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Last updated: Over a year ago
About National Recovery Corp
A leading edge, innovative and competitive contingency based collection agency located in Cambridge, Ontario specializing in the recovery of delinquent accounts. Go to full description...
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National Recovery Corp, Cambridge Reviews (10)
This company offers a great service. They work on contingency and we only pay for results.
I had recently got a phone call from this "company" on May 31st of 2016 at 10am saying that I owed their client and that they would have to proceed with legal matters at 4pm that day if I don't pay them off or arrange a payment plan from them. This "agent" named Jannelle ext. 436 asked for my email so she can send some files to me. Didn't get anything. I refreshed my E-mail app like a maniac that day. Nothing. The account that they were talking about was from 8 years ago and it has been done and dealt with. I called TD Canada Trust with the same account that this agency was calling me about and they said they can't find anything. I spoke to my financial advisor from RBC and he did not see anything that says "delinquent" on my report. Again that was from 8 years ago. I did not call at 4pm that day. So i assumed they already proceeded with whatever they say they were going to do. Today, June 1st, 2016 at 8:30 am, I got the same voicemail and text message from Janelle through TextNow.com that literally said "
Christa, This is Janelle from NRC. Hiding behind your phone will not resolve the matter at hand, you are required to contact our office immediately. Our toll free number is 1-855-855-1944 x 436
-Sent free from TextNow.com".. I thought they had already proceeded with whatever they had to do but I still get calls that they still want to resolve it. So I gave them a call back. When i called her, mind you as an agent, we were speaking about private matters ESPECIALLY anything that deals with credit and they "apparently" have my CREDIT REPORT FROM EQUIFAX in front of them and they never said "This call may be recorded for quality control and security purposes...." even with yesterday's call. Mind you any call center company will always state that before they proceed to talk about any matters. As soon as I said my Hello, she then proceeded with "Hi so are you going to resolve this or not?" No security questions. I told her that the account they were talking about 8 years ago is done. It's done and dealt with. Even TD (the account that this agency is talking to me about) said I don't have to worry about it, they don't have anything that says delinquent on my file. But she still insisted to get money off from me. The $580 (that is the amount they're harrassing me for) i apparently owed to TD. *sigh* So i gave verbal legal consent to my husband to speak with her about this matter. Janelle was also saying that according to my report that is right in front of her face, i also apparently have a delinquent Mastercard and a loan. Not true. That Mastercard is still healthy and active. HOW WERE THEY ABLE TO PULL A CREDIT REPORT FROM EQUIFAX ON FEB 2016, TAMPERED IT WITHOUT MY CONSENT AND LOOKED THROUGH? ILLEGAL. If anything it should only be TD's ACCOUNT they should have since that's their said client. Not my Equifax Report which i never consented this company to get. My husband continued to speak with her and she hung up. My husband called her back again then asked for a manager. The call got transferred to a said "Bernadette". My husband calmly asked her if she has an agent #, employee # or a badge # just for future references. If he needs to talk to her again it would be easily identified with. She said "Sir I dont have that if you need it, GOOGLE IT." Wow. My husband asked what are the procedures on May 31st at 4pm since I didn't call them back to arrange anything. She said they will refer to their "client" a refusal matter or no intent in paying. My husband asked her why they are calling me again if they had proceeded with the next step since i did not call them at 4pm that day. She just replied "Sir I dont know why they are calling." Again WOW. Then after the back and forth she started screaming and hung up. We don't want any more calls. This is my own review and experience from this said collection agency. Before you hand any money to these people, talk to your financial advisor, get your recent credit report and speak to the company you apparently owe money from. Do your own research first before you hand them anything. They don't have any security or privacy measures.
Christa, This is Janelle from NRC. Hiding behind your phone will not resolve the matter at hand, you are required to contact our office immediately. Our toll free number is 1-855-855-1944 x 436
-Sent free from TextNow.com".. I thought they had already proceeded with whatever they had to do but I still get calls that they still want to resolve it. So I gave them a call back. When i called her, mind you as an agent, we were speaking about private matters ESPECIALLY anything that deals with credit and they "apparently" have my CREDIT REPORT FROM EQUIFAX in front of them and they never said "This call may be recorded for quality control and security purposes...." even with yesterday's call. Mind you any call center company will always state that before they proceed to talk about any matters. As soon as I said my Hello, she then proceeded with "Hi so are you going to resolve this or not?" No security questions. I told her that the account they were talking about 8 years ago is done. It's done and dealt with. Even TD (the account that this agency is talking to me about) said I don't have to worry about it, they don't have anything that says delinquent on my file. But she still insisted to get money off from me. The $580 (that is the amount they're harrassing me for) i apparently owed to TD. *sigh* So i gave verbal legal consent to my husband to speak with her about this matter. Janelle was also saying that according to my report that is right in front of her face, i also apparently have a delinquent Mastercard and a loan. Not true. That Mastercard is still healthy and active. HOW WERE THEY ABLE TO PULL A CREDIT REPORT FROM EQUIFAX ON FEB 2016, TAMPERED IT WITHOUT MY CONSENT AND LOOKED THROUGH? ILLEGAL. If anything it should only be TD's ACCOUNT they should have since that's their said client. Not my Equifax Report which i never consented this company to get. My husband continued to speak with her and she hung up. My husband called her back again then asked for a manager. The call got transferred to a said "Bernadette". My husband calmly asked her if she has an agent #, employee # or a badge # just for future references. If he needs to talk to her again it would be easily identified with. She said "Sir I dont have that if you need it, GOOGLE IT." Wow. My husband asked what are the procedures on May 31st at 4pm since I didn't call them back to arrange anything. She said they will refer to their "client" a refusal matter or no intent in paying. My husband asked her why they are calling me again if they had proceeded with the next step since i did not call them at 4pm that day. She just replied "Sir I dont know why they are calling." Again WOW. Then after the back and forth she started screaming and hung up. We don't want any more calls. This is my own review and experience from this said collection agency. Before you hand any money to these people, talk to your financial advisor, get your recent credit report and speak to the company you apparently owe money from. Do your own research first before you hand them anything. They don't have any security or privacy measures.
Our experience with this collection agency has been a good one. They are very knowledgeable and professional. We place 6 problem accounts to be collected and they got us quick results. We are very satisfied and will continue to use National Recovery Corp.
We outsourced National Recover Corp to handle our collections. They were able to collect account debts faster then we could in house. We like their services and continue to use them. We highly recommend them to anyone who needs assistance in recovering client debts. We also like how their staff keep us informed and that they give us quick payouts.
We outsource collections to this company. We have had a great experience working with this company. They are very thorough in their handling of our accounts in which we appreciate. Their collection strategies do work.
I have used other agencies however, I find National Recovery Corp to be really good at collecting. I like the fact that the team is professional and keep me informed about the status of each account. I also like that they pay me twice a month. I highly recommend them to anyone serious about getting their money back.
My experience with National Recovery Corp. has been pleasant. They seem very knowledgeable and professional, and are always on top of getting back to you whenever you have a question or concern. I have been very satisfied so far and plan to use NRC in the near future if needed.
I was looking for a collection agency to handle some accounts. I found this company on this website and clicked on the company's website link. On their website, it says that they work on contingency. I like the idea of not having to pay a company if they can't collect, so we gave them our worst accounts. WOW! We were all shocked at the office that they actually got us back our money. It only took a few weeks. We highly recommend them!
I used NRC collections to recover some money owed to our property management company. They recovered the money in a few weeks and I am happy with their service.
I used National Recovery Corp to collect a judgment against a tenant. The process was quick and painless, they recovered the money in less than a month. They are very professional.
Additional business details
Email address:
smorgan@nrccollections.ca
Payment methods accepted:
cash, visa, debit card, personal cheques
A leading edge, innovative and competitive contingency based collection agency located in Cambridge, Ontario specializing in the recovery of delinquent accounts. NRC is dedicated to becoming the Canadian industry leader in debt recovery through advanced collection techniques, hiring only highly skilled and competent staff to provide superior quality service to surpass the expectations of our clients and business partners. Our goal is to maximize revenue and cash flow of our clients, while ensuring that their brand name and reputation is upheld during the entire recovery cycle.