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Bio SoCal

37 reviews
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Bio SoCal Reviews (37)

37 reviews
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By phyllish057 on Mar 20, 2018
Alan and his team did an awesome job clearing out nearly 50 years of hoarded material from my aunt's condo. I was absolutely amazed at how fast and efficiently they completed the task. I had thought that the project would take several days but they got it done in ONE day!! Alan and the members of the crew I spoke to were polite, professional and helpful. I also appreciated the great e-mail communication. The fee charged was extremely reasonable. They even pulled up the filthy green shag carpet that had been there since the day the condo was purchased! They are also very honest - they put aside items of value that the customer may want to keep. And they are trustworthy - I was able to give the keys to the unit on the day before the job so that I wouldn't have to drive out and be there first thing in the morning. I highly recommend Bio SoCal to anyone who has a daunting cleanup project. They are top-notch team and extremely capable. Special shoutout to crew member Adam who went above and beyond the call of duty to fix a minor problem.
By danb2943 on Mar 01, 2018
I am giving my highest recommendation to Alan and his Crew. They have done a great work for me and I am more than satisfied with what I received from them. It is definitely a pleasure meeting these guys.
By melissar3574 on Dec 06, 2017
Alan and his team were extremely responsive, knowledgeable and helpful in dealing with feces clean up after my family member became ill. Alan went above and beyond in answering all of my (many) questions even though it was thanksgiving day, offered a ton of useful information, clearly advised how to proceed with insurance, and was discreet in handling the situation on site. Alan was also extremely helpful in coordinating the insurance claim and leaving as little trace as possible, only removing the necessary items from the home. Overall, Alan and his team relieved a significant burden on a difficult and emotional situation. While I hope to never need this service again, I would not hesitate to call Alan if the need did arise.
By JasonR0037 on Oct 02, 2017
I give Alan and his crew at Bio SoCal my HIGHEST recommendation, and I don't do so lightly. This is a detailed review so you'll know why I think Alan and his guys are so great. I was facing a hoarding situation in a third-floor apartment, and it was as bad as the photos you've seen on TV or the internet: filled with debris and pretty disgusting. I needed to clear all the junk and debris out fast. I went to Yelp and read reviews for a bunch of companies that deal with junk and/or hoarding, all with lots of great reviews. I called a bunch of these companies for quotes. The heads of some companies came out to look at the place, and others were okay looking at a very detailed video walk-through I did of the debris-filled apartment. Not surprisingly, the bids all came in pretty close to each other. So, since all the companies had good reviews and a similar price, why did I choose Alan? There were 6 different reasons -- and I definitely made the right choice: 1. He was fast. He was quick to visit the place to see it, and could do the job as quickly as I needed it done, which was almost immediately 2. Others had a crew of 3 or 4 people. Alan told me that he'd bring in 6 people: 3 to empty/shovel the place out and fill up huge barrels with the debris; 1 to wheel the barrels out to the huge truck they brought, about the size of a small dump truck; and 2 to dump the barrels into the truck. Well, it turned out this huge crew was indeed necessary, and they worked like a well-coordinated military squad -- fast and smooth. There was simply no way that a smaller crew could have handled the job in one day. 3. As mentioned, Alan had a HUGE truck, and therefor only needed to fill it twice. Others, with smaller trucks, would have needed to make 3 or 4 or more trips to the dump to unload the debris. 4. I didn't need to find a deep-cleaning company for after the debris was removed. Deep cleaning was included in his bid and services. 5. Alan stood by his price, even when the clean up (after emptying out the place) turned out to be a bigger job that he had guessed it would be. (There was no way to guess the amount of clean-up that would be needed when the place was full of debris.) Even when I offered to pay Alan more money, he wouldn't take it. 6. There were a few disgusting parts of the apartment that some other clean-up guys wouldn't touch. For him, it was "no problem." I'm sure there are other companies out there that do good work. But Alan and his team were definitely the perfect company for a job as difficult as mine.
By aimee8934 on Sep 22, 2017
These guys are great. Very respectful and professional. They are very efficient at what they do. It's hard to believe they can clean out a house in as little as one day but they can. We were able to find passports, cash, jewelry and other important items. I would recommend Bio SoCal to anyone.
By rexv880 on May 17, 2017
This review is long overdue for Alan and his team of professionals. I first used his services on a construction project in Anaheim, CA. We had instances of trades leaving behind bottles of urine, etc inside our multi family project. His team was always responsive and on-time! The units were left spotless, too. Unfortunately, most recently, I had to reach out to him on a more personal note for a family member. Once again, he didn't disappoint. He handled the situation very delicately and was sensitive to our needs. He worked with my family on insurance issues and questions and went ABOVE & BEYOND for us. I honestly can't thank him enough for everything he did during this time. To add to all this - I was out of state the entire time. Knowing this, he continuously kept us all up to date via phone calls, texts and emails. Seriously folks, Bio So Cal is top notch!! Thanks again, Alan, for everything you did for our family recently.
By AlanP0983 on May 04, 2017
These guys did a great job. I have a home in So Cal that needed clean up. They were efficient, on time, very professional. I'd enthusiastically recommend them to anyone and I'd used them again. Look no further, call them and get the job done.
By mb124115 on Apr 20, 2017
After a relative unfortunately passed away undiscovered in the home, I researched online for what to do and Bio-One was the highest ranked service that could not only decontaminate the house, but get rid of the hoard that was left over, all in one visit. The owner, Alan Cohen, was amazing to work with. I had to operate from out of state so the task of getting the house cleaned and emptied was very daunting to me, but he took everything in stride and went out of his way to assist me and my family. I can't say enough about how great they were and how efficient and thorough they were. I needed to have the locks changed as well, and I couldn't be there in person, so Alan handled the coordinating for that too. If you ever find yourself in an unfortunate situation where either a bio-hazard has happened or a hoarder's home needs to be cleaned out, Bio-One is the right place to go with! Rest assured they are honest, responsive, and they will work with you and your family to get the most mutually beneficial agreement.
By dannyc2851 on Apr 13, 2017
Alan and his team were a pleasure to deal with. My father recently passed away in California and I had to deal with a really bad hoarding situation. Since he passed in the home, there was an entire remediation that had to take place, in addition to cleaning the hoarding mess. Since I am out of state, I didn't know what any of this entailed, boy was I in for a surprise. Alan was so on the ball and such a pro and caring guy, he made a nightmare of an experience go by in the blink of an eye and he made it so easy for myself and the rest of my family. I can't say enough about Alan and his team. If you find yourself in this type of situation and you want to hire a fully competent and trustworthy team, contact Alan. You will be glad you did.
By athenalord7091 on Nov 09, 2016
The BioOne team are true professionals and we cannot thank them enough for the fantastic service they provided in the clean-up of our aunt’s house. They were not only reliable and accommodating in helping us out, but also provided exceptional service and a realistic price as quoted. Each member was trustworthy, respectful, and compassionate during our difficult time. Thank you
By derryv7249 on Nov 03, 2016
These guys are great! They show up on time, work hard, and LISTEN to you. I made numerous phone calls in search of a removal service that handles hoarders- Allan was the only person who sounded competent and actually interested in the job. I strongly recommend Bio-One!
By alans85462 on Sep 20, 2016
One very happy customer! Alan and his team's work was thorough and efficient yet careful to sift through the piles to save personal items. If you need to deal with a hoarder's aftermath I can highly recommend BioOne to get the job done quickly and with care for their customers. Kudos and thanks, you guys rock.
By StephanieD3717 on Jul 21, 2016
Let me start by saying you never "think" you will need a biohazard service, but life happens and that is when you call Alan. We suffered an unspeakable loss by a sick and disturbed person that took our light in life and we could not deal with the clean up physically or emotionally and we called Bio-One. When we called we explained what the situation was and they handled it so professionally and made us feel like or Knight and shining armor was on the way! Just the phone conversation gave us relief. Then Alan and his assistant Cody arrived we gave them a brief breakdown of what was needed and what happened and then they went straight to work. They were of no bother to us while we continued to do the work we needed to do and came with everything they needed including portable lights because the fire ruined the electrical in that room. After they were done with the job perfectly I might add they did what was needed plus some (it might also be because we had no idea "what" was needed.)! Now this is the important part they stayed to help us navigate what to do and who to contact to accomplish this astronomical task because our grief was blinding and we simply could not think outside of it. Alan was empathetic and professional and competitively priced.
By ainew889 on Jul 18, 2016
My mother in law passed very, very suddenly and we were the ones to find her body. It was an extremely gruesome scene due to her being deceased for a few days during a heat wave. My husband was beyond devastated and the thought of cleaning up the mess was too much for him to handle especially since his mother passed on his birthday. I should mention that my husband is an LAFD firefighter and paramedic, he has seen countless crime scenes and this was one unlike any he had ever seen. I emailed bio one and the response time was impressively fast. They went to the house within a matter of hours on a Saturday during a holiday weekend, they didn't charge us anything upfront, they told us we could handle the details of the homeowners insurance later in the week as they wanted us to grieve without stress. They did a beautiful job, they called us every step of the way to ask if they could dispose of tainted furniture that had soaked up blood etc. it is so easy to be taken advantage of during a time of tragedy but this company went above and beyond to help us. I would HIGHLY recommend this company to anyone needing their services. Thank you for helping us get through this tragedy without any added stress!
By genevieveo on Jun 02, 2016
Thank you so much for all of your help during this difficult time. Your company and you literally came to the rescue of me and my family. I couldn’t have gotten through this without your kindness, professionalism, honesty, and courtesy. Being 2,000 miles away when my brother passed was stressful and you handled the cleanup and recovery of his personal belongings and shipped them to me and I can’t thank you enough. Please feel free to use my comments as a GLOWING REVIEW on your website and I would not hesitate to recommend you to anyone looking for help during a difficult time.
By hillarym900 on May 23, 2016
I actually don't have the words to convey my gratitude at this moment to you, Nick, Eugene & Cody for your help today!!! Your professionalism is sincerely appreciated. A simple hug is not enough. Please know that your efforts on my behalf are life changing in more ways than you can possibly know......although I don't have to tell you about that! Thank you for the excellent service and, more importantly, for your kindness & compassion! For the first time in three years I can hear an "echo" in this apartment! Thank you so much...I wish many blessings for you and everyone at Bio-One! Thank you very much for helping me to actually take my first breath in a week! Please know that you are awesome and truly make a difference!
By shannong797 on May 16, 2016
Bio-One was there for me when I didn’t know what to do. Nobody had heard from my brother for a little while and when we went to his house we found that he had passed. The coroner suggested I call a biohazard company to help cleanup since it had been a couple of weeks since he died and they said it was not something we should see or clean up ourselves. I searched the internet on my phone and found bio-one. The owner of the company answered the phone at 10pm, which surprised me. He was understanding and explained the process and met me at my brother’s house the next morning and was on time, which is rare in today’s world. He and his partner cleaned the room and filed a claim with his insurance company who paid for the cleanup. I am so glad that I found Alan and bio-one. They made a stressful situation easier and took a huge weight off of my shoulders so I could focus on my family and other important maters. Thank you for the great service you provide and for doing what you do.
By PeterK3707 on Apr 20, 2016
i live in nyc. my uncle lived in irvine, ca. when he passed, i was named trustee of his estate.
i traveled to california in late november. when i saw the condition of hoarding inside my uncle's house, i had no idea what to do. i was shocked. i will admit i chose bio-one somewhat randomly. i read reviews here on yelp and took a chance. figured i'd get an estimate and if the guys seemed shady, i'd move on to the next one. alan answered the phone right away and scheduled a site visit almost immediately. i explained that not only was there a severe hoarding issue, but since my uncle was ex PD and ex military, i knew there would be a number of weapons in the house, but not where. alan calmly took me through how they would approach the mess within the house and also explained how his core team were ex-military and would be sure to quickly disarm any loaded weapon. barely able to open the front door because of debris, alan's bio-one team entered the house and quickly assessed the condition. they explained how long it would take, how the day would go, what their process was, how many dumpsters they felt were needed, etc. needless to say, they were extremely thorough. i received an estimate the next day that was for far less $$ than i'd expected and far less time (2 days) than i'd expected. i told alan i'd travel back out in december. we set up guidelines as to what to look for and save in the mess and said we'd set up a date for me to return. alan was incredibly accommodating when it came to scheduling. mid december my family and i traveled out. i have to admit, i was dreading it. the bio-one core team could not have made my mom and i feel more comfortable. i knew we were in the best hands possible. alan may be the leader, but he gets his hands just as dirty (pun intended) as the rest of his team. he stayed in the dumpster, combing through anything brought to him. cody, ira, eugene and the rest of the core team were incredibly meticulous, caring, careful and also tirelessly hard workers. they made two, what i thought were going to be miserable and emotionally wrenching, days into almost an interesting look into my uncle's life and what might have been going through his mind to get to the point we were at. always respectful, they kept the days light. in the end, alan's estimate was on point. while we exceeded his expectations when it came to tonnage, the cost was dead on. and while we found weapons, including loaded ones, we never felt unsafe. they were secured the whole time. i think the thing that struck me most was the professionalism. alan and the core team made us feel like this was 'normal'. hoarding is incredibly confusing and difficult for most to understand. alan was able to give us some insight into the disease and some peace as to why/how a person gets to that point. i cannot thank bio-one, alan, ira, cody, eugene and the rest of the team for the service they performed for myself, my family and late uncle.
By AndrewP0681 on Apr 19, 2016
We engaged the services of Bio-One to cleanup an extreme hoarding situation in our multi-unit complex. From our first contact with Alan and Ira we knew we were in the good hands of professionals who knew their business. They came down immediately to assess and then quote on the job. We were amazed how quickly and detailed their presentation was. The scope of the job was defined in detail. When we agreed they set up a date and time to begin. Alan was on site 30 minutes prior to the arrival of his crew. He not only went over again the details of the work but was completely in control as soon as the crew arrived. This was a complicated task involving high lift equipment to remove the highly contaminated contents but it went off without a hitch. The work was completed well within the time that we were told. Everything was cleaned up and not a trace of the enormous task that was performed was left. Thank you Alan, Ira and the crew of Bio-One !! I recommend this company very highly.
By JordenL on Apr 18, 2016
I recently discovered a family member was living in a deeply hoarded house that was not only stacked to the ceiling with trash and senseless stuff in most rooms but there were also biohazards present that needed to be addressed. I got estimates from 3 companies and choose Bio-One over the others even though their estimate was slightly higher. I am so glad that I followed my gut and I could not be happier. It all started with my first call. The owner answered the phone at 8pm at night and spent 30 minutes talking with me and answering my questions (that was impressive). I didn't get an answering service or a call center clerk. The owner personally came out to walk the house to give me a free estimate and to discuss the situation in greater detail to understand what we wanted to have done and he explained the process and what I could expect. His knowledge and experience gave me comfort and I finally took a deep breath. That night I had an estimate that addressed all my concerns and the work that needed to get done. The owner said that 40 years of accumulated stuff would be cleaned out in 2 days and we would have the house back- I didn't believe it was possible but sure enough it only took 2 days. The day of the clean out I was pleased by how professional the crew was. I was tentative at first to have a bunch of guys I didn't know digging around in the house because we knew my family member had some jewelry, cash, and a collection of coins somewhere in the house but nobody knew where. The crew chief and owner were at the house the entire time to be sure all went as planned. The crew handed me more than $2700 in cash and we found not only the jewelry box and coin collection but also some long forgotten family heirlooms, pictures and a loaded handgun that nobody knew was there! This company is honest, hardworking and knows what they are doing. If you are considering a company to clean out your home or have biohazards that needs to be cleaned properly I can't say enough about Bio-One and would not waste my time talking to anyone else.
By rossm9990 on Mar 21, 2016
A HUGE thank you to Alan and his team. I recently had to clear out a family property that had not changed hands in over 80 years. The last residents were also hoarders. It was certainly not an easy job. However, a job I had been dreading for 25 years was done in 3 days. Wow. And his team did a great job looking out for valuables and memorabilia. Alan was prompt and polite when he showed up to personally walk the site. We received a written estimate later that day that outlined how it would work, what it would cost, and how long the process would take. The only variable was what did we want to look out for. With minimal input, they did a great job of setting aside valuable and keepsakes, while quickly and efficiently dealing with the enormous volume of trash. I would not hesitate to recommend Bio-One SoCal to anyone.
By JulieA8077 on Mar 16, 2016
Very Happy. I want to take this time to thank you for the wonderful job you did at my home. Having been a victim of a crime was painful and the fact that your team came to my home in the middle of the night and cleaned up the mess so quickly before I returned home from the hospital was a blessing. Your quick response and attention to detail returned my home to where it was before the traumatic event. Thank you, thank you, thank you.
By SomewhereI on Feb 15, 2016
Alan did a great job after my family purchased an investment property that was left a total disaster by a prior tenant. I am really glad to be able to meet Alan.
By diannejv91 on Feb 08, 2016
First I want to say I NEVER write reviews so this is a big deal for me.
My home was laid to waste and neglect due to a lot of personal trauma. Bio-one gave me back my home which I will now put my own personal imprint on top to bottom. I am deeply grateful to Bio-one for their very professional, efficient, and thorough job. From the first telephone conversation with Alan I knew this was the company I was going to use. Everyone in this organization is caring and empathetic which makes it easier to deal with the jettisoning process.Alan has many contacts to help you with other issues that may have arisen from the clutter and he makes the initial contact with these other professionals. Alan is pleasant, empathic, very accessible and very helpful. If your home or life experience requires this kind of service there is no one else to use. They are truly angels and the best at what they do.
By santiagoc1478 on Feb 03, 2016
I am the Safety Officer for Children's Hospital of Los Angeles. Recently Bio-One provided support for a major clean-up/ decontamination job. They did a very wonderful job overall and the result is amazing.
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