Contact information
Images and videos (2)
Regent Granite & Marble Inc, London Reviews (7)
I received terrible service from this company, the owner, and the employees. I ordered granite for the kitchen and had high expectations for this company; expecting them to install it beautifully. This did not happen. The workers who installed the granite came 2 hours late and were rushing to get the job done. The result of this? They broke off a corner piece of the granite, decided to install this and tell us that it looks perfect. This alone tells me that they do not care to provide top quality service. It did not look perfect, it was uneven, unbuffered, and the crack was now very visible and spread across the entire counter top. We asked to replace the piece. They agreed to fix the problem they caused, however I had to wait 2 months for them to come back. This of course brings frustration because I am wasting my time and they were slacking terribly. I felt like I was not a valued customer. They only kept reminding me to pay up for the crappy job they have done in my kitchen. The second time the workers came, they did not level the granite evenly. I was extremely disappointed. Now I have to find someone else to fix the mistake they did which means spending more money than I originally planned. I will never recommend this company to anyone considering the kind of service I received.
Regent Granite was fantastic to work with. Lara went out of her way to ensure we received the granite slabs we wanted and kept our budget in mind. Scott double checked the fit and was very patient with our selections and questions. The counter top was cut exactly to fit the profile of the wall, and the over hangs are perfectly even and uniform throughout. The largest run in our kitchen required a seam, Regent worked very hard to make it nearly invisible. Fantastic experience, we will be returning for future projects and recommending them for others!
Jen & Jeff Ricker
Jen & Jeff Ricker
Thank you for your work Regent Granite! It was great for you to have our countertops done. We appreciate your quality of work
I love Regent Granite's customer service and their quality of work. Reasonable price and their commitment really made me appreciate their work. Thank you so much!
Thank you so much for your valuable feedback!
I am always pleasantly surprised at the quality of customer service I receive when speaking with Regent Granite and Marble. Thanks guys!
Thanks so much for the great review!
Loved the service I received! The team at Regent Granite was fantastic!
Thank you very much for your feedback, we really appreciate it!
Recently had Regent install new granite in our kitchen. Great job guys! Glad I went with you. Price was great, and the owners and workers were very nice! Job well done!
Ed & Michelle
London
Ed & Michelle
London
Additional business details
Email address:
info@regentgranite.ca
Payment methods accepted:
cash, visa, mastercard
Regent Granite & Marble Inc., is a London, Ontario-based company who specializes in granite, marble and quartz countertops and custom pieces. Our expertise ensures that every countertop is custom-tailored specifically to your home's design.
We guarantee professional results from the design through fabrication and the final installation. We service London and
Owner Luis Lopez has dedicated the last 16 years to mastering the art of granite. Together with his partner, Scott town, a homebuilder in the London area, they have created a company that will provide experience, quality, and excellence in customer service from start to finish.