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Lexus of Richmond Hill

11552 Yonge Street, Richmond Hill, ON
140 reviews
Business claimed Last updated: 13 days ago
About Lexus of Richmond Hill

Welcome to Lexus of Richmond Hill, a dealership selling used cars & new Lexus, committed to your complete satisfaction. From the personal touch of our staff to the stunning display of automotive excel Go to full description...

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Lexus of Richmond Hill, Richmond Hill Reviews (140)

140 reviews
5 Star
4 Star
3 Star
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1 Star
By Niral V Merchant on Sep 13, 2015
Lexus of Richmond Hill - New Car Sales
The folks at Lexus of Richmond Hill are very professional, courteous, and practical in their approach to new car sales.

I really appreciated that they worked as a TEAM and didnt get caught up in "not my department, not my issue". They were friendly, drove fast to get the deal done, and followed through with excellent customer service.

All in all, I have been a customer of Lexus of Richmond Hill service for 10 years...and now a customer of their sales department. But really...a customer for life!!!

By greenhamlet1 on Sep 02, 2015
Superb Service
I recently acquired a used 2011 IS 250. I needed a part and contacted this dealership and spoke to OMAR in Parts. I have seldom experienced such great service, politeness and professionalism for a $16 item. I was treated royally, made to feel very special and will 100% be using this dealership for additional service needs. This young man is a credit to any organization and I highly recommend Lexus of Richmond Hill based on this exemplary experience.
By Ipy88 on Aug 04, 2015
Great experience
Recently purchased a new RX from Lexus of Richmond hill. I dealt with Anyhony Sotoadeh who was helpful knowledgeable and professional. He used no pressure or gimmicks. I would recommend him and the dealership.
By Alfort99 on Jul 12, 2015
Dillon Hu-NX 2.0 Turbo
To keep it simple-great car, great salesman, great dealership. My first Lexus and this is the way it should be done, but isn't, most of the time for most of the cars that I have bought. Would certainly buy another car from Dillon...and I met Dillon for the first time when I walked in the dealership.
By Bruce on Jun 25, 2015
Great Experience with Richmond Hill Lexus Dealership
I have purchased a Lexus RX 350 from Richmond Hill Dealership just two days ago. I want to say thank you to Michael C. Lopez, who was the Financial Service Manager was very professional and friendly. I was very satisfied by the services he provided and also thank you Ronnie Leong, who was the Assistant Service Manager that inspected my vehicle.

I can never be thankful enough for all your support.
Thank you for everything.
By Parastoo on Jun 16, 2015
Excellent Customer Service
I recently purchased NX200t from Lexus Richmond Hill. Our sales person was patrick. He was very professional and patient. He provided exceptional customer service. The finance staff and service satff were also amazing and helpful. I am very happy that I bought my car from lexus Richmond Hill. Keep up the good work!
By non-member86525 on Jun 03, 2015
pre- own purchase.
I am a satisfy pre-own customer; Vahid the sales associate, honestly care about his customer, from the time I inspected the vehicle to its delivery. I do appreciate his high level of customer service.
By Harry Sultz on May 14, 2015
Great Experience at Lexus of Richmind Hill
MAy wife purchased a 2015 Lexus Hybrid from Rohan and had the most pleasant experience. Rohan knew everything about every aspect of the vehicle and patiently explained how to use the many wonderful features. After riding in her new vehicle I was so impressed with the ride and the vehicle in general that I decided to purchase one for myself. I got Rohan to handle the deal and I too got the wonderful Rohan treatment. His Manager, Micheal, got involved, and graciously made sure that I was completely satisfied with every aspect of the deal as well as the vehicle. On a scale of one to ten, I'd rate the experience a twenty.
By Jeffrey Lee on May 11, 2015
Excellent experience for new Lexus NX200 from Ray
My wife and I purchased a brand new Lexus NX200t from Ray at Lexus of Richmond Hill back in February and it has been an excellent purchasing, and service experience. Ray was very willing to work with us to get the price we wanted and the exact configuration of the NX we wanted. The car has been amazing from the style, and the ride. It really turns heads when we drive by in it. Service has been excellent post-sales as well and we look forward to purchasing our next when that happens.
By J on May 02, 2015
Best service, bar none!
Many thanks to Samson and Yaira for exceptional service! I felt so warmly welcomed and well taken care of.
By non-member85192 on Apr 24, 2015
Great cars and great service!
Just purchased a car at Lexus Richmond Hill and the service and experience was second to none.
By Nigel on Apr 10, 2015
Service at Lexus of Richmond Hill
I had a minor service that was done on my Lexus RX350 by Lexus of Richmond Hill. The service was completed as scheduled and at the time promised. The service representative Samson Lopez was very courteous and helpful in answering all my questions. My vehicle was also washed and vacuumed inside which was a nice touch. I have been a customer of Lexus RH for more that 5 years and will continue to do so with the great customer treatment they deliver.
By non-member85197 on Apr 02, 2015
oil change
good service and very freindly
By Happycust on Mar 22, 2015
Excellent Services from Rohan, Lexus of Richmond Hill
We were just planning to test drive the RX350 2 weeks ago but end up leasing the car because of the salesman Rohan. He told us he is new to Lexus of Richmond hill but I am surprised of his excellent knowledge of features of the car. At first we are planning to purchase the car but Rohan explained the pros and cons of buying and leasing. At end we decided to lease the car based on recommendation from Rohan. After we pickup the car, Rohan also called us a few times ensuring we are happy with the car. Great after sales support. Rohan, keep up the good work.....
By non-member83428 on Mar 22, 2015
great service
We leased new 2015 lexus rx 350 from two excellent service reps (vahid babolsalam and kasra kashani) who helped us pick the car we needed. They were very professional servive reps.
By S on Mar 14, 2015
Excellent Leasing Experience
Rohan Anarasinghe recently contacted me about coming to see him about a new Lexus. I knew that I was accumulating a lot of kilometres on my RX400h and would need to trade it within about 9 months. I met Ro, explained that I liked the NX and was interested in trying a smaller car. In short order, I tested the NX, chose the model and colour and completed the deal. I took delivery within a week, which was more quickly than I needed. Ro was an excellent sales associate - knowledgeable and friendly, and went out of his way to achieve my objectives on the new car and lease. This is my third Lexus, all from LRH. I will continue to recommend this dealership to friends, and I will specifically mention Ro as the sales associate to contact. I am totally satisfied with car, dealership and sales associate.
By lexusnx1 on Mar 07, 2015
Excellent Customer Service
Bought a NX200T from Kasra (Ray) and was extremely satisfied with his attention to detail and care. He was very helpful upon delivery of the car in explaining how the car functions work. The car was presented in brilliant showroom condition. Probably the best car salesman we have dealt with in the last 5 cars we have purchased.
By non-member83520 on Mar 03, 2015
Lexus of Richmond Hill
Received excellent service at the Lexus of Richmond Hill Dealership. The entire team that we dealt with , Anthony, Vahid and Michael were very professional, patient and not at all aggressive. Would definitely refer friends and family.
By Grace Espe on Feb 13, 2015
Customer Service
Excellent in customer service!!!! My family & I used to live in Richmond Hill 4 years ago but our heart belongs to Lexus of Richmond Hill. We feel like we are home & staffs make you feel at of Richmond Hill will always be our dealership of choice. Special thanks to Vince Benancasa , highly recommended to be your sales my 3 RX 350 from Vince
By Victor C on Jan 04, 2015
2012 Lexus CT200h
Hello everyone at Lexus of Richmond hill just wanted to say purchasing our first Lexus was a very good experience from your dealership from bottom all the way to the top a very knowledgeable team , our sale person Rolan Ivker was the one who made it a very positive sale, and was very knowledgeable on the Lexus Brand and went the extra mile to put a bow on the Lexus at pick up as the car was a Xmas gift for my wife coming from owning a Audi she Loves her Lexus .... Thank You Lexus Of Richmond Hill Team...
By non-member79292 on Nov 28, 2014
feed back
I am very happy with the service I received. very professional & friendly staff.
By tonygiang on Oct 14, 2014
Excellent Customer Service
The staff were all very friendly and welcoming especially Ronnie Leong. My experience dealing with Ronnie Leong was excellent. Ronnie was patient, courteous and understanding throughout the process ensuring that all of my concerns were addressed. He went the extra mile to have my vehicle ready as soon as possible as I came back earlier than the agreed schedule. Thank you and Kudos to Richmond Hill Lexus.
By non-member76795 on Sep 18, 2014
Fast, Professional, Reliable
Thank you Greg for great service. I will definitely come back to see you for my 3rd Lexus :)
By G50S on Aug 31, 2014
Great buying experience
While buying a new car is always exciting, I do not always enjoy the car shopping experience. Our experience at Lexus of Richmond Hill was different. The process was pleasant, professional and efficient. Our Sales Consultant, Anthony Sotoadeh was thorough, responsive and easy to do business with. We are enjoying our brand new vehicle and look forward to a long relationship with this dealership.
By chiho on Aug 22, 2014
Purchasing Lexus IS 250
Excellent service!
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Welcome to Lexus of Richmond Hill, a dealership selling used cars & new Lexus, committed to your complete satisfaction. From the personal touch of our staff to the stunning display of automotive excellence & luxury, we look forward to showing you what Lexus luxury truly means.
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