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Last updated: Over a year ago
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I week ago I went to shop in the store located in Niagara on the lake outlet and the service was very unexpected. The sales representative approached my daughter and I when we were looking for some of the clothes that was expensive and quality wise was not the best . The sales representative at soon she saw me started asking about one of the pieces that I was wearing and asking a question" where did you bought the piece that you are wearing?" , she asked me many times until she went and lifted the part of the piece and checked the name tag and she said "you did not buy that piece here, now I know" she said . The unexpected was for her to checked the name tag of the piece without my permission. I asked after I tried some pieces of their clothes "why you did that, you think that I stole this " and I clarified to her the piece that was wearing was old and I bought it long time ago and not in her store . Her response was not clear and denied that she was accusing me of stolen the piece . Anyway for some reason my daughter and I continued shopping maybe because she excused herself and try to do the sale. Then when I picked a few pieces from the store I decided to pay She did put everything in my master card and when I went to put my pin number in , the machine was asking for a code and I asked her why the machine is asking me for a code and she said is your pin , so I put my pin number and the received came out with my pin number visible for everybody and I asked her" why my pin is showing in the receive and she said maybe because the sales code is the same that your pin number ". Then they canceled the transaction and did it again . I left the place worried about this transaction that for some reason I did not know what I bought clothes from this place . When I got home my husband who was present during the purchase called the master card company and changed the pin number of the master card .In conclusion I am not recommending this place for shopping .