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Dalzell's Auto Repair

12974 97 St NW, Edmonton, AB
5 reviews
Claim this business Last updated: Over a year ago
Listed in: Auto Service

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Dalzell's Auto Repair, Edmonton Reviews (5)

5 reviews
5 Star
4 Star
3 Star
2 Star
1 Star
By Rose Mule on Aug 20, 2016
I was stranded and called AMA for a tow. Not being from the area i asked the AMA driver if he could recommend somewhere close, he said Dalzell's. I called them and told them my situation and they said they could help. So long story short, AMA towed my car in, the front end staff helped me out right away. they diagnosed the issue to a bad main power fuse, found the replacement part and got me going in a reasonable amount of time. If i'm ever stranded in Edmonton again I will give these guys a call.
By Yellow Mountain-goat on Jun 25, 2014
- Charged us $180.00 to LOOK at our vehicle and do a road test and not actually fix anything.
- Charged double of other estimates that we got
- Attempted to solicit work by over selling and offering a ridiculous amount of detail when going over repairs that "needed" to be done.
- Were evasive when asked costing of repairs and it was difficult to get a straight answer from them.

Buyer beware of these guys.
By staceys on Apr 19, 2012

I went to Dalzell's for an out of province inspection recently, and they not only OVERCHARGED HEINOUSLY for the repairs, they made up FALSE CHARGES in order to completely gouge me.
They noted that my brake lights weren't working which was not true and invoiced that they would cost 300 dollars to fix and they were working the whole time! What mechanic is unable to perform a BRAKE LIGHT TEST? YOU PRESS ON THE BRAKES!!!! They also invoiced me 1700 dollars for the repairs on my nearly brand new vehicle, and when I went to a different shop nearby I was able to get the EXACT same work done for 900 dollars. THAT'S NEARLY HALF PRICE. That's not just competitive pricing, that means you are getting SCREWED. They also charged me 50 dollars extra on the reinspection for GOD KNOWS WHAT. I talked to their "manager" and he tried to talk in circles around me, lying and pointing in my face.

In summation, horrible customer service, outrageous gouging prices and dishonest crooks! STAY FAR FAR AWAY!!!!!
By Carmine Collie on May 31, 2011
They moved to new and larger facilities late in 2010 and since then have been recommending at LOT more work and are charging a LOT more for it. The staff is friendly and professional but expect a big surprise with every bill. A BIG surprise! Shop around. You can easily get the work done for a third of what these guys will charge.
By Carmine Marmot on Aug 03, 2008
this place is so money hungry that they will charge and upsell you on all the things that you don't really need to do. If you take your vehicle anywhere else it will cost you a third of the price. speaking from experience
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