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Trade Secrets | Carrefour Laval

3035 Boulevard Le Carrefour, Unit R-005, Laval, QC
11 reviews
Business claimed Last updated: Over a year ago
About Trade Secrets | Carrefour Laval

Since 1990, Trade Secrets | Glamour Secrets have been at the forefront of offering cutting-edge beauty trends to consumers at competitive prices. Whether you’re looking for Salon Professional flat i Go to full description...

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Trade Secrets | Carrefour Laval, Laval Reviews (11)

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11 reviews
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By tanikia on Sep 29, 2016
I just ordered a product online. Went on the website to realize that what I received is not exactly what I have ordered. Go to the contact section, see that they refer to their store before we contact their head office. Therefore, I contact the Carrefour Laval Store. The lady did not even wanted to listen to my question once she heard I purchased the product online. She had no information to give, not even a phone number where I could call to get some help! Probably the last time I'll shop online and will definitely never go to their store!
Comment by tradesecrets on Sep 29, 2016
Hello Tanikia,

I am so sorry for that experience. It is totally uncalled for and not how we wish to treat our customers. Please go to http://talk.tradesecrets.ca/contact/ and select "Online Store Experience" and let us know about your product issues. i will ensure we attend to your issue right away.

I am also forwarding your complaint about this store to our District Manager to correct that issue. Again, I am so sorry about the negative treatment you received.

Please refer back to your complaint or mention your username on N49 and we make sure you are satisfied with your purchase.
By Amaranth Dove on Oct 31, 2015
Great staff and great service from the staff
By myriam picard Tick on Oct 29, 2015
Great service from the hairdresser. She did exactly what I asked her and gave me a great haircut !
By Kiki Pike on Oct 26, 2015
My husband and I absolutely love going to the Trade Secrets at Carrefour....we don't go anywhere else. I have visited other locations but the service is nowhere near what the girls offer us at Carrefour. They are so sweet, always helpful, informed and patient (even with all my questions lol). I particularly appreciate the discounts with multiple unit purchase as I can get all that I want at a great price! I admit they keep discontinuing the products we love, such as Hemp body cream and the vegan/gluten free nail polishes...not sure why and now I can't find them anywhere. But aside from that we are lifelong customers. Thanks.
By valerie morissette Wolverine on Oct 23, 2015
Very helpful staff and they have a great knowlege of the products
By alexandra s Sugar-Glider on Oct 23, 2015
The staff was very friendly and helpful. They took their time to help me find the nail polishes I was looking for.
The 4/30 is a great sale for them
By Julia p Crane on Oct 16, 2015
The manager helped me rind the products I needed and answered all my questions
Great customer service
By TERRI STARNINO Whale on Oct 10, 2015
EXCELLENT SERVICE AND GREAT KNOWLEDGE OF THE PRODUCTS
By maria111 on Oct 10, 2015
Hi went to trade secrets today and the staff working were extremely helpful.
They helped us purchase what we were looking for.
If you need to by beauty products go to the one in Carrefour, laval!
By Ana Da Silva Roundworm on Oct 06, 2015
Always great service at trade secrets at Carrefour Laval.Salespeople very helpful and friendly. Great products and prices.
By Natalie Giant-squid on Sep 28, 2015
The service was very fast... I got a piercing done there and it was very good and safe (also affordable).. I would for sure get another piercing there. The lady was very nice and even helped me to let me know how to clean it and basic things like when i should take out the earring
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Additional business details

Email address: laval@tradesecrets.info
Since 1990, Trade Secrets | Glamour Secrets have been at the forefront of offering cutting-edge beauty trends to consumers at competitive prices. Whether you’re looking for Salon Professional flat irons or blow dryers, hair care products suited to your individual needs, or the latest shades of nail polish and cosmetics, you’ll find them all at www.tradesecrets.ca and our Retail Locations. Every salon is unique and offers a variety of services for your beauty needs.
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