You are able to log in as anyone. Be careful!
At 427 Auto Collision, for over 46 years, we take great pride in our state-of-the-art, 79,000 square foot facility. From a comfortable customer lounge with free coffee and WiFi to our spotless, well lit production space, we make sure you and your vehicle are clean, comfortable and safe Go to full description...
Images and videos (8)
CSN 427 Auto Collision., Toronto Reviews (32)
Your appointment time holds true , not like other service providers. The facility is immaculate and represents true shop discipline.I had dealt with Justin and he was reassuring on the the outcome of the vehicle and meet the time lines as originally discussed, along with updating me throughout the process as he said he would.The process is turnkey, The Rental car is there upon arrival and car is inspected right away to provide costs and timeline of the repair.The tail end of the experience was the same, greet you at the front desk, review the repair of the car, explain warranty and you drive away Happy.
Thank you Justin for your care and professionalism throughout the process, also to all the players involved.
My second great experience with 427 Auto Collision
Neelam is a professional
The body work looks excellent.
Rick was awesome , very friendly and professional. I am very pleased with the job they have done and also my car was cleaned inside out, it looks like brand new.
Thank you Rick for all your help.
Their kindness, thought and attention to detail was very much noticed - and appreciated!
A big, BIG thank you for holding my hand and walking me through what can often be a difficult and scary process.
With kindness and respect,
Boy was I wrong. I got a call a few days later that I had to return the car and it was not going to be covered. I got stuck with a $100+ bill. I didn't like Neelam's attitude when I asked for her to cover the rental bill and was met with sorry we can't do anything. Eventually, they gave $100 in gas cards as compensation, but that took some work to actually get that done.
NEELAM handled my service. From initial contact she was professional, knowledgeable and attended to details. Immediately she asked what I needed in a rental and advised me that given some of the damage the parts needed to be special ordered and would take a while to come in. I knew this was true because of the speciality items of the van which are not easily available. Neelam contacted my insurance, the other vehicle's insurance. She arranged rental with ENTERPRISE VEHICLE RENTALS who ensured that I could be accommodated in an appropriate vehicle. Neelam kept in regular phone contact to update me on the parts, time-lines and ensure that I was managing the rental. She followed up with e-mails.
REPAIR: excellent with parts, repairs, re-paint. Bonus was car was cleaned inside and out.
Thank you NEELAM and 427 for the quality repair. It was worth waiting for the parts. Doris M.
Hello Denis, Thank you for you recent visit to our shop to have another repair done on your vehicle. We are glad you decided to choose our facility for repairs in September 2015 even though your initial visit review seems to be negative. You expressed this time around you were very pleased and we are happy to hear that. Thank you for your support and we hope to see you again in the future.
Bravo! Very Well Done. Thank You! Rob F.
They did a spectacular job on fixing and repainting my car 5/5
Great and Professional Customer Service 5/5
I WILL and would recommend this place to anyone.
08 Acura TLS
At pick- up I found that the car had also been washed and vacuumed thoroughly ! Most impressive and thoughtful ...
Really , this is a business that is 'taking care of business' in the best way.