronto
Wow. Great people, great service, loved the Midtown Honda experience.
By non-member60999 on Jul 19, 2013
Very Honest
Staff was very honest and went above and beyond with checking oil consumption level with Honda Canada. Other Honda dealers stated problem with oil burning which was not the case. Vehicle was completely normal. Thank you to the staff for ensuring that my vehicle was in deed functioning correctly. Amazing service by Vince, George and team. Looking forward to doing business in the future.
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Additional business details

Email address: info@midtownhonda.com
Payment methods accepted: cash, visa, mastercard, american express, debit card, personal cheques
Midtown Honda, your 1st Choice for a Honda in Toronto, welcomes you to our dealership! At Midtown Honda, we're Customer Driven. Since 1972, we've been in your neighbourhood building a long-time customer base that is loyal and thoroughly satisfied. Whether you are new to Midtown Honda or already part of the "family", we are committed to making your experience the best you've ever had! Is your Honda dealer 5-Star Rated like we are? For one of largest selections of New Honda vehicles and a huge selection of meticulously reconditioned Japanese, Domestic and Luxury Vehicles see us at Midtown Honda across from exclusive Yorkdale Mall on Dufferin at 401.
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416-789-4101
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