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Loudoun Smile Center


1090 reviews
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4.9
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1090 Reviews
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By Diana Salazar Payne on Oct 22, 2025
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Outstanding service. I had my first visit with Loudoun Smile Center and I’m truly impressed by the integral health approach of this practice. The attention to detail and thorough examination (with state of the art technology) from my Hygienist Diana Desai, along with the explanation of the options of improvement, stood out. I felt cared for, and very well taken care of. Thank you so much for a top notch level of service. Highly recommend this Team for your dental/health needs. 🙌🏽♥️
By JB on Oct 17, 2025
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I had the best experience at Loudoun Smile Center. Dr. Bachour is very nice, professional and knowledgeable. She listened to me and recommended exactly what I needed to get my smile the way I would like it. I highly recommend Loudoun Smile Center. Everyone there is professional and friendly. I can’t wait to started on my smile 😊
By Jason Steenrod on Oct 14, 2025
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Loudoun Smile Center is just incredible. Dr. Bachour and here team are just amazing. They care tremendously about every patient and there well being and level of comfort. I have been going here for years and have nothing but rave reviews when it comes to Loudoun Smile Center. Thank you for taking such great care of me. Your awesome.
By T Reid on Oct 08, 2025
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The absolute worst dental experience I have had in my life. I would be okay with the fact that this office is much more expensive that many others, but not when my results have been horrific. After being told I needed thousands of dollars of dental work (two crowns and fillings only, nothing extensive)I decided to take it slowly and attack one issue at at time. I had the first crown placed over a year ago and it never felt good from the beginning. After many months and continued discomfort, I decided to go back for Dr. Bachour to examine and correct. I had no intention of allowing her perform additional work. However, after being told that she could replace the first crown and I should let them do the second one since they bite down directly on each other, I agreed. Big mistake. The pain in the office in replacing the first crown (on the bottom) was so bad that I was rising up out of the chair and in tears. The second one (upper) is painful and uncomfortable as well and it wasn't painful at all before the crown work. And this is months after they were placed. Basically, every tooth that she worked on is worse. I am having pain and discomfort with both teeth and my jaw that I never had before being treated here. I really wanted to like the shiny, modern practice but I can't when my results have been so poor.
By Jerry Carr on Oct 01, 2025
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I’ve been going to Loudoun Smile Center for years—great hygienists and dentists! I’ve seen Dr Patel and Dr Bashour—both are fantastic. They seem to keep up with the latest in dental technology. Diana is a fantastic hygienist—thorough and gentle. On my latest visit, she used a new sonic cleaner that shortened my time in the chair and left my teeth feeling properly power-washed.
By April Bass on Sep 26, 2025
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Dr. Autrine Loghmanian and team have been amazing. I saw other reviews of how well the they catered to patients, especially with dental anxiety. And the reviews were true. From the front desk to the entire staff, everyone made me so comfortable and were the nicest I could ask for. Dr L put together an amazing plan for me and even called me after my visit to check on me.
By L Thornton on Sep 18, 2025
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I’ve always dreaded going to the dentist, but every time I visit Loudoun Smile Center, I leave wondering why I ever put it off. The entire team is professional, kind, and completely free of judgment. They make the experience easy and comfortable, and I always walk out feeling so happy with my care.
By Abdul Jaf on Jul 11, 2025
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I had a wonderful dental visit today at Loudoun Smile Center. I have very sensitive teeth, and dental cleaning is usually challenging for me. But every time I visit Loudoun Smile Center, I have great experience. Many thanks to Nadia who was super friendly, and professional. The cleaning was gentle but thorough. I feel really good about my teeth. Dr. Autrine is awesome and explains things really clearly.

Additionally, the office environment felt calm, clean, and the whole process was smooth. I highly recommend Loudoun Smile Center. Checking in/out was amazing.
By Cortney Lanigan on Jul 09, 2025
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I have never been more impressed by a medical office in my life. My daughter has a profound phobia of doctors, dentists, and any clinical setting — yet Loudoun Smile Center has been the only place where she has truly felt safe, comfortable, and even normal. Their extraordinary compassion and patience have made an immeasurable difference in our lives.

From the moment we walked through the door, every single team member — from the front desk staff and hygienists to the dentists and even the interns — treated us with genuine care, calm, and attentiveness. They never rushed us, and they went above and beyond to make sure my daughter felt seen, heard, and supported. It honestly felt like we were their only patients.

Each visit was so meaningful that I found myself hugging the staff through tears of gratitude, just to express how deeply thankful I was for their kindness and understanding. Their empathy is truly rare — and it’s matched by the beauty and brightness of the office itself, which feels welcoming and uplifting the moment you walk in.

I wholeheartedly and enthusiastically recommend Loudoun Smile Center to anyone — especially families with anxious children or complex needs. I actually look forward to our visits now, which is something I never thought I’d say about a dental office.
By Fitzroy on May 22, 2025
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I had a wonderful experience at Loudoun Smile Center. From the moment I walked in, the staff was friendly and welcoming. The waiting area was clean and comfortable, and I didn’t have to wait long to be seen. professional, gentle, and took the time to explain everything clearly. I went in for a routine cleaning and check-up, and the hygienist was thorough and made sure I was comfortable the entire time.

Highly recommend this office to anyone looking for a trustworthy and kind dental team!
By Maria Tahir on Mar 22, 2025
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If you’re looking for the best dentist and dental care team in Northern Virginia, I cannot recommend Dr. Maya Bachour and her incredible assistant enough. From the moment you walk into the office, you’re treated with kindness, professionalism, and genuine care.

Dr. Bachour is truly one of the best dentists I’ve ever had — highly skilled, knowledgeable, and patient. She takes the time to explain everything clearly, making sure you’re comfortable and fully understand your treatment plan. You can tell she cares deeply about her patients and takes great pride in her work. Every visit feels personal, and you walk out knowing you’re in the best hands.
By Nicholas Cichon on Feb 18, 2025
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Whether you rank an establishment by the personability of workers or the quality of care, Loudon Smile Center deserves 5 stars. All of the staff are genuine and kind, and went out of their way to give me a good experience. Truly from the moment I entered to the moment I left, the front of house staff and dentists graced my questions and concerns with smiles and patience. Admittedly I had not taken care of my teeth as I ought, yet by the time the dental hygienists had finished their work, there was no trace of the plaque caverns I had spent over a year cultivating between my teeth. Dr. Bachour is undeniably an expert in her field, and was able to explain lofty medical concepts in a way that was sensible to my uneducated ears. She radiated a contagious joy that demonstrates her passion for dentistry and customer service, a joy that remained even after I had returned to my own work.
By Cristina Henry on Jan 22, 2025
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The front desk staff and the check out staff are very nice. Dr. Patel is gentle, explains findings and procedures very well, and she made me feel comfortable. Her work is excellent and I was able to put my trust in her.
By Cristina Henry on Jan 16, 2025
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The front desk staff and the check out staff are very nice. This was my first appointment. I arrived happy and hopeful. I left disappointed. I shared my dental history and teeth concerns because I was asked. The dentist referred me to an orthodontist for a second attempt at Invisalign to fix a very minor issue. Invisalign is advertised on the website??? When I left and drove home, I realized I had not been given the fluoride toothpaste I paid for, so I had to turn around and go back to get it. I am giving this practice a second chance though. Maybe, I scared them with my dental history, but nothing is more scary than living it.
By Victoria Tran on Jan 16, 2025
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I recently encountered an unfortunate experience with my former dentist office; they were closed due to snow on the day of my appointment, but failed to inform me and did not reach out to reschedule once they reopened. Frustrated and in intense tooth pain, I decided to seek help elsewhere and contacted Loudoun Smile Maker.

The team at Loudoun Smile Maker was incredibly responsive and accommodating. They managed to fit me in immediately and addressed my tooth pain with urgency and professionalism. Following an evaluation, it was determined that I needed a root canal. They promptly coordinated with the Endodontist and secured an appointment for me. The root canal was performed the next morning, providing me with much-needed relief.

The entire process, from booking the appointment to checking in and receiving treatment, was seamless. The staff were friendly and kind, ensuring that I felt comfortable and well-cared for throughout. Given the positive experience and the professionalism demonstrated by Loudoun Smile Maker, I have decided to transfer my care to this office. I look forward to receiving the quality treatment and professionalism that I did not receive at my previous dental office.
By Brooke Fitzgerald on Jan 16, 2025
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Dentist appointments are typically one I do not dread, however, since I started attending Loudoun Smile Center that quickly changed. I have had nothing but trouble since my first appointment and I have since requested my medical records so I can go ANYWHERE else for my care. During my cleaning, they used the ultrasonic process which I have never encountered before, was not provided information about, and caused pain throughout my visit. When I notified them of this, they said that I could opt out of it next time if it was that uncomfortable since it isn’t necessary for a routine exam. Why did we do it without even discussing it then? I go to the dentist 2x each year and have never had such a painful or expensive visit. I know that they have “state-of-the-art technology” available, but wow. Price gouging is clear here, and boy do they try to push Botox on you when possible.

Silly me, I gave them the benefit of the doubt and went for another appointment to address a couple of cavities. The local numbing placed by the dental assistant was in the wrong area so I felt each needle Dr. Bachour injected into my cheek as well as the numbing solution being pushed through with each sharp pinch and stream flowing in. During the cavity filling, the dental assistant was DOZING OFF multiple times, so it’s no wonder the topical numbing wasn’t placed correctly. I was jumping out my chair during the filling since Dr. Bachour told me I didn’t need as much numbing on the other side of my mouth so she could avoid having both sides too numb. I have an extremely high pain tolerance but when I tell you I was sweating and crawling out of the chair, I am not exaggerating.

Now for their sleep apnea services…Although they were quick to accept me as a patient coming in with a sleep apnea dental appliance made at another dentist office, it is clear they had no idea how to work with mine and decided to try to fake their way through it. As an office who prides itself on being a “partner in health” and identify the mouth as a “gateway to a healthy body,” they didn’t prioritize treating my sleep apnea efficiently considering the length of time this issue went on for and the stress caused.

After authorizing payment for a specific number of rubber bands for my appliance, I was given some over 2 weeks late from the initial pickup date and was given less than half of the bands I had paid for. I was given the runaround about who to talk to, waited for calls back, was told each time I called that the person I needed either wasn’t available, left on an emergency, wasn’t working, was out sick, etc. I can’t even count how many excuses I was fed in these 6 weeks.

Over 6 weeks from the initial ordering date, I’m finally able to speak to the office manager after asking for the highest person at the office since I was getting nowhere with the other staff. She owns the mistake that the office told me I was getting more pairs than they should have but oh well, so sorry, that’s just how it goes! It took me 10+ minutes on the phone with her to tell her why I viewed this as poor customer service since I paid for a specific number of items and they were not fixing their mistake. I get it, accidents happen, but to not rectify that as a business shows their greed for every last penny. This should not have been an issue for me to argue. By the end of the call, we were both frustrated so she agreed to do a partial refund (the refund was processed, not received, 10 days later than I was told it would be).

This month+ long process was only dealt with by the office staff. Dr. Bachour NEVER addressed these issues with me. I had to ask to speak to anyone else other than Shreta who was almost always the one call me since she never had any information other than telling me she would find out or ask someone else (rarely giving me a solution after or even remembering we spoke).

To anyone considering choosing Loudoun Smile Center, take my advice and RUN.
By Tabitha Wright on Dec 23, 2024
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If you need a dentist that goes above and admits to their wrong then you found one. We had an issue and they took care of it right away. It is an all ladies practice which is nice and makes you feel comfortable.
I especially love Dr. Maya Bachour she called me on the weekend because she heard my message on their machine over the weekend and wanted to make sure I was ok to be seen Monday or if in to much pain she would see me that moment.

If you need a great Dentist team then give them a try!
By Nicholas Byrd on Dec 06, 2024
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I had a great experience at Loudoun Smile Center! Dr. L and Katie were excellent. They both explained each part of the cleaning process. Before I visited this practice, I was never informed about the steps of the cleaning process. Thank you to Loudoun Smile Center for a great experience!
By Roneish Mcnaught on Dec 05, 2024
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Loudoun Smile Center is an amazing place to work at. I have been here for 3yrs working with the best Doctors and team, all of whom I consider family now. I enjoy helping our patients achieve their best overall health and love seeing them leave the office with a smile on their face. Come visit us and make sure you say hi to me while you’re here.
By Kay on Nov 05, 2024
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I had a great, knowledgeable experience at Loudoun Smile Center with their hygienist Nadia and Dr. Loghmanian. Nadia was super gentle and thorough during my cleaning and provided useful at home care instructions. Dr. L gave transparent treatment options for issues regarding my teeth, she listened to my concerns and addressed them with care and passion. The entire staff was extremely helpful and kind during my visit. Thank you LSC team, this is one of the BEST dental practices in NOVA hands down!
By Viaan Chronicles on Nov 05, 2024
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I've been coming to Loudoun Smile center over 5 years now and every single time, I've had a great experience. The front staff and the clinical always watching out for me and trying to do what is best for my dental health. I definitely recommend them to anyone that is looking for an excellent dentist.
By Angelina on Nov 05, 2024
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Very unprofessional. I've wasted my time and gas driving there. Called the office to verify if they take my insurance. Have my Member ID number,personal information,even Group number. Been told, yes,we are taking it,come over. Drove there immediately. When was given paperwork to fill out,heard"Oh,sorry...we don't take your insurance..so sorry...do you still want to be seen?"
Seriously, guys? Had me driving there in severe pain,for my emergency appointment and then telling me we don't take your insurance, but you can pay out of pocket?You need to change the scenario plan to get new patient, for starters be honest and don't have people drive there,so they can be told we don't accept your insurance.
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