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Discount Car & Truck Rentals

133 Weber St N #1A, Waterloo, ON
3 reviews
Claim this business Last updated: Over a year ago
Listed in: Car Rentals
About Discount Car & Truck Rentals

We want your business and we'll come right to your front door to get it! Go to full description...

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Discount Car & Truck Rentals, Waterloo Reviews (3)

3 reviews
5 Star
4 Star
3 Star
2 Star
1 Star
By non-member58516 on May 09, 2013
Very rude and unprofessional
I rented cars from them many times. Their Waterloo branch was the worst. Each time they charge me extra and each time they gave me a reason which is not true. Once they told me you didn't fill up the tank completely and another time they told me you returned the car late which both of them were not true and at the end they had to return the extra money to me and it just wasted so much of my time to call them many times and ask for the refund that I never received. They claimed that they deposited the money to my credit card but it's been more than a month and I haven't received my money yet. Their staff are also so rude and make you wait for a long a time and their behavior is so unprofessional.
By non-member2760 on Jan 30, 2008
Overbilled, Very Rude
I have rented from this dealer (located on Main street and 22nd, vancouver), and I'll never rent again. I made reservation for 39.99$ but they charged me 59.99. After I found that they have overbilled me, I called them but instead of explanation I only heard "NO, YOU ARE WRONG", he didn't want to hear any of explanations. I got disappointed when I found the person i was talking to (Mr. Arvi) was the manager. Very little regard to the customers. Friendly advise, DON'T TRUST THEM.
By waterlooer on Dec 09, 2007
Very rude Service representative
I have rented from this dealer twice (located inside Waterloo Inn) and on both occasions I have experienced rude customer service. Both times, I rented on Saturday morning and the sales representive was talking to his coworker about the fun he had the night before. (very little regard to their customers.) In addition, I was overbilled on my first rental by $300.00 (I did get this rectified after 3 phone calls).
Comment by jennifer on Dec 10, 2007
300 $ is alot of money to be over charged! What was their excuse?

Additional business details

Established in 1980 in Hamilton, Ontario (Canada) by Herb and Rhoda Singer, Discount Car & Truck Rentals has been an industry leader from the beginning. Discount Car & Truck Rentals is not only privately owned but is also the first car and truck rental company in Canada to focus on the insurance replacement business. "Free Customer Pick-up and Drop-off" resonates with Discount!Now boasting over 300 locations coast to coast, Discount Car & Truck Rentals will serve you anywhere in Canada, some parts of Australia and very soon in the US.
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