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Bourk's Complete Car Care

4009 Carling Avenue, Kanata, ON
2 reviews
Claim this business Last updated: Over a year ago
Listed in: Auto Service
About Bourk's Complete Car Care

Mechanic, car repair Go to full description...

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Bourk's Complete Car Care, Kanata Reviews (2)

2 reviews
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1 Star
By Blue Falcon on Nov 14, 2013
Bourke Garage in Kanata doesn't carry safety inspection test properly I went to Bourk Garage on 4009 Carling Avenue, Ottawa, ON K2K 2A3 to get the safety certificate for 2010,Honda Accord and they told that I need to change all 4 rotors on 2010 honda accord to pass safety. I asked them if they can show me where in the Highway Traffic Act (, it is mentioned about rotors and how do you measure if rotors are meeting safety standard or not. The mechanic could not find the rotors clearly mentioned in the specs. He kept looking for 15-20mins( it should take 2 secs for somebody doing this everyday), and after failing to find clearly in specs, pointed to point(b) of Schedule 2 "(b) no drum or disc shall have any mechanical damage to the friction surface, other than that which may be attributed to normal wear;" I asked them to explained how corrosion can't be directly attributed to mechnical damage. I asked, if certain degree is acceptable or not ? The Bourk's Garage insisted that all 4 rotors needs to be replaced in order to pass safety. I was skeptical about their findings and decided to get second opinion from Canadian Tire. I went to Canadian Tire sameday and they told me there is Corrosion on rotors but they don't fail the safety and I got my safty certificate from the Canadian Tire. Bourke Garage is trying to rip people off if they don't know much about cars. I have already complained to Ministry of transport and they have acknowledged that Bourke Garage didn't know how to measure the standards for rotors after technician from Ministry of Transport went and had a discussion with Bourke Garage.
It clears says in the spec that rotors should not be damaged beyonds manufacturer limits and Bourke Garage didn't know about that or refuse to follow that.

They are not the most honest people around. Be sure to do little research before agreeing to pay for whatever they ask for.

By Carmine Scale-insect on Aug 15, 2009
I always receive honest and quality service from Bourks.
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No detail is too small to discuss since preventative maintenance is key to avoiding larger more costly problems down the road. These are the values that set us apart and give you confidence on the road ahead. We offer a complete line of automotive services performed by factory-trained technicians using the latest in repair technologies.
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