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Sam and Crew

1562 Dupont St, Toronto, ON
49 reviews
Business claimed Last updated: 1 month ago
Listed in: Masonry
About Sam and Crew

Exterior home repairs. Emergency roof repairs Flat / Shingled / Metal, Marley roof repair, Install new rubberized flat EPDM roofs, Repair leaky skylights, Replace old skylights w/ new ones, Repair / Install roofing Vents / Turbines, Chimney repair, basement leak repair & ALL MASONRY /Concrete work Go to full description...

1562 Dupont St
Toronto, ON, M6P 3S6, CA

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Sam and Crew, Toronto Reviews (49)

49 reviews
5 Star
4 Star
3 Star
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1 Star
By hamiltonfirstchoice2000 on Jan 03, 2019
Amazing chimney work with nice crown bricks / Stones
Sam provided amazing customer service to our family last month and the work looks great! He has exceptional response time for quotes, phone callbacks, etc. We called at the last hour needing to have our work done within 4 days to meet the gas utility's deadline. Sam not only made it happen for his work, but he arranged for another trade we needed, who also treated us in the same fashion- professional, straightforward, prompt, competent and fair. Thanks Sam!
By AnotherSAM on Oct 05, 2018
Flat roof ddddoooonnnneeee
Sam is hard working and very patient with redoing our flat roof at front porch of house, he scrubbed exceed part of flat roof ( the black thing) carefully off the metal edge and cleaned everything nicely. Mike is nice he came by quickly to inspect the part that we weren't happy and came out with a solution. so as the guys who made the metal parts they are nice too and new metal edge looks good . The team who did our main roof shingles did a good job too. Thank you guys very much !

I also passed his info to my sister in Ajax who did hers few weks after
By javedarshad on Aug 09, 2018
Fraudulent Roof Installation by Sam and Crew
Unfortunately our experience has been horrible to say the least with this company particularly Sam.
We agreed with Sam of Sam and Crew Exteriors to remove the old roof and install a new roof on our home . It was agreed that he will install high quality of roof with metal valleys and HD grade shingles for which he provided the weblink for specifications. He also stated that these shingles have 4 layers of glue and will have 5 years warranty. The specifications referred mention that these shingles can withstands wind speeds of up to 210 km/hr. The new roof was installed by Sam in July 2016. In first week of May 2018 there was a wind storm in Toronto area of reported winds up to 160 km/hr. During this storm some shingles blew off our roof. We contacted Sam to come and have a look at the damage but he refused to come terming it as an act of God. When we told him that we reserve our right to challenge him in court he in fact made some racial comments ( like you sound like people off the boat) and said that judge will laugh at us if we went to the court. Following this we contacted various roofers to repair the damage, who said that this is a messy job with numerous problems with installation and we will have to replace the whole roof. We then contacted a qualified roof inspector to inspect the roof who gave us a report pointing out a number of installation discrepancies.
1 - Old roof is not completely removed.
2 - Three different types and colors of shingles are installed
3 - Metal valleys were not installed as agreed. To this Sam argued that closed valleys is a more modern way and in fact these are better. In fact these valleys improperly installed show caulking at shingles in attempt to prevent water ingress. Which is against the standard installation practice.
3 - The installation has several other deficiencies from the standard practice of recommended installation norms as pointed out in the report.

In conclusion according to the certified inspector :

Be careful in dealing with this company.

By arthurvreeland on Nov 30, 2017
Follow up roof repair
This is being written 4 years after the initial work was done. The roofing material that Sam had installed, due to very windy weather conditions and wild animal interference, had began to peel away from the roof. I emailed him pictures of the damage and asked about repairing same. He promptly responded, via email, and within a week or two arrived to repair the problem. Throughout the intervening time he was constantly in touch with us as to his upcoming arrival.
On the scheduled date he arrived at the house in the mid morning. He and his crew set to work and when done suggested some ways to combat the animal interference.
It speaks volumes, in my book, about a contractor's sense of customer service when he is quick to resolve a problem four years after the initial work had been completed.
We are very happy with Sam's professionalism in resolving this matter. We would not hesitate to recommend Sam and Crew to anyone in need of exterior work and in particular, roof work.
By Chera14 on Aug 15, 2016
Best Roofers In Toronto
We had an emergency and needed our roof fixed ASAP. We were terrified a contractor was going to take us through the ringer. Not one, but two different people we know that don't know each other, recommended Sam & Crew. They both said they're down to Earth people who are really honest.
Everything they said is true. These guys gave us an honest assessment quickly and got the work done fast without taking every dime we have. This group has enough business and they're worried about a good reputation. Other contractors don't have enough business and they try to take all of people's money.
I recommend Sam and Crew hands down. They have another fan in me and my family. Thanks so much Sam!
By dimgray on Jul 05, 2016
Best Fence Contractors
I called and was able to speak to Sam. He's very knowledgeable and we chatted for quite some time. I had him come out and he was able to walk me through everything. We decided to go ahead and they were able to start quickly. I know I harassed them to no end with my questions, but the crew was very patient with me. They built me a beautiful new fence. My wife was so worried it wouldn't look good. It looks great! I learned a lot. They're very knowledgeable. I'm going to have them out to do some concrete work next month. These guys know just about everything about exterior home repair and they gave me some great money saving tips. I have a lot of faith in them and they'll be my first call for anything that goes wrong. Sam promised that if he can't fix it, he'll find me someone who can.
By JoaKim43 on Jun 28, 2016
Emergency Roof Repair
We contacted this company for our emergency roof repair and we're thrilled that they could come out and help so quickly. Will keep them in mind for future projects.
By TysirBBB on Jun 19, 2016
Best Tree Cutting Service / Fence Builders
We had Sam and Crew out to our home for a new fence build. While they were here, they noticed that a tree had been hit by lightning during a recent storm. My wife and I didn't even notice it. If Sam and Crew didn't point that out when they were here, it would've cost us a fortune. They're skilled and have years and years of experience in a ton of exterior home repair services in Toronto. I'm recommending them to all my friends and family. Even if you don't think you have a problem, you should have them come take a look.
By AbigaleCanada on Jun 18, 2016
Best Exterior Home Repair Company Around
This is the best home exterior repair company in toronto, I am sure of it. They always give me a decent price. They come out quickly, I am never left waiting. They can do almost anything on the outside of your home. they're talented at what they do and I feel like they have me covered. Thanks.
By Tenn67 on Jun 18, 2016
Great Stone Work Repair
We have some intricate stone work on our home and we were worried about finding skilled Toronto stone contractors. Sam and Crew was referred to us by some people in our neighborhood and we saw the work they did on our neighbor's house. You couldn't even tell there had been damage. They did the same great work to our home. We're so glad we trusted them with our stone repair.
By luisangel on Jun 12, 2016
Retaining Wall Repair
My family had Sam and Crew out to repair a retaining wall after a large storm blew in and uprooted a large tree. They worked quickly and built a wall that was better than what we started with. I know this new retaining wall will last for years and I will call Sam and Crew in the future. It's amazing how much experience they have in different exterior home repair tasks. They're a one stop shop.
By Leelee18 on Jun 08, 2016
Chimney With Cracked Concrete Cap
An employee recommended Sam and Crew to repair my chimney with a cracked concrete cap. I got an answer on like the second or third ring. The lady was really nice and got me set up for an estimate quickly. My wife was home when they came for the estimate. She said she really liked their energy and knowledge. They gave us a few different options. We selected the best option for us and scheduled the work to be done. The crew came out on time and got to work. They were as quiet as they could be and we were really surprised that they were cleaning up when they were done. My wife always says that contractors try to skip out on the clean up. The work was completed at a very high skill level and we're happy to have had them out.
By Yao34 on Jun 05, 2016
Quick and Friendly
We contacted Sam and Crew for some exterior home repairs and found them to be friendly and knowledgeable. They came out for an estimate right away and their prices are reasonable. We quickly commissioned the work and it was completed to our satisfaction. We've added them to a list of contractors we plan to regularly use.
By Alex6466 on Apr 23, 2016
Repaired Basement Leak
Contacted Sam about a basement leak. They gave me the best estimate and seemed to know a lot about it. I'm glad I chose them. Work was done quickly and my basement is dry again. They are coming out to take a look at my fence next week.
By Ulysseejr on Apr 03, 2016
Porch Installation
Sam and Crew came out and re-did our porch. They installed a concrete porch with flagstones. It's beautiful. They've increased the value of our home and added major curb appeal. We're really glad we made the investment and know we'll get it back x ten when we sell our home.
By MrRiveter on Apr 02, 2016
Just As Advertised
I found Sam and Crew through N49 where they have great reviews. I visited their website and saw they offer tree cutting. I contacted them and let them know a large limb was about to fall on my house. They rushed over as soon as they could and took care of it. I'm thankful they were able to come and I'm interested in some of their other repair services as well. Let's just say I have their number saved in my phone now.
By Camille88 on Mar 30, 2016
Impressive Work
We requested that Sam and Crew come out to do some outer home repairs because several neighbors had used them. HE seems to be the go-to guy for the whole neighborhood. First we needed a chimney repair. Once we saw the level of professionalism from the crew, we hired them for a few other tasks. We had a skylight that needed repairs and a retaining wall that was cracked. We've had nothing but great experiences working with them and they have the best price in town, while doing quality work. We'd definitely recommend them and tell anyone else not to even waste their time on other estimates. This crew is the best overall.
By joziah06 on Mar 27, 2016
Great Team - Decent Work - Would Hire Again
Hired Sam and Crew to repair a retaining wall leading down to my basement. They did a great job, but I only give 5 stars on a very rare occasion. They did good work at a decent price and I'd hire them again for sure. They offered to beat any written estimate, which I appreciate. They crew was polite and the work was completed quickly. Thanks.
By declan7 on Mar 25, 2016
Great In An Emergency
This company came out and helped us when we were in desperate need of a roof repair. It was an emergency situation and they were understanding about the whole situation. We were pleasantly surprised at how fast they came out and how fair the bid was. They repaired our roof and kept a lot of other damage from occurring.
By Martin91 on Mar 14, 2016
Sam and Crew Saved the Day
I was trying to repair our steps on my own to save some money and I got way in over my head. My wife insisted on bringing someone out. She found Sam and Crew by their great reviews and their price matching policy. They made us a priority without charging an emergency fee. They came out and were very patient with me and let me watch and help them. They didn't make me feel like an idiot and they were very encouraging. The work is excellent and I wouldn't hesitate to call them again. They didn't break the bank either and that's rare. A lot of companies would have tried to take advantage of the situation but Sam and Crew is as honest as they come.
By sky79 on Mar 14, 2016
Quick Response
Our front steps were loose and with the winter weather approaching us, we needed to address the issue as fast as possible.

The crew responded quickly and gave a professional assessment of the work needed to repair the damaged steps. He gave a very honest opinion on what work was required (replacing the treads) versus not having to (no need to replace the entire front steps and brick foundation). We were provided with a very reasonable quote. They were able to pencil us in right away, even though it was one of the coldest days of the week! The steps look beautiful and we trust it will hold against the nasty weather because the work is superb.

I would definitely hire Sam and Crew again if there's anything we could use them for in the future!
By JabariWoods on Mar 09, 2016
Marley Roof Repair
Hired Sam and Crew for a Marley Roof Repair. They are very good at what they do. We're already considering them for other projects.
By Isabelle333 on Mar 05, 2016
Fixed a Dangerous Issue
Sam & Crew did an excellent job addressing a crumbling wall we had. I was so worried that our kids were going to get hurt. I also worried that something could be left behind after construction that could hurt my kids. I guess you could say I worry a lot.
The guys did a splendid job. They were able to make the wall look great and I believe increase the value of our home. They didn't leave behind anything dangerous for my kids and they made the repairs quickly so my kids were outside playing again.
By Eden8 on Feb 29, 2016
Great Skylight Repair
We had Sam and Crew out to do a repair to our Skylight. We were surprised with the reasonable price because a couple other estimates were twice as much or more. Sam and Crew really has the most reasonable prices and they do excellent work.
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Exterior home repairs. Emergency roof repairs Flat / Shingled / Metal, Marley roof repair, Install new rubberized flat EPDM roofs, Repair leaky skylights, Replace old skylights w/ new ones, Repair / Install roofing Vents / Turbines, Chimney repair, basement leak repair & ALL MASONRY /Concrete work
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