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Dixie Ford

5495 Dixie Road, Mississauga, ON
39 reviews
Claim this business Last updated: Over a year ago
5495 Dixie Road
Mississauga, ON, L4W1E6, CA

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Today: 9:00am - 9:00pm
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Dixie Ford, Mississauga Reviews (39)

39 reviews
5 Star
4 Star
3 Star
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1 Star
By non-member138307 on Mar 21, 2018
Glenn Pascal
Just drove away from dixie ford mississauga, Glenn Pascal was my service guy,
From the time I got there he took away all my stress with his friendly and professional manner. I will always recommend him to everyone
By non-member124605 on Feb 10, 2017
Service on my 2010 Escspr
Great service my advisor and me mechanics . Will go back again
By bobgallant on Feb 09, 2017
I test drove an F150 at Dixie Ford and was prepared to make a deal on the truck. Unfortunately it didn't have all the options I needed, so they said they would do a locate for me. I had to put $1000 down to show my commitment. At the time, they told me they would find me a new truck and I could check it out. They also reassured me that my money was fully refundable if I didn't like the truck they found. When they found a vehicle for me, I arrived at the scheduled time, and the truck wasn't ready. Furthermore, I wasn't thrilled with the colour or the extra long bed. A few back and forth jabs from the sales rep and I decided to part ways and just ask for my deposit back. The sales rep said "ok no problem". Then the sales manager said "no, you put a $1000 deposit down and you bought a truck - we found you a truck - no refunds". He said if I wanted to speak with someone else about it, I'd have to wait nearly a week because he was not in the office. I was duped into buying a truck I didn't want. I have a few choice words for the staff there - but I'll refrain because I want to keep this professional. Although they finally agreed to install the options I expected, I still felt like I went through a miserable experience. Never again!
By non-member124568 on Feb 06, 2017
I take my F150 there for synthetic oil changes. The price is the same as other quick lube type shops and the service is fairly speedy. When I need parts I call Dario and he always takes care of my right away. Some of the staff in service seem friendly and others not so much but that's life :)
By non-member123779 on Dec 09, 2016
Whole sale staff very nice .i deal with mr.omar Waqas and mr.richard . Superb .i get my dream truck . Thanx Dixie ford . Appreciated.
By robwatter1 on Nov 18, 2016
Dixie ford S A Glen P. is a Jerk.
I spent over a $1000 on a brake job where I was supposed to get NEW rotors.
After completion, a ford staff member drove the car to me for pick-up, I noticed that the rotors didn’t look NEW as promised , they actually looked USED instead. the ford staff member completely agreed that they looked USED.
I approached glen, hoping that he would educate me as to why they looked like this. He spoke at an elevated volume and a very annoyed tone and actually rolled his eyes at my question.
If I just spent $1000, and approached you with a reasonable question in a friendly manner, I think I deserve to be able to ask why the other ford staff member and myself feel the brakes look USED. Glen, Instead, took it personal, and behaved very unprofessionally, instead of educating me in a professional manner.
3 years ago I had the same rude, unfriendly and unprofessional behavior from glen , so I stayed away for 3 years as a result. After the 3 years passed, I thought I would try Dixie ford again but this is what happened on my VERY FIRST visit back and with the same service advisor again!
I would absolutely dread having to deal with this JERK again, so I will stay away permanently this time.
Glen is Arrogant abrasive and unprofessional.
He is a very poor representative for Dixie ford.
By DaniellaD on Nov 17, 2016
I have a 2013 Escape which I love but admittedly do not drive a whole lot. So I was very surprised when it wouldn't start and probably would need a new battery already. Didn't think that was right to be gone in such a short time but my free Roadside assistance was quick to arrive and give me a boost. Unfortunately it was mid-morning on a Saturday and I was worried about being able to get service done. I phoned Dixie Ford and spoke to Rob, Service Manager I believe, who said if I could get it there before noon he would do his best to have someone look at it. And that he did even though by the time I got there it was already close to closing time for them. They stayed a few hours longer and I was able to get it all fixed. Otherwise I would've been with no vehicle for the rest of the weekend. So thank you very much Rob and his team. Excellent service.
By non-member123317 on Nov 16, 2016
Very happy and satisfied to deal with them
By non-member123311 on Nov 15, 2016
2016 F150 lariat
Great experience as always.
Will continue to lease from Dixie and recommend to everyone.
By non-member123307 on Nov 15, 2016
Satisfied with product and service
We have been dealing with Dixie Ford for the last 25 years. We purchased a new Ford SUV Escape in 2015 and we are very satisfied. We have been taking the vehicle in for regular check ups, as they have scheduled and each time they provided us with the sticker on the windshield for next appointment. We are pleased with Dixie Ford, with their product and service up to now.
By Tiannah11 on Oct 26, 2016
Lariat 2016
Big shout out to Jack sales manager at Dixie Ford you have a great sales team, I really do appreciate the service you guys give at your location
Max Brown
By non-member122557 on Oct 18, 2016
Barry Van Horn & Richard
We just bought a 2016 Ford Edge Titanium from Dixie Ford and we received excellent service.
They were very helpful in helping us trade in our 2013 and couldn't have asked for better
personal service!
Thank you, Dixie Ford for all your help!!!
Alex & Laverne Dee
By non-member122474 on Oct 14, 2016
2017 Explorer Sport
Very happy with Zana in sevice as she is usually looking after me and any concerns.
Also satisfied with Richard Bradley in new car sales with my new 2017 Explorer and his help. 3rd suv purchase from Dixie Ford must mean something.
By non-member122328 on Oct 12, 2016
Always timely service
Didn't have to wait, my appointment was ready for me when I got there and they accomodated my requests.
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