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Last updated: Over a year ago
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Car Rentals
About Thrifty Car & Truck Rental
Thrifty Car Rental is worldwide, but more importantly we're in your town, in your neighborhood, and in the airport of your next travel destination. Whether your car rental needs are for business or le Go to full description...
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Thrifty Car & Truck Rental, Newmarket Reviews (2)
Got 3-4 tank of gas had to bring it back full??
Didn't let me check over the car when picking it up.
Opens at 8 always late
Asked for drop off they said they are busy, there was 1 person there.
Rude,
Didn't let me check over the car when picking it up.
Opens at 8 always late
Asked for drop off they said they are busy, there was 1 person there.
Rude,
Let me get this straight..."You see, you know how to *take* the reservation, you just don't know how to *hold* the reservation." ~ Seinfeld~
I had made a reservation to pick up a car at the Thrifty Newmarket location on February 24, 2015 at 9:00 am. The previous evening I had received an email reminding me that I had a car reserved for the next day, so my reservation had been taken and was on record. I arrived on time to no car...just two blank stares from customer service reps. They looked at me as if it were the most absurd thing to be showing up at their car rental agency to pick up a car which I had reserved with them. I was told they would have no cars available that day. What could I do? I frantically called around until I managed to get a car from one of their competitors. Later in the day I called Thrifty's Canadian Corporate offices and could only get through to a full voicemail box. So. I decided to call their headquarters in Tulsa, Oklahoma. I spoke to no less than six people in the Tulsa offices but was unable to reach anybody who was responsible for customer complaints. I finally gave up. I rent cars often. This was my first time from Thrifty Car Rental. Sometimes you don't receive the type of car you have requested but never have I shown up to receive no car at all. I will never do business with this company again. jp
I had made a reservation to pick up a car at the Thrifty Newmarket location on February 24, 2015 at 9:00 am. The previous evening I had received an email reminding me that I had a car reserved for the next day, so my reservation had been taken and was on record. I arrived on time to no car...just two blank stares from customer service reps. They looked at me as if it were the most absurd thing to be showing up at their car rental agency to pick up a car which I had reserved with them. I was told they would have no cars available that day. What could I do? I frantically called around until I managed to get a car from one of their competitors. Later in the day I called Thrifty's Canadian Corporate offices and could only get through to a full voicemail box. So. I decided to call their headquarters in Tulsa, Oklahoma. I spoke to no less than six people in the Tulsa offices but was unable to reach anybody who was responsible for customer complaints. I finally gave up. I rent cars often. This was my first time from Thrifty Car Rental. Sometimes you don't receive the type of car you have requested but never have I shown up to receive no car at all. I will never do business with this company again. jp
Additional locations See all
Thrifty Car & Truck Rental
550 Highway 7 E #101, Richmond Hill, L4B 3Z4
(25 km away)
0 reviews
Thrifty Car & Truck Rental
4470 Highway 7, Markham, L3R 1M3
(25 km away)
0 reviews
Thrifty Car & Truck Rental
471 Queen St S, Bolton, L7E 2B5
(29 km away)
0 reviews
Thrifty Car & Truck Rental
Steeles & Warden, Toronto
(29 km away)
0 reviews
Additional business details
Thrifty Car Rental is worldwide, but more importantly we're in your town, in your neighborhood, and in the airport of your next travel destination. Whether your car rental needs are for business or leisure, we have a car to fit your needs and budget.